RE: Letter from Debt Recovery, Phoenix Avenue, Greenwich, SE10 0ER

IMO, while we're waiting for their response go to the location, see how a driver could approach from the nearest public road and see what entrance signs are displayed, see this: https://irp.cdn-website.com/262226a6/files/uploaded/Code_of_Practice_v8.pdf

Pages 20, 28-30.

Agreed - get lots of photos and perhaps also a video. If the signage is shoddy, then demonstrating this will certainly help.

Quote from: Iaali2 on August 09, 2023, 03:12:57 pm

I have since received the attached.

The third one of those letters is from June, did it turn up by post? If so, when? And is it addressed to the correct address?

If you have not received a response to the SAR, chase up immediately asking why they have failed to comply with their legal duty to respond. Also file a complaint with the Information Commissioner's Office - https://ico.org.uk/make-a-complaint/

At least you now have some more details of the event. Getting some photos of the signage at the site would be wise.

Have just received a response regarding the SAR

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Send across documentation to verify your identity to them.

Hi,

Thank you for the support, I have finally received the response from the Private Parking Company.  I can 100% confirm that it was not my vehicle, it seems like someone has cloned my number plate.

images coming

Please see the images

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And this is the images of the car they sent me

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If that is not your car then you should report this to the police urgently. They may ask you to provide photos - it seems clear from the ones you've uploaded that this is two different cars.

You should get a Crime Reference Number (or some form of reference from the police) - you could then write to the parking company explaining this.

Thank You.  I have now just completed an online form to report a crime to the police.  Can't believe that has happened to me. There are some real nasty people out there !!