Author Topic: Received a PCN, contacted carpark owner who said he can contact Park-It but...  (Read 1450 times)

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What I don't understand is, as the carpark owner, why can't he just cancel it? He's making it sound as if he has no say over the carpark that he owns.
Keep on at him about cancelling it. Some landowners sign absolutely terrible contracts with these parking companies. Some charge them for cancellations, for example.

Don't think he's too keen to cancel it for me I'm afraid.

Meanwhile, should I proceed with the appeal as the keeper, on the grounds that we have CCTV evidence (which Park-it can obtain from the carpark owner) that the Driver did make payment?

Thanks again!

Why would Park-it want to obtain any evidence that the driver paid?

You appeal on what you have. You appeal as the keeper. You say that the driver paid. It is up to Park-it to prove the driver didn’t pay, not the other way around.

If you don’t have the video, assuming it is enough to prove anything, which is highly unlikely, then you go with what you’ve got.

Any appeal is likely to fail so, don’t get your hopes up too high.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Hi everyone, as expected Parkit has rejected my appeal.

"Thank you for your appeal against the above Parking Charge Notice ('PCN') which has been carefully considered, however, on this occasion,
the appeal has been rejected for the reason(s) detailed below.
Your vehicle was observed as entering a pay and display car park at 16:42 and exiting at 17:42. Within this time you failed to purchase a valid
parking ticket and we have no evidence to the contrary, this PCN was subsequently issued. Notice of the terms and conditions of parking is
served by way of numerous large warning signs.
You have now reached the end of our internal appeals procedure and you now have two options (you cannot do both):
- You can pay the total amount due within 14 days
- or you can appeal to the Independent Appeals Service (IAS) if you believe this decision is incorrect
In order to appeal the IAS will need your PCN number and vehicle registration. The IAS (www.theIAS.org) provides an Alternative Dispute
Resolution scheme for disputes of this type. As you have complied with our internal appeals procedure, you may use and we will engage with,
the IAS Standard Appeals Service providing you lodge an appeal to them within 28 days of this rejection.
IMPORTANT NOTE:
Should you decide to appeal to the IAS and your appeal is subsequently rejected, the option to pay a discounted amount will no longer be
available and the full amount of the PCN will become due, payment should be made to the Operator within 28 days from the date of the IAS
rejection notification.
If you do not make payment, the outstanding PCN will be passed to our appointed debt collection agency for further action and all costs
associated with this process will be added to the amount outstanding."

What should my next steps be? Feeling extremely discouraged with my two parking notices now (the other one is pending POPLA results).

Thanks!

As predicted. So, no surprise there.

You can waste your time on an IAS appeal, for what it's worth. Less than 5% of succeeding with that but some will advise that you give it a go.

If that fails, no big deal. It means nothing. You then have to wait and see if/when the operator decides whether to try and pursue you through the small clams track at the county court.

At least the county court is the ultimate dispute resolution service. A judge would decide whether you owe them a debt or not. Even if you lost, there is no danger of a CCJ as long as the amount in the judgment is paid in full within 28 days of judgment.

In the majority of cases, they are either won or more likely discontinued. All you have to do is ignore any and all debt collector letters. We don't need to see those because they are useless and are simply designed to get the low-hanging fruit on the gullible tree to pay up out of ignorance.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

As predicted. So, no surprise there.

You can waste your time on an IAS appeal, for what it's worth. Less than 5% of succeeding with that but some will advise that you give it a go.

If that fails, no big deal. It means nothing. You then have to wait and see if/when the operator decides whether to try and pursue you through the small clams track at the county court.

At least the county court is the ultimate dispute resolution service. A judge would decide whether you owe them a debt or not. Even if you lost, there is no danger of a CCJ as long as the amount in the judgment is paid in full within 28 days of judgment.

In the majority of cases, they are either won or more likely discontinued. All you have to do is ignore any and all debt collector letters. We don't need to see those because they are useless and are simply designed to get the low-hanging fruit on the gullible tree to pay up out of ignorance.

Hi!

Thanks for the advice again. The carpark owner has helpfully tried to contact Parkit, and I've followed up with Parkit via an email but of course, no response from them. I will try the IAS route now.

As it is likely that the IAS appeal will fail, what are the next steps that will happen? Will Parkit then hound me for payment, to which I will ignore, and wait for them to take me to county court? When that happens, will the keeper (me) have to turn up in that court? What if I lose, how much will I have to pay? I reckon it won't be the 100quid that's the original fine?

Thanks so much!

They may never try to make a claim. They'll certainly threaten it.

Whatever happens at IAS has no bearing on any future proceedings. There will be reminders and debt collector letters which can be safely ignored. They will have add a fake £70 debt recovery fee, so it will be £170.

This all designed to get the low-hanging fruit on the gullible tree to capitulate and pay into their scam. Eventually, they will either give up or issue a claim. A county court claim is good because it is the ultimate dispute resolution service. Only a judge will decide whether you owe a debt or not.

Many of these claims are discontinued before any hearing. It is simply used as anther tool to try and scare you into paying up. Anybody doing so at this stage is foolish because even in the worst case scenario, if it went all the way to a hearing and you lost, you'd pay less than the amount on the claim because the courts don't like the fake add on fees. In the small claims track of the county court, all the fees are fixed.

Of course, the likelihood is that it never gets to court and is discontinued as they go odd in search of lower-hanging fruit on the gullible tree.

"Court" is not what you are probably thinking it is. This is a civil matter, not a criminal one. Here is a short video that shows you what to expect if it actually goes to a hearing:

Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Hi!

Out of curiosity, I went to look at Parkit's site and tried to "pay" my fine and it returned an error message when I put in my details "Sorry, there was a problem obtaining these details - please click here to try again."

The parking charge number and the reg is definitely correct - could there be a chance that the fine has been cancelled? I did hassle the main email of Parkit and the owner of the carpark quite a bit... however, there should be an official email to inform me of the cancellation, wouldn't it?

Who knows? It could be cancelled and they can't be bothered wasting any effort on someone that is costing them money rather than making them money.

I guess you'll either have to try and contact them or, better still, just wait and see.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Ha ha, so much for thinking the "fine" got struck off.  Just received a letter from Gladstones with a nasty threat.

We are adamant that we did pay for our parking, we have evidence of the driver being at the payment machine.

Letter here: https://imgur.com/a/2xsviMp


So now my next steps would be to dispute the debt. For what it's worth, I have email proof from the car park owner stating that the CCTV captured the Driver being at the payment machine, but (of course) from that angle you cannot see if the Driver actually making payment. Would this actually hold water, plus the fact that we were parked only an hour and why would we go through so much hassle to save 3 quid?

You don't argue anything at this point. Respond to the LoC with the following:

Quote
Dear Sirs,

Your Ref. ############
Gladstone's Solicitors Ltd.
Claimant: Parkit Management Ltd

I refer to your your letter of claim.

I confirm that my address for service for the time being - assuming you don't faff about and delay any claim - is as follows, and any older address must be erased from your records:
[MY ADDRESS]

The alleged debt is disputed and any court proceedings will be vigorously defended.

I note that the amount being claimed has increased by a hugely exaggerated amount which the Government called "extorting money from motorists". Don't send me your usual blather about that.

I have two questions, and under the PAP I am entitled to specific answers:

1. Am I to understand that the additional £70 represents what you lot dress up as a 'Debt Recovery' fee, and if so, is this nett or inclusive of VAT? If the latter, would you kindly explain why I am being asked to pay the operator’s VAT?

2. With regard to the principal alleged PCN sum: Is this damages, or will it be pleaded as consideration for parking?

I await your response to my questions which I am entitle to answer as per the PAP.

Yours faithfully,

[your name]

When they respond, you report Gladstones Solicitors to HMRC for suspected VAT fraud as they are pocketing the VAT element on the added fake £70 DRA costs. Then, wait for the claim form to come through from the CNBC.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

You don't argue anything at this point. Respond to the LoC with the following:

Quote
Dear Sirs,

Your Ref. ############
Gladstone's Solicitors Ltd.
Claimant: Parkit Management Ltd

I refer to your your letter of claim.

I confirm that my address for service for the time being - assuming you don't faff about and delay any claim - is as follows, and any older address must be erased from your records:
[MY ADDRESS]

The alleged debt is disputed and any court proceedings will be vigorously defended.

I note that the amount being claimed has increased by a hugely exaggerated amount which the Government called "extorting money from motorists". Don't send me your usual blather about that.

I have two questions, and under the PAP I am entitled to specific answers:

1. Am I to understand that the additional £70 represents what you lot dress up as a 'Debt Recovery' fee, and if so, is this nett or inclusive of VAT? If the latter, would you kindly explain why I am being asked to pay the operator’s VAT?

2. With regard to the principal alleged PCN sum: Is this damages, or will it be pleaded as consideration for parking?

I await your response to my questions which I am entitle to answer as per the PAP.

Yours faithfully,

[your name]

When they respond, you report Gladstones Solicitors to HMRC for suspected VAT fraud as they are pocketing the VAT element on the added fake £70 DRA costs. Then, wait for the claim form to come through from the CNBC.

Thanks for this hilarious boilerplate! Is the urm, language appropriate though? (I'm not doubting your expertise!!)

So whatever it is, the letter is to wait for CNBC to send the claim form and we'll take it from there? Or can they take us to courts immediately?

I'm enriching myself reading through past posts dealing with solicitors but have yet to come across any cases similar to mine though.


Your case is not unique, far from it. Use the language that I have used in the response. You are not dealing with some fluffy woke company that has an ethos of care for the people they deal with.

They are vermin bulk litigators and no one who works there is worthy of any respect, whatsoever. their sole aim is to extort on behalf of their client parking companies as much as possible without regard to following the correct procedures.

So, no need to change the wording or the tone of the response. It is not going to change the outcome which is a claim being served. That is when you get back at them in your defence.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

The important parts of the letter, regardless of the tone of language you choose to employ, are to dispute the debt, and ask the two questions posed.

Thanks DWMB2 and b789, I will send it over to them now.

Is there any way we can buy you a drink or send a donation to a charity of your choices? Just feel that you guys have been super helpful and we're grateful.