Hello,
I thought that reply was the last, but yesterday I got this email from the firm:
"Thank you for contacting us, please find our response below:
We will not be reiterating the same points raised.
As previously stated, your appeal was rejected by our Client.
As such this charge remains due and owing.
Should you wish to dispute this further, we strongly suggest you seek your own independent legal advice.
Should you have any further queries please contact us on 0113 487 0430 or by clicking reply at the bottom.
Alternatively, you can contact us via our Live Chat at
which is open from Monday to Friday 8am - 5pm and Saturday 9am - 2:45pm.
If you would like to view the full contact history or submit a new query, please log into our Customer Portal..
Yours sincerely,
BW Legal"
What should I do next?
Thank you so much in advance!!
