Received the below PCN from Parkingeye for using the Pure Gym in Byfleet on 11th January 2026.
The driver has been using the PureGym in this retail park for over 2 years, always parking in the same place, and this is the first time they've received a PCN. It was on a Sunday morning and they regularly attend at this sort of time. They have never needed to validate the registration plate in the gym as parking has always been free, as per the gym staff's instructions.
The PureGym app shows their gym activity history, and concurs that they were in the gym between the times shown on the PCN.
The alleged contravention is that they overstayed the carpark's max time limit of 0 hours and 0 minutes, which presumably is because it's an 'out of hours' time on a weekend morning?
Photos of the carpark signage will be provided this weekend on Sunday upon the next visit.
Many thanks for any help / advice in advance.

