Hello
On 15th Feb the driver drove into the Costa Coffee, Pontyclun car park, found a parking space and entered the coffee shop with two friends. No parking signs were noticed by this group, and they weren’t advised of any parking restriction by staff of the coffee shop. The group left the coffee shop more than two hours later and drove away.
This morning I, as registered keeper received through the post a PCN sent for over-staying at the Costa Coffee car park in Pontyclun. The PCN is attached and the images show that a car bearing my car’s registration number entered the car park at 11:44:54 and left at 14:06:27, a period of 2h23m. The PCN states that the maximum stay is 1h30m after which a parking charge will be applied.
On the PCN it states that the stay was on the 15th February, and that the PCN was issued on the 19th Feb. It was received by me today 11 March, almost 3 weeks after it was issued, and outside the 14 day discounted period.
The driver plans to drive to Costa Coffee and ask that the PCN be cancelled. They will also photograph the car park area and any signage.
I’d appreciate your help as to the next steps.
Thank you.
