3. Parking Ticket at the Manor Hospital Oxford by Euro Car Parks
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Parking Ticket at the Manor Hospital Oxford by Euro Car Parks
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Hi,

Location: Manor Hospital Oxford parking
Company: Euro Car Parks

I was issued a PC Notice for using the car park on 22nd July due to a visit to the hospital.

Notice issued on 28th July.

Appealed on 6th Aug by providing the appointment letter with a doctor at the hospital and stated that the number plate was entered on the tablet in the hospital, It must be an issue with the number entering device and should be checked.
Considering this was a legitimate reason for using the parking, the penalty should be dismissed.

Considering the behaviour of these companies, I won't be surprised if they come back and insist that I pay the fine.
I believe the next step will be that I will need to appeal with POPLA, so I'm preparing in advance and have the advantage of time on my side, is there anything I can use should I need to appeal with POPLA?

Your guidance will be highly appreciated.

Thanks!

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Re: Parking Ticket at the Manor Hospital Oxford by Euro Car Parks
« Reply #1 on: »

So:

You've appealed...

so can we pl see what you submitted.

While your waiting for their reply, signs, Ts and Cs pl.
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Re: Parking Ticket at the Manor Hospital Oxford by Euro Car Parks
« Reply #2 on: »
As this is a hospital case, your first port of call should be the Patient Advice and Liaison Service (PALS) at the hospital in question. As a genuine patient who has sought to comply with the terms of parking and would seem to have fallen victim to a faulty machine (or perhaps a keying error), they will hopefully be able to intervene.
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Re: Parking Ticket at the Manor Hospital Oxford by Euro Car Parks
« Reply #3 on: »
Quote from: DWMB2 on August 09, 2023, 10:10:57 pm
As this is a hospital case, your first port of call should be the Patient Advice and Liaison Service (PALS)
Remind PALS of the guidance for NHS parking control and that genuine users should not be penalised and the purpose of charges should only be to deter abuse.



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There are motorists who have been scammed and those who are yet to be scammed!
Re: Parking Ticket at the Manor Hospital Oxford by Euro Car Parks
« Reply #4 on: »

Some background to help your thinking:

Out-patient or visitor;
By appointment or ad-hoc;
Visited before and used the system without issue?
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Re: Parking Ticket at the Manor Hospital Oxford by Euro Car Parks
« Reply #5 on: »
Hello,

Thanks for all the comments, I was in fact visiting another hospital late last week and they had similar parking arrangements, I asked them what happens in a situation when a legitimate patient receives a parking fine for any reason and they said, oh yes it is quite frequent and if you let us know then we will be able to cancel it.
Which was basically as the comment on this thread, PALS is the first option to explore, so then I called the relevant hospital's customer service team and they confirmed, if I send them an email with the details then they should be able to get it cancelled. I have taken that action and hope it will result in an outcome as expected.

Many thanks!
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