Author Topic: Parkingeye (DCB) Money claim for PCN- Peterborough  (Read 56 times)

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Dino74

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Parkingeye (DCB) Money claim for PCN- Peterborough
« on: April 15, 2025, 11:40:03 am »
In March 2022 the driver parked at a Parkingeye car park and paid for parking, the driver was issued a ticket from the machine onsite - which didn't have ink In as the ticket is not clear however when looking at it in certain lights you can see an light imprint of my car reg and the date, no other details.

The original PCN was sent to the drivers old address and it wasn't until July 2022 the driver had been given post from old address and the driver emailed parking eye on 25th July 2022 to give them the new address and said that they dispute the claim as they paid for the car park on the evening. the driver paid the amount that was displayed on the app on the ticket machine that night.

They responded via email in Aug 2022 with an auto response which said they note the reply to their letter before claim and they have reviewed the correspondence and their position is that the parking charge remains due.

the driver then responded via email on 31st August 2022 to say that they were informed by the machine an amount which was paid for exchange of parking, they paid this amount and received a ticket. They asked them to confirm the amount that was paid and what amount was owed. They said if they let know the difference in the amount they would pay this.

The driver then received a letter from DCBL 14th Nov 2022 to which an email reply was sent to say that they acknowledge the letter and no payment would be made as they dispute the parking charge.

Then received nothing until 7th October 2024 when another letter came from DCBL. They responded to this letter via email and said they had not heard back from them since August 2022 and they acknowledge the letter and referred them to the last correspondence.

Another letter from DCBL dated 6th Dec 2024 and again the driver replied on 18th Dec via email with an acknowledgement and asked them to refer to the last correspondence.

On the 2nd April 2025 the driver have been sent a Money claim form from Parking eye through DCB Legal for the CNBS. they have today (15th April) submitted an AOS saying they intend to defend all of this claim.

They now need to submit a defence... which is where we would ask for help please..... They have been doing a lot of research online and come across the templates of a draft order and two transcripts along with a template however a concern is that as it is a generic template it doesn't get some points across which are:
the driver did pay for the parking session, that they have supporting evidence, that there has been unreasonable delay in pursuing the matter, and that any loss suffered by the parking operator would, in any case, be nil or negligible.

Please could anyone give any advice as to what to send as the defense? Thank you!
« Last Edit: April 15, 2025, 01:33:36 pm by Dino74 »

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jfollows

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Re: Parkingeye (DCB) Money claim for PCN- Peterborough
« Reply #1 on: April 15, 2025, 12:42:41 pm »
You really need to post up some of what you’re talking about, see https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/

Dino74

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Re: Parkingeye (DCB) Money claim for PCN- Peterborough
« Reply #2 on: April 15, 2025, 12:51:30 pm »
I did read this and the only thing I can see I haven't done is attach a picture of the notice I received? I will attach it here.

b789

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Re: Parkingeye (DCB) Money claim for PCN- Peterborough
« Reply #3 on: April 15, 2025, 02:39:59 pm »
You could have provided the content of any appeals and response you received also, photo of the permit. If the permit has faintly visible detail, it can be enhanced photographically to reveal what is on there.

You have not told us what the actually allegation on the Notice to Keeper (NtK) you received was about. It will tell you on the back. Better still, show us the NtK, both sides. In fact, you can provide suitably redacted copies of the whole correspondence by hosting it on DropBox or Google Drive.

As for the claim, when ParkingEye don't think that have much chance, they farm it out to the incompetents at DCB Legal. What this means is that if the claim is not struck out for failing to comply with CPR 16.4(1)(a), it will be discontinued anyway.

With an issue date of 2nd April, you had until 4pm on Tuesday 22nd April to submit your defence. However, having submitted an Acknowledgement of Service (AoS) before then, you now have until 4pm on Tuesday 6th May to submit your defence.

Here is the defence and link to the draft order and relevant transcripts that go with it. You only need to edit your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order.

When you're ready you send all the documents as a single PDF attachment (in the order of 'defence', 'draft order' and then the 2 'transcripts') in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of ParkingEye Ltd v [your full name] Claim no.: [claim number]."

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

ParkingEye Ltd

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4(1)(a).

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant cites the cases of CEL v Chan 2023 [E7GM9W44] and CPMS v Akande 2024 [K0DP5J30], which are persuasive appellate decisions. In these cases, claims were struck out due to identical failures to comply with CPR 16.4(1)(a). Transcripts of these decisions are attached to this Defence.

5. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4.(1)(a). The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Failed to explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

6. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4(1)(a).

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence

CEL v Chan Transcript

CPMS v Akande Transcript

If you want an editable MS Word file with everything in a single document which you can then save/export as a single PDF file when ready to send, use this:

MS Word .docx file for defence [CPR 16.4(1)(a)]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Dino74

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Re: Parkingeye (DCB) Money claim for PCN- Peterborough
« Reply #4 on: April 15, 2025, 04:05:03 pm »
Thanks very much for the response. I assume that he NTK is the first letter I got from them? I have attached this along with the back page and also the ticket i got from the machine, you cant see info on back without certian ligt and still i can not make out the info - I have attached pictures that show what sort of shine you can see on the ticket.

Would this defense need to be altered at all?

b789

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Re: Parkingeye (DCB) Money claim for PCN- Peterborough
« Reply #5 on: April 15, 2025, 04:32:50 pm »
You have shown the reminder. It is the initial NtK that we would need to see but I note from the reminder you've shown us that the vehicle left the car park at 22:18. From what I can see in the second image of the permit, the time 22:14 can be made out. Was this a pay on exit car park?
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Dino74

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Re: Parkingeye (DCB) Money claim for PCN- Peterborough
« Reply #6 on: April 15, 2025, 09:45:11 pm »
Yes pay on exit I believe

b789

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Re: Parkingeye (DCB) Money claim for PCN- Peterborough
« Reply #7 on: April 16, 2025, 11:26:15 am »
You still have not shown the original NtK, but that can wait. Keep your evidence, and try and get another photo of the permit to see if you can get more detail, even if only very slightly (as it can be enhanced), to show that your permit was indeed purchased.

For now, all you can do is go through the process. If the claim is not struck out or discontinued before any deadlines are reached, you will be able to use all your evidence when you see their Witness Statement (WS) should this ever get that far int the process.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain