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Hi,

Not sure what to do with this one, I haven't received any letters, or tickets regarding this before.  I don't even recall being at the alleged place.

Any help would be gratefully received

If this is the first correspondence you've received, the first thing you need to do is make sure your vehicle's V5C document is up-to-date. Get the V5C out and check the address.

Next thing you'll need to do is get some more information on the matter - to do this, send a Subject Access Request to the parking company (UK Car Park Management Ltd, not the debt collectors) asking for all the data they have on you. This should go to dpo@uk-cpm.com

Ignore the last message.. just seen the link has a template on there. 

Thanks again for your help

I have since received the attached.

The third one of those letters is from June, did it turn up by post? If so, when? And is it addressed to the correct address?

If you have not received a response to the SAR, chase up immediately asking why they have failed to comply with their legal duty to respond. Also file a complaint with the Information Commissioner's Office - https://ico.org.uk/make-a-complaint/

At least you now have some more details of the event. Getting some photos of the signage at the site would be wise.

Quote from: Iaali2 on August 09, 2023, 03:12:57 pm

I have since received the attached.

The third one of those letters is from June, did it turn up by post? If so, when? And is it addressed to the correct address?

If you have not received a response to the SAR, chase up immediately asking why they have failed to comply with their legal duty to respond. Also file a complaint with the Information Commissioner's Office - https://ico.org.uk/make-a-complaint/

At least you now have some more details of the event. Getting some photos of the signage at the site would be wise.

I have emailed them and added a complaint.

I have searched on Google Maps and have found this..

https://www.google.com/maps/@51.5006433,0.0071357,3a,75y,213.53h,82.7t/data=!3m6!1e1!3m4!1sfnLvw5QOjSktt2e-FQ0xcw!2e0!7i13312!8i6656?entry=ttu



Not sure how any driver would have been able to see the sign if he didn't even get out the car.

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If you have not received a response to the SAR, chase up immediately asking why they have failed to comply with their legal duty to respond. Also file a complaint with the Information Commissioner's Office

Has nothing to do with the substantive issues

The OP doesn't currently have a copy of the Parking Charge Notice. Given that contains much of the information that would be necessary to assess his potential liability for the charge, getting a response to his SAR is obviously a substantive issue.

an extra-procedural gambit to cause them to abandon their claim.

Other than you, nobody has claimed the purpose was to cause them to abandon their claim. I recommended complaining to the ICO because I'm of the opinion that companies should comply with data protection law, and those who do not should be reported for it (and of course, the ICO sniffing around can 'encourage' compliance and thus perhaps result in a response to his SAR).

If you're of a contrary opinion regarding reporting non-compliance, you're certainly entitled to it.

IMO it won't work and is just giving you false hope.

Again, nobody has claimed it will 'work' in the sense you seem to be referring to, so I'm not sure what hope could have been created.

Well the chasing email was badly worded, you don't 'request a SAR' you send one, and they won't be requesting one from you! The intent is probably clear though.

Requesting a 'Subject Access Request' would be contrary!

You posted: 'I do Private Hire part time, the vehicle wouldn't have been parked and left there, it would have been to pick up a passenger from the location.'

..is not a defence. Being there stationary for more than a moment is all that the money-grubbers need IF the location sits within a private area of land subject to parking controls which have been brought to a driver's attention. 

As you do part-time private hire work then as you received your first notice 5 weeks after the PCN was issued then surely you would still have had your logs which would tell you whether you knew who was driving. But putting this to one side for the moment..

The car was at the location in their photos. So, side-stepping threats to involve the ICO (who wouldn't get involved in the substantive issues anyway) why not go to the location and suss it out. IMO this would be time well spent. If it throws up a potential line of defence, good. If not then everything hangs on the PCN(although as the creditor is IPC-affiliated you wouldn't succeed at this level of appeal and would be relying on a court.

GSV is not current. But what does arise is that the car was parked on what to all intents and purposes is a road, it's even got public realm traffic signs.

IMO, while we're waiting for their response go to the location, see how a driver could approach from the nearest public road and see what entrance signs are displayed, see this: https://irp.cdn-website.com/262226a6/files/uploaded/Code_of_Practice_v8.pdf

Pages 20, 28-30.