Free Traffic Legal Advice

It would be wise to re-visit the site and get your own photos if you are able. Google Street View shows a couple of entrance signs:

• https://maps.app.goo.gl/sDKApi6nDkZNJwQe8
• https://maps.app.goo.gl/a6T8jYm8HaBWfxKCA

It also shows what appear to be a number of contractual terms and conditions signs (https://maps.app.goo.gl/K5JPngnRcxuPopwt9) - the contents of which it would be useful to see to support with your appeal. The signage we can see suggests that payment was required at the time when you were there, so it would be particularly useful to see if the more detailed signage indicates any exemptions for users of the leisure centre (and if not, whether there are any signs inside the centre that indicate otherwise).

You keep referring to "fines" and a "penalty". If you can find either of those words anywhere in all the correspondence, I will give you £100 for each occurrence.

You need to get it into your head that this is nothing to do with any fines, penalties or offences. It is a speculative invoice from an unregulated private parking company for an alleged breach of contract by the driver.

You actually have 33 days (not 28) from the date of the appeal rejection letter from PE to file your POPLA appeal. So, you have until 1st September to submit a POPLA appeal.

The 14 days you are referring to is PEs bribe discount period. Why are you even considering this? Maybe I should send you a speculative invoice for £100 and tell you that if you pay me £60 within 14 days I'll call it "quits".

If Saltburn Leisure Centre is the contractor of PE, then it may be worth reminding whoever is fobbing you off that they are jointly and severally liable for the actions of their agents and if they are happy that their patrons are invoiced for £100 by an unregulated private parking company  who have accessed your personal data, they should be weary about their own liability. Ask them who is the monkey and who is the organ-grinder in their contractual relationship with Parking Eye.

You keep referring to "fines" and a "penalty". If you can find either of those words anywhere in all the correspondence, I will give you £100 for each occurrence.

You need to get it into your head that this is nothing to do with any fines, penalties or offences. It is a speculative invoice from an unregulated private parking company for an alleged breach of contract by the driver.

You actually have 33 days (not 28) from the date of the appeal rejection letter from PE to file your POPLA appeal. So, you have until 1st September to submit a POPLA appeal.

The 14 days you are referring to is PEs bribe discount period. Why are you even considering this? Maybe I should send you a speculative invoice for £100 and tell you that if you pay me £60 within 14 days I'll call it "quits".

If Saltburn Leisure Centre is the contractor of PE, then it may be worth reminding whoever is fobbing you off that they are jointly and severally liable for the actions of their agents and if they are happy that their patrons are invoiced for £100 by an unregulated private parking company  who have accessed your personal data, they should be weary about their own liability. Ask them who is the monkey and who is the organ-grinder in their contractual relationship with Parking Eye.

Cheers for the reply.

I agree, I need to get out the mindset it's a fine/penalty, and instead it's an invoice. My bad.

I very much doubt I'll get an answer out of Saltburn Leisure Centre if I contact them again (for a 3rd time).

I will make a visit to the leisure centre this weekend to try and take photos of any other signage that may help my case and be in touch.

Again, thanks for all the advice/feedback so far.

There is some ambiguity in the terms in that, do members have to pay the tariff if they use the facilities between 8am and 11pm? The signs suggests that club patrons can only use the car park between 11pm and 8am. Only "visitors" (not "patrons") need to enter their VRM into the terminal but it is not clear whether that is in addition to paying the appropriate tariff if it is between 8am and 11pm or whether they are only "visiting" between 11pm and 8am.

Thanks again for the response.

At the moment, I've not replied to PE, nor have I been in touch with POPLA with an appeal.

What do you think is my next step? Starting an appeal with POPLA?

Sorry if it appears I'm being naïve. I've never had to go through this before, so it's all pretty new to me.

Thanks.

Hi. They’re in the thread, couple of comments up.

Yes, they rejected the initial appeal and have provided me with a POPLA code.

I've not yet appealed to POPLA using the code.

Is that my next step?

Is it just a case of providing POPLA with the same information and explanations that I included in my original appeal to PE?

Thanks

I assume you raised the points mentioned by b789? Can you show us what you submitted?