3. Notice of Intended Legal Action - Parking Eye - DCBL
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Notice of Intended Legal Action - Parking Eye - DCBL
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Hi Folks,

The driver parked at the London Aquatics Centre - the driver would display their blue badge and enter the registration of the vehicle on a website.
This is what it states on a notice in front of the disabled bays - The caveat here is that there`s 1 parking notice with 2 different ways of registering your vehicle,

1 states that the driver must bring their blue badge to reception and enter their vehicle details.
2 - states driver displays blue badge and enter registration on the website.

It seems that the system at the time wasn`t working ( With the regular car it has never been an issue )

The hirer did contact the centre at the time - June 2025 - to point the discrepancy and ask the manager to contact Parking eye to cancel the ticket but the manager was uncooperative.

The hirer forgot about this and has since been receiving letters for 2 separate offences - 1 is Final notice of debt recovery and 2nd is Notice of intended Legal Action

The car was a replacement car from the dealership (hence the term hirer) and on both notices the hirers first name is not written correctly (maybe the dealership didn`t provide the correct name or the parking company didn`t register the correct name on their system)

Let`s use Jonathan as an example - below is the discrepancy
Letter 1 - Jonthan
Letter 2 - Jonathn

How concerned should the hirer be? should the hirer just wait for court paper? what about the incorrect first name?
« Last Edit: November 19, 2025, 01:23:19 pm by S.M »
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Re: Notice of Intended Legal Action - Parking Eye - DCBL
« Reply #1 on: »
This is the parking information displayed

« Last Edit: November 19, 2025, 02:40:45 pm by S.M »
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Re: Notice of Intended Legal Action - Parking Eye - DCBL
« Reply #2 on: »
The usual: what other documents came with the Notice to Hirer?

None, I’m sure, so Parking Eye has not complied with PoFA 2012 to be able to hold you, the hirer, liable in place of the unknown driver. So if the identity of the driver has not been revealed, they can’t come after you instead.

It sounds like no formal appeal to Parking Eye was made.

Who is the notice of intended legal action from? If it’s just a debt collector, ignore and wait for a Letter of Claim.

The incorrect name is irrelevant. You can correct it when you reply to the Letter of Claim in due course.

PoFA requires
Quote
(2)The conditions are that—

(a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper;
and the required extra documents are
Quote
(a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;

(b)a copy of the hire agreement; and

(c)a copy of a statement of liability signed by the hirer under that hire agreement.
« Last Edit: November 19, 2025, 02:53:41 pm by jfollows »
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Re: Notice of Intended Legal Action - Parking Eye - DCBL
« Reply #3 on: »
Quote from: jfollows on November 19, 2025, 02:42:34 pm
The usual: what other documents came with the Notice to Hirer?

None, I’m sure, so Parking Eye has not complied with PoFA 2012 to be able to hold you, the hirer, liable in place of the unknown driver. So if the identity of the driver has not been revealed, they can’t come after you instead.

It sounds like no formal appeal to Parking Eye was made.

Who is the notice of intended legal action from? If it’s just a debt collector, ignore and wait for a Letter of Claim.

The incorrect name is irrelevant. You can correct it when you reply to the Letter of Claim in due course.

PoFA requires
Quote
(2)The conditions are that—

(a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper;
and the required extra documents are
Quote
(a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;

(b)a copy of the hire agreement; and

(c)a copy of a statement of liability signed by the hirer under that hire agreement.

You are right - none of these were provided. No formal appeal to Parking eye were made.
Can`t i contact DCBL to ask them to send the letter of claim? I think they are sending a letter every 2 weeks and i`d rather get this done with.
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Re: Notice of Intended Legal Action - Parking Eye - DCBL
« Reply #4 on: »
Quote from: S.M on November 19, 2025, 03:59:07 pm
Can`t i contact DCBL to ask them to send the letter of claim?
You could, but they won't. Any letter of claim will be issued by the associated but different DCB Legal, or if they're feeling lucky, ParkingEye themselves.
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Re: Notice of Intended Legal Action - Parking Eye - DCBL
« Reply #5 on: »
Ignore DCBL, use their letters for hamster bedding or something useful, do not contact them in any way because this will only encourage them. They are powerless and irrelevant. If DCB Legal write to you, come back here for advice.
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Re: Notice of Intended Legal Action - Parking Eye - DCBL
« Reply #6 on: »
As long as the driver has not been identified, they cannot hold the Hirer liable. They have no idea who the driver is unless the Hirer blabs it to them, inadvertently or otherwise.

Did you appeal? If you did, did you identify the driver by saying things like "I did this or that" instead of "the driver did this or that"?

Besides the fact they the Notice to Hirer (NtH) is not PoFA compliant with paras 13/14, the location is not relevant land as it is covered buy statutory byelaws. As long as the driver has not been identified, this will go nowhere.

As already mentioned above, because ParkingEye are using DSCB Legal, they know they don't have a chance if this ever went in front of a judge. If DCB Legal do issue the claim, you will defend using the template defence we provide and I can guarantee that it will eventually be discontinued. They only go this far because they hope you are low-hanging fruit on the gullible tree and can be intimidated into paying out of ignorance and fear.
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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
Re: Notice of Intended Legal Action - Parking Eye - DCBL
« Reply #7 on: »
Quote from: b789 on November 19, 2025, 06:25:44 pm
As long as the driver has not been identified, they cannot hold the Hirer liable. They have no idea who the driver is unless the Hirer blabs it to them, inadvertently or otherwise.

Did you appeal? If you did, did you identify the driver by saying things like "I did this or that" instead of "the driver did this or that"?

Besides the fact they the Notice to Hirer (NtH) is not PoFA compliant with paras 13/14, the location is not relevant land as it is covered buy statutory byelaws. As long as the driver has not been identified, this will go nowhere.

As already mentioned above, because ParkingEye are using DSCB Legal, they know they don't have a chance if this ever went in front of a judge. If DCB Legal do issue the claim, you will defend using the template defence we provide and I can guarantee that it will eventually be discontinued. They only go this far because they hope you are low-hanging fruit on the gullible tree and can be intimidated into paying out of ignorance and fear.

Having been on this website and on pepipoo before, I know that i should never identify the driver for a private parking ticket :)

I`ll just wait for their letter then. Thanks
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