Author Topic: PCN opposite Royal Mail Hounslow - PPS Private Parking Solutions  (Read 660 times)

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Intex310

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PCN opposite Royal Mail Hounslow - PPS Private Parking Solutions
« on: November 21, 2023, 08:48:19 pm »
Hi,

I went to pick up my wife and needed a hand to carry an item from Argos in Hounslow on Saturday. I think I was in and out within 5 mins. Didn't see any camera or attendants. Whilst driving away saw a car with two attendants who could have possibly taken the picture. I think they were waiting in the car.

In the PCN itself and on their portal, the pictures attached is of less than 5 mins. Any chance to appeal?

Here's the PCN https://imgur.com/a/iq2P1nT

There are no free parkings anywhere in Hounslow, not even during weekends. No wonder why Hounslow high street is going downhill as it is now. Just hopped out of the car to give a hand to carry a box as my wife was coming out of Argos 4 - 5 mins. And those people sitting in their car waiting for the moment!!

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DWMB2

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Re: PCN opposite Royal Mail Hounslow - PPS Private Parking Solutions
« Reply #1 on: November 21, 2023, 11:22:18 pm »
And those people sitting in their car waiting for the moment!!
Welcome to the world of private parking.

In the PCN itself and on their portal, the pictures attached is of less than 5 mins. Any chance to appeal?
Section 13 of the British Parking Association's Code of Practice (there's a link to it in my signature at the bottom of this post) sets out the requirement for there to be a 'Consideration Period' of at least 5 minutes for a motorist to decide whether or not he accepts the terms of parking on offer, and to leave if he does not. The issue you might have here is that you appear not to have used the time parked to consider the terms, instead going to Argos to help your wife. This is potentially supported by the photos, which appear to show a sign containing the T&Cs directly behind the car, with no sign of you reading them etc.

Perhaps a stronger point might be found in the signage itself - do you have a photo of the signage at the site? The fact the charge was issued for 'Parking in No Parking area' suggests the signage might be forbidding - that is, there's no consideration offered to the driver, as it is not offering parking on any terms, so one could argue that no contract was formed. So that you are going into this with your eyes open, this is not an argument that PPS or POPLA will accept - you'd need to be prepared to potentially go to court to argue it.

Intex310

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Re: PCN opposite Royal Mail Hounslow - PPS Private Parking Solutions
« Reply #2 on: November 22, 2023, 01:13:54 am »
Thank you for your reply.

Is there a format of an appeal? Have I missed the deadline of 14 days?

DWMB2

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Re: PCN opposite Royal Mail Hounslow - PPS Private Parking Solutions
« Reply #3 on: November 24, 2023, 10:57:41 am »
Is there a format of an appeal?
It depends what grounds you are appealing on...

Have I missed the deadline of 14 days?
The deadline for appeals is 28 days. The 14 days is the deadline for paying the reduced amount of £60 - as the letter explains, this 14 days is from the date of issue of the notice, so this has now passed.

Intex310

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Re: PCN opposite Royal Mail Hounslow - PPS Private Parking Solutions
« Reply #4 on: November 24, 2023, 09:23:36 pm »
And those people sitting in their car waiting for the moment!!
Welcome to the world of private parking.

In the PCN itself and on their portal, the pictures attached is of less than 5 mins. Any chance to appeal?
Section 13 of the British Parking Association's Code of Practice (there's a link to it in my signature at the bottom of this post) sets out the requirement for there to be a 'Consideration Period' of at least 5 minutes for a motorist to decide whether or not he accepts the terms of parking on offer, and to leave if he does not. The issue you might have here is that you appear not to have used the time parked to consider the terms, instead going to Argos to help your wife. This is potentially supported by the photos, which appear to show a sign containing the T&Cs directly behind the car, with no sign of you reading them etc.

Perhaps a stronger point might be found in the signage itself - do you have a photo of the signage at the site? The fact the charge was issued for 'Parking in No Parking area' suggests the signage might be forbidding - that is, there's no consideration offered to the driver, as it is not offering parking on any terms, so one could argue that no contract was formed. So that you are going into this with your eyes open, this is not an argument that PPS or POPLA will accept - you'd need to be prepared to potentially go to court to argue it.
Thank you for your reply. Here's the link for the signage https://imgur.com/a/Hq0xFbB. Those guys were sitting in the black car.

Intex310

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Re: PCN opposite Royal Mail Hounslow - PPS Private Parking Solutions
« Reply #5 on: November 25, 2023, 01:13:01 am »
I have written to our MP but couldn't find the landowner to make a complaint. Here's the draft:

Re PCN number:

I dispute your 'parking charge', as the keeper of the vehicle. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

There will be no admissions as to who was driving and no assumptions can be drawn. Since your PCN is a vague template, I require an explanation of the allegation and your evidence. The images you’ve provided on the portal was taken between 10:13:50 till 10:18:40 which is technically less than 5 minutes within which the vehicle had left.

If the allegation involves an alleged overstay of minutes, your evidence must include the actual grace period agreed by the landowner. If the allegation involves "no parking at anytime" there is no offer to park for the general public so no contract was offered and a two bit parking company cannot force a charge under a non-existent contract.

The car was stopped momentarily for loading a bulky item from Argos.  This took no more than a couple of minutes and the vehicle promptly left the scene. There was no 'ticket' on the car, but a few days later a PCN letter from PPS Parking arrived.  The car was not parked so any breach is denied.   The Keeper will rely upon the persuasive appeal case heard by HHJ Charles Harris QC at Oxford: Jopson v Homeguard Services Ltd [2016] - claim number B9GF0A9E and cases of similar fact.

DWMB2

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Re: PCN opposite Royal Mail Hounslow - PPS Private Parking Solutions
« Reply #6 on: November 25, 2023, 10:20:44 am »
I'm not sure you'll be able to rely on Jopson vs Homeguard. In that case, the defendent parked outside a property that they owned, in order to load/unload bulky items. Her leasehold to the flat included rights of access on the road where she stopped to unload. I don't think that judgement can be used to argue that people are entitled to use any third party's property to stop and load/unload.

There is an argument to be made that the signage does not create a contract. What consideration is being offered by a sign that says "No Parking?". There's no offer to park on certain terms there.

Intex310

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Re: PCN opposite Royal Mail Hounslow - PPS Private Parking Solutions
« Reply #7 on: December 26, 2023, 01:26:30 am »
My appeal was rejected and the MP wrote back saying it was my fault. Now, I need to appeal through POPLA and it looks very exhaustive to prepare the defence as I dont see any. I had 28 days from 05 December.

Appeal rejection:  https://imgur.com/a/2nUgUOL
« Last Edit: December 26, 2023, 01:34:44 am by Intex310 »

DWMB2

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Re: PCN opposite Royal Mail Hounslow - PPS Private Parking Solutions
« Reply #8 on: December 28, 2023, 09:29:23 am »
There is an argument to be made that the signage does not create a contract. What consideration is being offered by a sign that says "No Parking?". There's no offer to park on certain terms there.
See if others have any contrary views but from what you've outlined so far the above is the strongest argument I can see. POPLA won't uphold such an argument, you'd need to try it in court.

I see they've picked up on your point that the car was parked there for the purpose of loading items from Argos, so you probably can't use the 'consideration period' argument.

Intex310

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Re: PCN opposite Royal Mail Hounslow - PPS Private Parking Solutions
« Reply #9 on: January 17, 2024, 06:31:01 pm »
I just found out today that I've exhausted POPLA deadline. I was under the assumption that it would be 28 working days from the date of rejection on 05/12.

What could be the option now, please?

DWMB2

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Re: PCN opposite Royal Mail Hounslow - PPS Private Parking Solutions
« Reply #10 on: January 17, 2024, 06:46:03 pm »
28 days, not 28 working days.

Your options now are essentially:
  • Pay, or;
  • Wait to see if PPS decide to take the matter to court. They have 6 years (from the date of the incident) to do so, but if they're going to sue they'll probably do so much sooner than that

Nosy Parker

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Re: PCN opposite Royal Mail Hounslow - PPS Private Parking Solutions
« Reply #11 on: January 18, 2024, 11:32:18 am »
If you're willing to play the long game according to the rules, you should be able to defeat this ticket in the end.  Right now, you have to choose whether to pay the ticket for a quiet life or stick it out for the long game. Either way you should amend the copy of the PCN you posted on imgur to remove your name! If you decide to play the long game, you should also edit your posts to remove any clue as to who was driving.

If you decide to play the long game, You will receive a stream of increasingly shrill demands for payment, first from the parking company and then from debt collectors, all of which you can safely ignore.  These will probably add an extra (bogus) charge of, usually £70, and make empty threats about court action, CCJ etc.  You can safely ignore these however scary they seem.  Eventually, you will receive a letter from solicitors or the parking company itself which will call itself a "letter of claim", "letter before claim" "letter before action" or something similar giving you 30 days warning of impending court action.  This will enclose a form asking for personal financial information.  You don't need to reply to this letter or complete the forms.  Court action will follow either way, but if you reply towards the end of the 30 days saying "I dispute this alleged debt but I am anyway taking debt advice" they must wait another 30 days before starting proceedings.

Proceedings are started by the court office named Civil National Business Centre (CNBC) sending you a claim form.  Provided you fight the claim following the guidance over on https://forums.moneysavingexpert.com/discussion/4816822/newbies-private-parking-ticket-old-or-new-read-these-faqs-first-thankyou/p1 you should be able to defeat the claim.

In the meantime, you must ensure that the parking company is kept informed of your current address if you ever move to an address that is different from the one to which they sent the PCN.  If you don't do that, you risk getting a CCJ because CNBC will send the claim to your old address.  To notify a change of address, send the following email (attaching proof of your new address such as an updated V5C vehicle registration certificate or utility bill) to info@privateparkingsolutions.co.uk

Dear Sirs,

PCN [        ] VEHICLE [                ]

I dispute this charge and intend to defend any claim initiated in relation to it.

Please note that I no longer reside at the address shown on the PCN and correspondence sent to me there will not reach me.  I require you to erase my former address from your records.  My new address is [                        ] and I attach proof thereof. Please pass this message to your data protection officer

Yours faithfully,


You must repeat the exercise every time you move house in the next six years.
« Last Edit: January 18, 2024, 11:34:07 am by Nosy Parker »

Intex310

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Re: PCN opposite Royal Mail Hounslow - PPS Private Parking Solutions
« Reply #12 on: July 28, 2024, 12:22:51 pm »
I have managed to receive Letter before claim from Gladstones solicitors. Shame it could have been dismissed during POPLA appeal which I cocked up with an assumption of 28 working days before an end of appeal.

Looks like lengthy process to follow.

https://imgur.com/a/XBNXnTv

b789

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Re: PCN opposite Royal Mail Hounslow - PPS Private Parking Solutions
« Reply #13 on: July 28, 2024, 01:10:39 pm »
You actually had 33 days from the appeal rejection date to submit a POPLA appeal. Not relevant now and would likely have been rejected anyway.

You should send the following in response to the LoC. No need to ask for another 30 days if you don’t actually need it. You want them to issue a claim as that is the ultimate dispute resolution service.

Quote
Your Ref. ############
Proposed Legal Proceedings
Claimant: xxxxxx xxxxxxxx Ltd

I refer to your your letter of claim.

I confirm that my address for service for the time being - assuming you don't faff about and delay any claim - is as follows, and any older address must be erased from your records:

[Correct address here]

The alleged debt is disputed and any court proceedings will be vigorously defended.

[Only use this paragraph if you need more time] I am sourcing and seeking independent debt advice and as such, I formally request that this matter be put on hold for an additional 30 days, in accordance with the Pre-Action Protocol for Debt Claims 2017 ('the PAP').

I note that the amount being claimed has increased by a hugely exaggerated amount which the Government called "extorting money from motorists".

Don't send me your usual blather about that.

I have two questions, and under the PAP I am entitled to specific answers:

1. Am I to understand that the additional £70 represents what you lot dress up as a 'Debt Recovery' fee, and if so, is this nett or inclusive of VAT? If the latter, would you kindly explain why I am being asked to pay the operator’s VAT?

2. With regard to the principal alleged PCN sum: Is this damages, or will it be pleaded as consideration for parking?

Yours faithfully

They will respond, ignoring or failing to answer the question about VAT, which allows you to submit a report to HMRC of suspected VAT fraud. It takes only a few minutes to submit the report and it is suspected that the fraud involves £millions. You can submit the HMRC report here: Report tax fraud or avoidance to HMRC

There is no guarantee that they will actually issue a claim, it just means that they have given you the required minimum notice of their intention to possibly issue one.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Intex310

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Re: PCN opposite Royal Mail Hounslow - PPS Private Parking Solutions
« Reply #14 on: August 02, 2024, 01:14:21 pm »
You actually had 33 days from the appeal rejection date to submit a POPLA appeal. Not relevant now and would likely have been rejected anyway.

You should send the following in response to the LoC. No need to ask for another 30 days if you don’t actually need it. You want them to issue a claim as that is the ultimate dispute resolution service.

Quote
Your Ref. ############
Proposed Legal Proceedings
Claimant: xxxxxx xxxxxxxx Ltd

I refer to your your letter of claim.

I confirm that my address for service for the time being - assuming you don't faff about and delay any claim - is as follows, and any older address must be erased from your records:

[Correct address here]

The alleged debt is disputed and any court proceedings will be vigorously defended.

[Only use this paragraph if you need more time] I am sourcing and seeking independent debt advice and as such, I formally request that this matter be put on hold for an additional 30 days, in accordance with the Pre-Action Protocol for Debt Claims 2017 ('the PAP').

I note that the amount being claimed has increased by a hugely exaggerated amount which the Government called "extorting money from motorists".

Don't send me your usual blather about that.

I have two questions, and under the PAP I am entitled to specific answers:

1. Am I to understand that the additional £70 represents what you lot dress up as a 'Debt Recovery' fee, and if so, is this nett or inclusive of VAT? If the latter, would you kindly explain why I am being asked to pay the operator’s VAT?

2. With regard to the principal alleged PCN sum: Is this damages, or will it be pleaded as consideration for parking?

Yours faithfully

They will respond, ignoring or failing to answer the question about VAT, which allows you to submit a report to HMRC of suspected VAT fraud. It takes only a few minutes to submit the report and it is suspected that the fraud involves £millions. You can submit the HMRC report here: Report tax fraud or avoidance to HMRC

There is no guarantee that they will actually issue a claim, it just means that they have given you the required minimum notice of their intention to possibly issue one.
Thank you. I have emailed them this letter.