Author Topic: PCN Chester Private Car Park  (Read 4276 times)

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3Sh3roo

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PCN Chester Private Car Park
« on: May 03, 2025, 01:23:07 pm »
The driver was parked here, they actually live there and always display the permit yet still got fined, they are not the registered keeper however.

Please advise a typical template I can use to fight this.

Thanks.

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jfollows

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Re: PCN Chester Private Car Park
« Reply #1 on: May 03, 2025, 02:03:00 pm »
Firstly, you need to find your lease assuming you’ve got one for the property because its terms trump any nonsense from parking companies like these, if your lease says you can park then you aren’t required to also display a “permit”. If you’re an owner, you may still have a lease which covers parking spaces etc.

So no “template” but once we are clear of some facts it won’t be hard to come up with something.

It’s not a fine, it’s a speculative invoice.
« Last Edit: May 03, 2025, 02:06:05 pm by jfollows »
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b789

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Re: PCN Chester Private Car Park
« Reply #2 on: May 03, 2025, 04:38:34 pm »
As above, what does your lease/AST say about parking? What it doesn't say about parking is equally important.

You should be aware that VCS are a nasty vexatious company of ex-clampers who will pursue this all the way to a court claim. However, that is a good thing for you because they have little hope of actually winning if they ever let it get as far as a hearing.

Their Notice to Keeper (NtK) I snot fully compliant with all the requirements of PoFA 2012. Namely, paragraph 9(2)(a) because there is no period of parking noted on the notice.

Because they have failed to fully comply with all the requirements of PoFA, they cannot transfer liability from the unknown (to them) driver to the known Keeper. There is no legal obligation on the known Keeper to identify the unknown driver to an unregulated private parking company.

What this also means that there is no evidence that the vehicle was stopped for longer than the minimum consideration period for a contract to have been formed. Not that any of this issuing to stop them from rejecting the appeal, but it does put them on notice that you are prepared to go all the way and that you know about their tactics.

They will try and scare the low-hanging fruit on the gullible tree to pay out of ignorance and fear.

For now, tell us what the lease/AST says about parking at the property.
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3Sh3roo

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Re: PCN Chester Private Car Park
« Reply #3 on: May 03, 2025, 05:44:58 pm »
Thanks for the prompt response, please see attached blank copy of the rental agreement, the driver has been staying there from July'24 and always displayed the permit and parked in their allocated space, in fact the permit is lying on their dashboard.

Sadly, we can't really prove that and it's not showing that it's missing in their photo. All advise is appreciated.



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b789

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Re: PCN Chester Private Car Park
« Reply #4 on: May 03, 2025, 06:25:30 pm »
So, assuming that no other addendum are applicable to that AST, this is what your rights are under that Tenancy Agreement:

As the tenant and registered keeper of the vehicle, your tenancy agreement grants you the exclusive right to park in your allocated space. Specifically:

• Clause 2.15 of your AST confirms you may “only park in the space allocated to you.”
• This means you already have the right to use that space by virtue of your tenancy. No further permission, permit, or contract is required.
• Your AST is a legally binding contract between you and your landlord. It gives you stronger rights than any signs or demands posted later by a third party.

What your AST does not do:

• Your AST does not require you to display a permit. There is no such clause.
• Your AST does not authorise the managing agent or any third party (such as VCS) to impose additional conditions like parking charges, penalties, or permit rules.
• Your AST does not incorporate the terms of any signage or private parking scheme into your tenancy.

Why VCS cannot override your tenancy:

• A third party like VCS cannot create a binding contract with you just by putting up signs in a car park when you already have rights under your AST.
• You cannot be bound by terms (such as displaying a permit or paying a charge) that you did not agree to and are not in your contract.
• Your right to park in your allocated space arises from your tenancy agreement and is not conditional on accepting the terms of any third-party signage, including that of VCS. As such, no separate contract with VCS can be formed or enforced in relation to your use of that space.

So, your AST grants you the right to park in your allocated space. It does not require you to display a permit or agree to any third-party terms. VCS cannot impose additional requirements on you or override your tenancy rights using signs or photos. If they issue a Parking Charge Notice, you can challenge it on the basis that no contract was formed, because you already have parking rights under a separate, superior contract.

Is there a management company that handles the day to day running of the buildings? If so, have you asked them to get the PCN cancelled?

For now, appeal with the following:

Quote
Subject: Formal Appeal against PCN Ref [INSERT PCN REF] – VRM: [INSERT VRM]
To: Vehicle Control Services Ltd


I am the registered keeper of the vehicle referenced above and I write to formally challenge the Parking Charge Notice issued at Signal Court Residential Car Park, Chester.

The alleged contravention is stated as: "Parked without displaying a valid ticket/permit."

1. No Breach of Terms – Pre-Existing Right to Park

I am a lawful tenant at Signal Court and have an Assured Shorthold Tenancy Agreement (AST) that grants me exclusive use of an allocated parking space. The agreement includes the right to park in that space but does not require the display of any permit or acceptance of any third-party terms. Therefore, your signage cannot override the rights granted to me under my tenancy.

Any previous display of a permit was done entirely out of courtesy, not because of any requirement to do so under the terms of my tenancy agreement.

This position is supported by Saeed v Plustrade Ltd [2001] EWCA Civ 2011 and Jopson v Homeguard [2016].

2. No Contract Was Formed with VCS

Even if a permit was not clearly visible, which is denied, your own photographs do not show that a permit was absent. Furthermore, no contract was formed between the driver and your company. The driver did not accept your terms, nor was any consideration given. The car was parked under existing rights granted by a tenancy agreement.

You have also failed to show that the vehicle was parked for longer than the minimum consideration period, during which the driver is entitled to review the terms. Without this, no contract could have been formed in any event.

3. Non-Compliance with PoFA 2012 – No Keeper Liability

Your Notice to Keeper fails to comply with Schedule 4, Paragraph 9(2)(a) of the Protection of Freedoms Act 2012, as it does not specify a “period of parking.” A single timestamp is insufficient. As a result, no keeper liability can arise, and I am under no obligation to identify the driver.

Conclusion

There was no breach of contract, no legal basis for your charge, and no consent to your terms. As the registered keeper and lawful occupier, I require that you cancel this PCN immediately.

If you reject this appeal, I require:

1. A full explanation and the evidence you rely on;
2. A copy of your contract with the landowner showing your legal standing.

I am fully familiar with your modus operandi. You may choose to be as vexatious as you like with your predictable rejection and empty debt collection threats, but we both know how this plays out. You will eventually attempt to litigate, as is your standard business model. Be assured: if you are foolish enough to push this far, you will be met with a full and detailed defence exposing the illegitimacy of this charge, the absence of any contractual authority, and your failure to comply with statutory requirements. You have no hope of success in court, and I will pursue a costs order under CPR 27.14(2)(g) for unreasonable conduct.
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b789

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Re: PCN Chester Private Car Park
« Reply #5 on: May 03, 2025, 06:34:27 pm »
You should also make a complaint to the DVLA. Here’s how to make a DVLA complaint:

• Go to: https://contact.dvla.gov.uk/complaints
• Select: “Making a complaint or compliment about the Vehicles service you have received”
• Enter your personal details, contact details, and vehicle details
• Use the text box to summarise your complaint or insert a covering note
• You will then be able to upload a file (up to 19.5 MB) — this can be your full complaint or supporting evidence
That’s it.

The DVLA is required to record, investigate and respond to every complaint about a private parking company. If everyone who encounters a breach took the time to submit a complaint, we might finally see the DVLA take meaningful action—whether that means curtailing or removing KADOE access altogether.

For the text part of the complaint the webform could use the following:

Quote
I am submitting a formal complaint against Vehicle Control Services Ltd (VCS), an IPC AOS member with DVLA KADOE access, for unlawfully obtaining and misusing my personal data in breach of the Private Parking Single Code of Practice (PPSCoP) and the DVLA’s KADOE contract.

VCS had no reasonable cause to request my data. The vehicle was parked in a residential space over which I hold enforceable rights under a tenancy agreement. No contravention occurred, and VCS had no legal or factual basis to pursue a parking charge or to claim a breach of any displayed terms. Their request for my keeper data was therefore unlawful from the outset.

Even if that were not the case, their subsequent use of the data also breached the PPSCoP. The DVLA, as Data Controller, is responsible for ensuring that all access and use of data complies with the Data Protection Act 2018 and UK GDPR. I request that this misuse is investigated and that appropriate enforcement action is taken.

I have attached a supporting statement and request confirmation of receipt and a complaint reference number.

Then you could upload the following as a PDF file for the formal complaint itself:

Quote
SUPPORTING STATEMENT

Complaint to DVLA – Breach of KADOE Contract and PPSCoP

Operator name: Vehicle Control Services Ltd (VCS)
Date of PCN issue: 16/04/2025
Vehicle registration: [INSERT VRM]

I am submitting this complaint to report the unlawful access and misuse of my personal data by Vehicle Control Services Ltd (VCS), who obtained my keeper details from the DVLA under the KADOE (Keeper At Date Of Event) contract.

VCS had no reasonable cause to request my data in the first place. I am the lawful tenant of the property where the alleged contravention took place. My Assured Shorthold Tenancy Agreement (AST) includes the right to use an allocated parking space. That agreement does not require the display of any permit, nor does it incorporate any third-party signage or parking scheme.

VCS issued a Parking Charge Notice based solely on the alleged non-display of a permit, despite the fact that:

• I have a pre-existing legal right to park in that space;
• The AST does not impose a permit requirement;
• VCS has no contractual authority over that space;
• Their own photographic evidence does not show any breach;
• They have provided no evidence that the vehicle remained for longer than the minimum consideration period required under the PPSCoP, and so no contract could have been formed.

These facts mean that VCS had no lawful basis to claim a breach of terms or to pursue a parking charge — and therefore no lawful basis to access my keeper data from the DVLA.

In addition, their subsequent use of my data — to pursue a charge they were not entitled to issue — constitutes a misuse of personal data and a breach of the Private Parking Single Code of Practice (PPSCoP). Their Notice to Keeper purports to rely on the Protection of Freedoms Act 2012 (PoFA), but fails to comply with Paragraph 9(2)(a), as it does not specify a “period of parking.” A single timestamp is insufficient and renders the notice invalid for the purpose of establishing keeper liability.

The DVLA's KADOE contract makes clear that data may only be used to pursue unpaid charges in full compliance with the Code of Practice. Once that condition is broken — either at the point of access or through later misuse — the processing of that data becomes unlawful.

I therefore request that the DVLA investigates this matter and takes appropriate enforcement action against VCS under the KADOE contract. This may include:

• Confirming that a breach has occurred
• Taking enforcement action against the operator
•Suspending or terminating their KADOE access if warranted

I have attached relevant supporting material with this statement. Please confirm receipt and provide a reference for this complaint. I am also happy to provide further information if required.

Name: [INSERT YOUR NAME]
Date: [INSERT DATE]
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3Sh3roo

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Re: PCN Chester Private Car Park
« Reply #6 on: May 03, 2025, 08:14:15 pm »
Thanks so much for the detailed response. I also contacted the landlord who advised that they should post a pic of the car windscreen showing that there is no permit and asked to see the PCN, which I have sent.

3Sh3roo

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Re: PCN Chester Private Car Park
« Reply #7 on: May 03, 2025, 10:38:14 pm »
Darn, just checked the pics online, it seems they have pics of the windscreen and the permit cannot be seen. I am assured by the driver that is is there and the angle they took the pics from doesn't show it! Should I amend the appeal about the part stating photographs not showing the permit was absent?


b789

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Re: PCN Chester Private Car Park
« Reply #8 on: May 04, 2025, 11:14:00 am »
No, just leave it as it is. There is no obligation to show a permit to park in the tenants assigned parking space.

If I put up a sign that says you must wear a blue hat on Wednesdays and if you don't, you will owe me £50, do you think I could enforce it in any way?

The PCN is nothing but a speculative invoice for an alleged breach of contract by the driver. Why on earth would anyone just pay an invoice because someone just sent one to them out of the blue?
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

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3Sh3roo

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Re: PCN Chester Private Car Park
« Reply #9 on: May 04, 2025, 03:03:58 pm »
Thanks for this, the landlord has advised they will speak to the management company on Tuesday, let's see if they see sense before I send my appeal.

I did point out to the landlord that the AST trumps whatever VCS are trying to impose, I'm getting the feeling they're feeling exposed as their AST does not mention anything about permits, private parking schemes etc...

b789

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Re: PCN Chester Private Car Park
« Reply #10 on: May 04, 2025, 03:43:58 pm »
You could ask your landlord what does his head lease say about parking.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

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3Sh3roo

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Re: PCN Chester Private Car Park
« Reply #11 on: May 04, 2025, 04:03:12 pm »
I'm not sure he'll share that, especially if the head lease mentions parking permits etc and his AST with his tenants does not, will that have an impact on us?

b789

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Re: PCN Chester Private Car Park
« Reply #12 on: May 04, 2025, 04:31:17 pm »
Yes, it can have an impact, but only in specific circumstances, and usually not to the tenant's detriment unless the tenancy agreement explicitly incorporates those superior lease terms.

Tenancy agreement governs the tenant–landlord relationship. If the AST makes no mention of parking permits, signage, or compliance with estate rules, the tenant is not bound by such external terms unless they are expressly incorporated into the AST.

Superior lease obligations can “flow down” only if incorporated. The landlord may be bound by the head lease to enforce parking control measures (e.g. requiring tenants to display permits). However, unless the AST explicitly states that the tenant is also bound by the terms of the superior lease (or unless a copy of the superior lease is provided and referenced), the tenant cannot be presumed to be bound.

See Saeed v Plustrade Ltd [2001]: where the landlord had covenanted not to obstruct a tenant’s right of access and could not override that by later action (or by imposing third-party restrictions).

Clause 1.3 of your AST is important:

"If we have given you a copy of a superior lease... you agree that you will also be bound by these promises..."

So unless you were given a copy of the superior lease and agreed to be bound, it has no effect on you, the tenant.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

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3Sh3roo

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Re: PCN Chester Private Car Park
« Reply #13 on: May 04, 2025, 04:40:43 pm »
Thanks for the detail, we were only asked to sign the AST that has been shared, there was nothing else so we're all good should this need to be taken further.

3Sh3roo

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Re: PCN Chester Private Car Park
« Reply #14 on: May 13, 2025, 02:32:01 pm »
I got the following response from VCS after appealing on their website as advised, can you please advise how to respond? [ Guests cannot view attachments ]

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