Author Topic: PCM PCN charge notice: Parked without Clearly displaying a Valid PCM permit. (Langley Square, Dartford)  (Read 1862 times)

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I moved into my new flat on the 5th of April and upon moving into this new flat, I was allocated a parking space, but wasn’t given a permit by the landlord as they had requested the permit from PCM. I requested for the parking permit from the Renting Agency who I pay the rent to on behalf of the Landlord. The driver had parked in the designated area as this parking space came with the flat and it was included in the rent.
A PCN was issued on the 11th of April to the driver of the vehicle as it was parked with no permit displayed.
I appealed this PCN on the 24th of April. However, I didn’t get a response back.
On the 28th of April, another PCN was placed on the Vehicle again.


At the time the PCN was issued, my landlord, my letting agent and myself were in the process of obtaining a valid parking permit for the location.

The application for the permit had already been submitted, but due to administrative delays beyond my control, the permit had not yet been issued or displayed.


On 1 April 2025, the landlord emailed requesting for a parking permit to be issued. On 14 April 2025, the landlord chased and proof of payment was attached to the same. On 2 May 2025, the landlord sent a chaser requesting for the parking permit to be issued. A further chaser was sent on 6 May 2025 and 7 May 2025. The landlord sent PCM an email on 27 May 2025 stating that the permit had not been received nor a response. On 16 June 2025, PCM responded requesting the address which the landlord provided. It was then confirmed by PCM that they would send the permit and issued the second temporary parking permit which was valid until 2 July 2025.

Unfortunately I did not receive any letter to the appeal to my new address as this was sent to my old address.
Just to note, I had already updated DVLA with my new address but letters were still sent to my old address.
I was able to get this letter as my former landlord had contacted me that i had letters coming to my old address.

Upon receiving the letter I noticed they had already passed this on to Trace debt recovery. I called PCM to let them know I had already moved from old address hence why I couldn’t see the appeal reply. They said they couldn’t do anything that I should speak to Trace debt recovery to cancel it. I called Trace but they also said the same thing which was quite frustrating.

Whilst this was happening, they kept giving me more PCN charges which has now amounted to over 6 different PCN with 2 of the PCNs being escalated to debt recovery for missing the deadline to appeal- which wasn’t my fault as they sent it to my old address.

I have appealed all PCN but they have only replied back to 2 of them, rejecting the appeal.

I have attached all letters to this include the rejected appeal.
It seems they are not backing down and want me to pay over £600 in PCN charges.
« Last Edit: August 05, 2025, 05:48:31 pm by Joe_411 »

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« Last Edit: August 05, 2025, 05:19:41 pm by Joe_411 »


Do you have a lease or similar and what does it say (or not say) about your allocated parking space. If it doesn’t require you to have and display a ‘permit’ then PCM can get knotted.
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https://imgur.com/a/HSQ4xNz

Attached is the images relating to the PCN charge notice from PCM.

Read https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/ which tells you how to post multiple images.
Do you have a lease or similar and what does it say (or not say) about your allocated parking space. If it doesn’t require you to have and display a ‘permit’ then PCM can get knotted.


I have reviewed the tenancy agreement and it doesn’t state anything about parking with a permit.

Please answer the question above about your lease/tenancy agreement. Tell us exactly what it says about parking, not just about permits.. What it doesn't say about parking is equally important.

Before we even bother to look at the PCNs, we need to establish whether PCM have authority to issue PCNs and whether their contract with the landlord/managing agent has supremacy over your lease.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Please see attached image. It just says we entitled to use the parking space as we already pay rent for it.
It doesn’t state that you have to display a permit on the Tenancy agreement. 

Is that the ONLY mention of "parking" in your tenancy agreement?
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Based on the limited information you have provided, if the parking space is part of the demised premises and rent is paid for it, then you, as the tenant, have a contractual right to use it. That right cannot be unilaterally restricted by a third party unless the tenancy agreement explicitly allows it.

If the AST contains no clause requiring a permit, then: you are not contractually obligated to display one. Any charge for failing to do so is unenforceable, especially if issued by a private operator relying solely on signage.

Landlords or managing agents often assume that signage alone creates enforceable obligations. It doesn’t—not against tenants with superior contractual rights, unless the AST includes a clause like:

The Tenant agrees to comply with any parking regulations or signage displayed on the Property, including the display of permits as required.

...then the signage is not binding.

If PCM is issuing Parking Charge Notices (PCNs) based on signage alone, and the you have:

• A designated space,
• No permit obligation in the AST,
• And no clause submitting to third-party terms,

...then the operator may be trespassing or acting ultra vires (beyond their authority).

As you are going to be challenging enforcement with either the landlord or the management company, you should demand the contractual basis for the permit requirement. Cite the AST definition of “The Premises” and the absence of any clause binding the tenant to third-party terms. Invoke primacy of contract... the tenancy agreement overrides signage unless the tenant agreed to be bound by it.

The only way you would be bound to comply with the third party signs is if there was a clause similar to this in your AST:

The Tenant agrees to comply with any parking regulations or signage displayed on the Property, including the display of permits as required.

If the AST contained wording like this, then:

• You, as the Tenant, would be contractually obligated to follow signage rules.
• A failure to display a permit could be construed as a breach of tenancy.
• A third-party parking operator could argue they’re enforcing terms you agreed to.

However, if no such clause exists, then the signage is not binding on you. Your rights are governed by the AST—not by signs erected by a third party after the fact.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Is that the ONLY mention of "parking" in your tenancy agreement?
Please see attached image. It just says we entitled to use the parking space as we already pay rent for it.
It doesn’t state that you have to display a permit on the Tenancy agreement. 


Yes that’s the only mention of parking in the Tenancy agreement

Is that the ONLY mention of "parking" in your tenancy agreement?

Thanks for this.

What should be next steps as we have sent and appeal to them and they rejected it.
Do I take it to IAS to appeal stating it wasn’t stipulated in my Tenancy agreement to display  parking.
However, there are signs around the car park- not sure how I would about arguing this.

Your tenancy agreement trumps the other stuff - if you have the right to park then no number of signs to the contrary make any difference to your legal standing.
The IAS is far from independent and will rule against you, but it will cost PCM in the process, so it’s worth doing if just for that. Its decision is in no way binding on you and a court would find in your favour, however it’s most likely that PCM and their lawyers will discontinue before having to pay the court fee.

Wait a while for other comments and input here I suggest.

Send the following to either the managing agent or the landlord:

Quote
Subject: Unlawful Parking Enforcement, Trespass & Vicarious Liability

Dear [Managing Agent/Landlord's Name],

I write regarding the continued harassment and unlawful conduct of PCM UK Ltd, who have issued multiple speculative invoices (PCNs) against my vehicle parked in the space allocated with my tenancy at [Property Address].

The facts are not in dispute:

• I moved into the property on 5 April 2025. The parking space forms part of the demised premises and is included in the rent.
• No permit was provided upon move-in. The landlord initiated the permit application on 1 April, with multiple chasers sent through May and June. PCM responded only on 16 June, issuing a temporary permit valid until 2 July.
• During this administrative failure—entirely outside my control—six PCNs were issued, two escalated to Trace Debt Recovery.
• Appeals were submitted for all PCNs. PCM responded to only two, both rejected.
• Crucially, PCM sent correspondence to my old address, despite DVLA records being updated. I only received the rejection due to my former landlord’s intervention. PCM and Trace have refused to correct this or pause enforcement.

Let me be clear: There is no clause in the tenancy agreement requiring the display of a permit, nor any obligation to submit to the terms of signage erected by a third-party, unregulated private parking firm. Any application for a permit was made out of courtesy, not necessity.

Legal Position

Under Section 11 of the Landlord and Tenant Act 1985, I am entitled to quiet enjoyment of the property, including the parking space. The continued interference by PCM constitutes a breach of this statutory duty.

You are either the principal or have appointed PCM as your agent. In either case, you are responsible for authorising and enabling their conduct, and will be held liable for any unlawful interference with my tenancy rights. If you should attempt to claim this is “out of your control”, then I invite you to clarify who is the monkey, and who is the organ grinder in your contractual relationship with PCM?

Final Warning

I do not intend to engage further with PCM or any third-party contractor who lacks authority to issue PCNs against a vehicle lawfully parked in my demised space. Any litigation initiated by your agent will be robustly defended, and you will be held liable for any counterclaim, including damages for trespass, harassment, and unlawful interference with tenancy rights.

You are hereby put on notice that failure to act will result in:

• A regulatory complaint to the Property Ombudsman
• A claim for damages for breach of quiet enjoyment and harassment
• A costs application in any future proceedings
• A formal complaint to the ICO for unlawful data processing

I expect written confirmation within 7 days that you have instructed PCM to cancel all PCNs and cease enforcement. I have attached all relevant correspondence, including rejected appeals and evidence of PCM’s delay.

Yours sincerely,

[Your Full Name]

[Your Address]
[Tenancy Reference if applicable]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Hi I am back again. I sent the below statements to PCM, including the building management. After waiting for weeks, PCM have come back with the most annoying and ridiculous reply. See attachment. They didn’t even bother to address their error. Please what should be my next course of action as I have received another letter from a different organisation called Moorside Legal.