Hi All,
I am really hoping someone can help as I am panicking a bit now!!
I have received in total 7 PCN's from Horizon parking all of which have been appealed through POPLA except the one I missed due to having so many.
So far POPLA have stated 4 have been unsuccessful and I am awaiting a decision on the remaining.
When I first started using this car park my wife phoned Horizon parking and was told I could pay after I had left using the website
https://www.horizonspaces.co.uk/. The man on the phone was very helpful and even told her what postcode to put in. When she put in the post code of my hotel WD6 1US Premier Inn Borehamwood, the only hotel options that appear for a hotel guest are Travelodge Guest. So that is what she paid for as I was a hotel guest. I paid for a Horizon carpark in good faith. The fact that their website is misleading and wrong is not my fault. I have several parking charges from them and the reasons are the same for all.
I paid, and can prove that I paid for the full duration of every stay. Horizon have my money but because their website has an error I paid for the wrong carpark which is actually 0.2 miles away.
I now also have 2 letters from DEBT RECOVERY PLUS.
I would be really grateful of some advice or any examples of letter I could send. Should I take them to small claims court???
https://ibb.co/gX81qKZhttps://ibb.co/mVZshZYZhttps://ibb.co/fY0PWsqzhttps://ibb.co/mVZshZYZ
