Parked in local car park on 18th March and sister paid for parking via ringgo app at the time using location on her phone to verify it was correct. She paid for parking in the "slug and lettuce car park" and received the PCN (see photo in link) to say that parking was not paid for.
I challenged this with the receipt and was informed we should have paid for "Birdcage" which has a different ringgo code. Then appealed to IAS stating that there was intention to pay but there are two areas on the ringgo app which clearly cover the same area (see screenshots in link) and this was again rejected.
Now have 5 days to respond and am unsure as to next best steps.
Signage on site (see photos in link) shows that the old ringgo code was covered up with a new one. And unfortunately I wasn't aware of the existence of this thread before submitting the appeal to the IAS so feel I may have made a misstep.
