Author Topic: Private Parking Company - No comms between filing appeal and demand letter  (Read 319 times)

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Long story short:

Staying at a friends whilst we move house, permitted Visitor parking. Permit displayed but because it wasn't in the windscreen a ticket, perhaps fair enough - March 15th.

Letter through the door on the 28th (redirected) and appealed same day - 28th March.

No contact from District Enforcement until the a letter dated 22nd April arrived through the door on Saturday 3rd May.

I paid it, just incase but contacted them to ask where the appeal response had gone to be told it was emailed to me on 31st March, complained stating they cannot assume one email is sufficient notice especially when the next contact is a demand for £100.

They say they've followed all the necessary guidelines... Contacted the IAS - they say because its beyond the 30 days appeal timeline they can't help - I pressed them on how on earth I was supposed to file an appeal with them if I don't know my appeal had been rejected - stock response of they can't help - file a special appeal with District Enforcement.

So my question is simple, is one single email sufficient notice prior to sending a demand letter - to the correct address so it was not forwarded -only arrived four days before their deadline of the 6th March, with the 5th March being a Bank Holiday!!

So my question is simple: Is it really the case that one single email, which they cannot prove I received, is sufficient effort? They've prevented us from paying £60 and filing an appeal with the IAS.

Thanks...!

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You paid it. End of story. District Enforcement laughing all the way to the bank.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Under some level of duress given I picked it up Monday 5th with the deadline being the 6th.

Is that really it? Zero avenues to challenge it?

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Zero avenues to challenge it?
Not now you have chosen to pay the invoice. The "deadline" is an arbitrary one set by the company... If you don't owe the money, there's no deadline to meet or miss.

Sorry to be blunt but if you did not believe you owed the money, then you should not have paid.