Hi,
I challenged a letter of claim using a template provided on this site and the attached email is the response I've had from DCB Legal.
They sent photos of my car and printouts of the signage and a map of the site.
I can prove I was in the tile shop the day of the alleged offence with a date stamped photo inside the store.
Any further advice would he appreciated.
As I can't see the option to attach a PDF of the email, I've copied it below:
Dear XXXXX,
We write to acknowledge safe receipt of your formal response to our Letter of Claim sent to you in respect of this matter.
Having considered your response, our position in respect of this matter remains as per our Letter of Claim.
As per your request, please find attached the evidence DCB Legal hold pertaining to the Parking Charge issued against you on 11th November 2023. If there are any documents that you have requested, but that are not enclosed with this email, it is because we have deemed the request to be disproportionate and/or not relevant to the substantive issues in dispute.
You now have 30 days from the date of this email to make payment of the outstanding balance of £170.00. Failure to make payment will result in a Claim being issued against you without any further reference.
Payment can be made via bank transfer to our designated client account: -
Account Name: DCB Legal Ltd Client Account
Sort Code: 20-24-09
Account Number: 60964441
You must quote the correct case reference (711200081882PEL) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.
Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at
https://dcblegal.co.uk/response/pay-online/.
Kind Regards,