Author Topic: PCN Premier Park - Exeter Cathedral  (Read 69 times)

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PCN Premier Park - Exeter Cathedral
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Hi,
I received this PCN on 7th Jan 2026 for parking on 29 Dec 2025 at Exeter Cathedral..
The PCN is for Whole Period of Parking Not Paid For (ANPR).


1. I entered  the site at 13:18 (the time specified in the PCN) and spend about 10 mins to park (ANPR cameras are at the entrance of the site)

2. Downloaded Sippi app for parking and attempted to pay the parking at around 13:30, thinking it was completed (have an email from Sippi welcoming me to Sippi at 13:44)

3. When I tried to extend the parking at 14:38, I realised that parking had not actually started (app interface not user-friendly at a
ll), parking then starts for an hour (have screenshots to prove)

4. I then leave the parking location @ 14:44 (time specified in the PCN), hoping that the period of parking would be covered by the existing session (although I had already left the premises)



Are they any grounds for appeal - any advice would be appreciated? Have attached the PCN with redacted info

https://imgpile.com/p/MQ9hlSv

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Re: PCN Premier Park - Exeter Cathedral
« Reply #1 on: »
Grounds that might get the PCN cancelled by Premier Park, nothing obvious, PCN was issued in the POFA time frame and on the face of it you breached the Ts & Cs of the car park. Other might spot something I've missed, was the signage clear etc. (although it was obviously clear enough for you knowing you needed to pay).

You'll get told that entry and exit times don't equate to parking time but as the whole industry is based on that premiss it's a pretty weak argument. You'll probably also be told the PCN isn't fully complaint with all the requirements of POFA as they don't appear to have used the exact wording that the keeper is invited to pay the charge. Also a very flimsy defence which won't win you an appeal with the parking company an is unlikely to win at POPLA.

The usual advice on here in most cases is not about a winning argument (you'll be offered all sorts of very legal sounding defence points which won't generally win appeals), it's about doing enough to run the clock down and hope they don't actually proceed to court. It usually works, not because it has merit but because the PPCs can't afford to take everyone to court so give up. You will need to be prepared to appeal to POPLA, withstand the deluge of debt collectors letters and eventually submit a defence when the court claim is raised. If you do that they will probably drop the case before they need to pay the court fee.
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Re: PCN Premier Park - Exeter Cathedral
« Reply #2 on: »
Is there a reason you weren't able to pay for the full stay at the point you attempted to 'extend' your stay?

You'll get told that entry and exit times don't equate to parking time but as the whole industry is based on that premiss it's a pretty weak argument.
I would only recommend the 'entry/exit time doesn't equate to parking time' in marginal cases or clear outlier cases (I'm reminded of a case a while back where the OP got stuck in horrendous post-event traffic trying to leave the car park)

Re: PCN Premier Park - Exeter Cathedral
« Reply #3 on: »
I only became aware that the initial parking session hadn't started when I attempted to extend my stay, at which point I was leaving the premises anyway.
In retrospect, I should have probably extended the parking session at 15:40, which was an almost an hour after I had parked, considering the reason for the charge.

It was my error in calculating the duration of my parking session

Is there a reason you weren't able to pay for the full stay at the point you attempted to 'extend' your stay?

You'll get told that entry and exit times don't equate to parking time but as the whole industry is based on that premiss it's a pretty weak argument.
I would only recommend the 'entry/exit time doesn't equate to parking time' in marginal cases or clear outlier cases (I'm reminded of a case a while back where the OP got stuck in horrendous post-event traffic trying to leave the car park)

Re: PCN Premier Park - Exeter Cathedral
« Reply #4 on: »
Understood.
I have had prior experience with going through the appeal->dbt collector letters->notice of action cycle before with a successful outcome (with the help of this forum).
However, in that case, in my opinion there was enough grounds to make a stand (it was for a 11 min non parking charge by SMART parking on private land)

Thanks for your inputs, I will probably pay as it was a calculation error on my part.

Grounds that might get the PCN cancelled by Premier Park, nothing obvious, PCN was issued in the POFA time frame and on the face of it you breached the Ts & Cs of the car park. Other might spot something I've missed, was the signage clear etc. (although it was obviously clear enough for you knowing you needed to pay).

You'll get told that entry and exit times don't equate to parking time but as the whole industry is based on that premiss it's a pretty weak argument. You'll probably also be told the PCN isn't fully complaint with all the requirements of POFA as they don't appear to have used the exact wording that the keeper is invited to pay the charge. Also a very flimsy defence which won't win you an appeal with the parking company an is unlikely to win at POPLA.

The usual advice on here in most cases is not about a winning argument (you'll be offered all sorts of very legal sounding defence points which won't generally win appeals), it's about doing enough to run the clock down and hope they don't actually proceed to court. It usually works, not because it has merit but because the PPCs can't afford to take everyone to court so give up. You will need to be prepared to appeal to POPLA, withstand the deluge of debt collectors letters and eventually submit a defence when the court claim is raised. If you do that they will probably drop the case before they need to pay the court fee.

Re: PCN Premier Park - Exeter Cathedral
« Reply #5 on: »

Thanks for your inputs, I will probably pay as it was a calculation error on my part.


That's your call, you can probably avoid paying this by playing the long game if you want, and the app should be intuitive and easy to use but they often aren't and a PPC certainly won't see their terrible app as grounds for a successful appeal.
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Re: PCN Premier Park - Exeter Cathedral
« Reply #6 on: »
If I remember correctly, another reason for the delay was the layout of the parking area in question - the ANPR did clock the correct times, however, the parking area was so narrow that I didnt park immediately on entering the car park - if I remember correctly, there is possibly a 10-20 min window for which I was waiting for parking within the area (Google maps link attached)

What would be the chance of appealing based on this?

Parking area:
: Google Maps - Exeter Cathedral Parking   

Is there a reason you weren't able to pay for the full stay at the point you attempted to 'extend' your stay?

You'll get told that entry and exit times don't equate to parking time but as the whole industry is based on that premiss it's a pretty weak argument.
I would only recommend the 'entry/exit time doesn't equate to parking time' in marginal cases or clear outlier cases (I'm reminded of a case a while back where the OP got stuck in horrendous post-event traffic trying to leave the car park)