Free Traffic Legal Advice

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@ B789

I'm just confused with posting/navigating this site! Maybe it's my phone too.

But I will copy & paste from what you asked.

"However, please confirm that the copy of the PCN dated 27/11/2025 is actually addressed to you."

Yes it is addressed to me.

"Also, please confirm whether there were copies of a statement signed by or on behalf of the Enterprise to the effect that at the material time the vehicle was hired to you under a hire agreement, a copy of the hire agreement and a copy of a statement of liability signed by you under that hire agreement."

I signed an e-document of the hire contract with Enterprise on the first day of the hire (7th Nov). I then received an email of the signed contract on the same day from Enterprise, and it had a link to their terms & conditions and privacy policy. In the t & c's it states the hirer is liable to pay the owner any admin processing fee's related to the payment of any fines or offences. Here are two screenshots from it.

https://ibb.co/Z6RJv1Gv

https://ibb.co/9mTzQ29z

When I received the PCN direct from Parking Eye (dated 27th Nov) I did not receive any additional documents relating to the hire. No hire agreement or statement of liability.

Enterprise's letter dated 24th Nov stated they would attempt to charge my card with a £35 admin fee. As of 5th December they charged my card £35.

I had previously contacted the Enterprise fines team on the 25th Nov and they replied back same day stating they would refund the admin fee if the PCN was cancelled.

https://ibb.co/h1Jx4Qd4

Hello.

Thank you.

I will submit the appeal now.

I shall update when I receive the reply.

Thank you again :-)

Appeal submitted.

https://ibb.co/Q7Y0jwLT

https://ibb.co/jPW4g5pX

https://ibb.co/jcL2B7x