Free Traffic Legal Advice

Hi all,

This post may look familiar as there is another thread relating to PCNs from the same location. However, because there are multiple PCNs involving two different vehicles, I felt the original thread may have become confusing, so I have created this separate post specifically for this vehicle. I hope that is OK, and apologies if this is not normally encouraged.

In total, there were 5 PCNs issued across 2 different vehicles:

- One vehicle is a company/lease vehicle.
- The other is the driver’s personal vehicle.

The company vehicle matter is already being dealt with in the following thread and we are currently awaiting a response:

https://www.ftla.uk/private-parking-tickets/pcns-recently-received-from-ukpa-hozah/

This post relates only to the remaining 4 PCNs issued against the personal vehicle, although all PCNs relate to the same car park location.

The car park allows a free parking period (approximately up to one hour). Where stays exceeded that free period, payment has regularly been made at the exit terminal before leaving. There has never previously been an issue and payment has been made successfully many times in the past.

However, since UKPA (also seemingly operating as HOZAH) took over management of the site, the barrier system has appeared unreliable. On numerous occasions the exit barriers have:

- already been open,
- lifted automatically without payment,
- or appeared faulty/broken (including occasions where vehicles have driven through damaged barriers).

This has happened repeatedly over a prolonged period and has become a noticeable issue at the site.

Because the barriers were regularly opening automatically, the genuine impression formed was that either:

- no further action was required before exiting, or
- the system had already recognised/payment had already been processed.

The main questions are:

- Does the repeated barrier malfunction/helpful evidence assist the driver’s position at all?
- Could this be considered misleading, inadequate, or inconsistent enforcement?
- Is there a reasonable basis to offer payment of the actual parking tariffs only, rather than the PCN amounts?
- Realistically, what is the best route to resolve this without unnecessary escalation?

There are 4 PCNs relating to this vehicle:









Rear of PCN:



Any advice would be greatly appreciated.

When did UKPA take over management of the site?

Did they install extra temporary signs highlighting the change in T&Cs?

Approximately 1 month ago
there is signage and payments for the carpark have been made since them being onsite.
However, on many occasions, the exit has either been open, broken or the automatically opened at exit arrival.
In the past the exit gates would remain closed until either payment was made or security opened exit doors.

But were there specific signs stating, "This site is now under the management of UKPA" or "Please note that the T&Cs have recently changed"?

There are signs which indicate a new company has taken over, so like you state the company name is on the signage but not clear if they state the T&C have changed.