Author Topic: Parking and Property Management Ltd - 7 PCNs issued - BWlegal  (Read 463 times)

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Hi, I live in an apartment building in England. I parked my car in my allocated space in the tenancy agreement as usual, but I forgot to display the parking permit at that time.


The next day I travelled away for 3 weeks, and when I got back home, I found the car parking company issued me 7 PCNs due to failure to display a parking permit. 

Company Name : Parking and Property Management Ltd 

Website : https://www.parkingandpropertymanagement.co.uk/

also here  People in google review facing same issue with them



Note: My rental agreement does not contain any provisions regarding the parking enforcement company or a requirement to display a permit. This parking company was recently instituted by the landlord, and at the time I signed the rental agreement, no such company was in place. 

When the PCNs are issued, there are signs indicating the need for a permit, which has also been communicated via emails previously. However, the rental agreement has not been updated to reflect these new regulations. The information has solely been relayed through emails from the property management company.


BWlegal last letter is attached
there signage attached

Last update: They instructed the debt collector ( Bwlegal) to chase me.. And if i didn't respond and pay they will take me the court?

What is my position in this case? Any advice to stop them ? Next step? Is the tenancy agreement supposed to overrule any signage or emails?

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Re: Parking and Property Management Ltd - 7 PCNs issued - BWlegal
« Reply #1 on: »
Yes, your tenancy agreement will have supremacy of contract over any third party. However, it will depend on the wording in your lease. What EXACTLY does your tenancy agreement actually say about parking. Please don't paraphrase it. Show us the exact wording. Equally important is what your lease doesn't say about parking, as you have already pointed out, there was never mention of a requirement to display a permit or a requirement to agree to contractual signs erected by a third part unregulated private parking company.

You say that the landlord contracted PPM. Did the landlord themselves contract them or did the management company? If this is a material change to your lease, did the landlord or their agent, the management company comply with the Landlord and Tenant Act 1987, specifically section 37.5 (a) or (b)?

This is not a simple "vote" or poll. It is a judicial process that takes place at a tribunal. Simply sending emails out certainly does not allow any material change to your contractual rights.

So, the wording of your Tenancy Agreement about parking please...
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Parking and Property Management Ltd - 7 PCNs issued - BWlegal
« Reply #2 on: »
Yes, your tenancy agreement will have supremacy of contract over any third party. However, it will depend on the wording in your lease. What EXACTLY does your tenancy agreement actually say about parking. Please don't paraphrase it. Show us the exact wording. Equally important is what your lease doesn't say about parking, as you have already pointed out, there was never mention of a requirement to display a permit or a requirement to agree to contractual signs erected by a third part unregulated private parking company.

You say that the landlord contracted PPM. Did the landlord themselves contract them or did the management company? If this is a material change to your lease, did the landlord or their agent, the management company comply with the Landlord and Tenant Act 1987, specifically section 37.5 (a) or (b)?

This is not a simple "vote" or poll. It is a judicial process that takes place at a tribunal. Simply sending emails out certainly does not allow any material change to your contractual rights.

So, the wording of your Tenancy Agreement about parking please...
- The wording of your Tenancy Agreement about parking? The tenancy agreement only mentions parking in clause 13 (see attachment No.5 ), which states that spot no.3 is mine :
"The Property is let together with the special conditions (if any) listed in the First Schedule attached here to
THE FIRST SCHEDULE (N.B. Clauses in this section have been individually negotiated)
Special conditions: (attach a separate sheet if necessary)
X1 car parking space, no.3.."

- Who contracted PPM? Based on a recent conversation with the property management representative, I learned that they have engaged this company to assist with parking management. Therefore, it is probable that the property management has a contract with PPM. It’s important to highlight that my lease agreement is directly with the landlord and does not reference the property management in the contract.

- Did the landlord or their agent, the management company comply with the Landlord and Tenant Act 1987, specifically section 37.5 (a) or (b)? At the time I took residence in this property, there wasn't an active parking enforcement scheme, nor was there PPM company in effect. When the PPM was eventually introduced , I was not asked to provide my consent or modify any terms/clauses in the contract. Does this indicate that they did not adhere  to the legalisation ? I'm uncertain.

Are they perhaps depending on clause (12.4) concerning notification via email? However, clause (12.3) seems to pertain solely to the notice of termination of the tenancy.(see attachment clause 12 )  ? (12.4) "That notices and other documents given in connection with this tenancy may be served by email on the Tenant at the email address(es) supplied above. Where this clause applies, any such notice or document will be regarded as received by the Tenant at the
start of the next business day after it was first sent."

Please note that the agreement consists of only 5 pages, with pages 3, 4, and 5 attached for your reference to check if there is any  clause they are relying on with their claim. The remaining first pages contain general information and nothing related to parking or lease variation clauses.

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« Last Edit: March 29, 2025, 09:25:49 pm by Fabi2025 »

Re: Parking and Property Management Ltd - 7 PCNs issued - BWlegal
« Reply #3 on: »
Just to clarify... The First Schedule "attached". Where is that? Or, is the only reference to the First Schedule: "X1 car parking space, no. 3." that tiny bit before the signatures?

I'll let a few others have look but based on the tenancy agreement clauses you've provided and the circumstances you've described, here is my personal analysis regarding the enforceability of the PCNs issued by Parking and Property Management Ltd (PPM):

1. The Grant of the Parking Space

Clause 13 of your tenancy agreement explicitly states:

"X1 car parking space, no.3."

This is a contractual right to park granted to you under the tenancy. No terms in the agreement indicate this right is conditional on displaying a permit, nor do they reference any parking enforcement company or management scheme.

This means your right to use parking space no.3 is granted by your landlord, not subject to third-party regulation or signage unless expressly stated in your agreement.

2. Role and Authority of the Management Company

The management company is not a party to your tenancy agreement, and there is no clause within the agreement granting them authority to impose or vary its terms. Your contractual right to park in space no.3 is granted directly by the landlord and is not expressed as being subject to any permit scheme or third-party enforcement.

Any attempt by the management company to introduce new obligations — such as requiring display of a permit or acceptance of parking enforcement terms — has no contractual effect unless agreed to in writing by both you and your landlord.

For clarity, while section 37(5) of the Landlord and Tenant Act 1987 provides a statutory mechanism for varying the terms of long leases (e.g. between freeholders and leaseholders), it does not apply to assured shorthold tenancies such as this one. In this context, general principles of contract law apply: the terms of the tenancy cannot be altered or added to unilaterally by a third party.

3. Email Notices – Clause 12.4

Clause 12.4 refers to notices and documents served by email:

"That notices and other documents given in connection with this tenancy may be served by email..."

However, this clause does not allow the creation or amendment of contractual obligations via email. It merely allows for communication of documents already connected to the tenancy. There is no clause enabling the landlord or managing agent to impose new terms via email, particularly not one that diminishes an existing right (i.e. exclusive use of your parking space).

4. No Clause Allowing Enforcement Scheme or Permit Requirement

There is no clause in the contract that:

• Requires display of a parking permit
• Grants the landlord or a third party the power to create or enforce additional terms (such as penalty charges)
• Indicates the parking space is subject to any external signage or third-party conditions

Your agreement is therefore silent on any permit scheme, meaning no enforceable contractual obligation exists on your part to comply with it, unless you separately agreed in writing.

5. The Nature of the PCNs – Trespass vs Contract

As PPM is issuing PCNs under a contract-based model, they must demonstrate that:

• A contract was formed via signage (i.e. by parking, you accepted the terms)
• You had no pre-existing right to park there
• You breached those contract terms

But since you already have a contractual licence to park in space no.3, you are not a third party visitor who can be bound by new signage terms. As established in Jopson v Homeguard [2016], signage cannot override rights granted under a tenancy.

6. Conclusion and Position Statement

Based on the tenancy agreement and statutory rights:

• You have a contractual right to park in space no.3
• The management company cannot override or alter that right without your written consent
• There is no requirement in your tenancy to display a permit
• PPM has no authority to issue PCNs against a tenant lawfully using their allocated space under a tenancy agreement

So, now that BW Legal have become involved, at this stage, you are not legally obliged to respond to them unless they serve a Letter of Claim (LoC), which is distinct from a generic debt recovery letter and must comply with the Pre-Action Protocol for Debt Claims.

However, responding pre-emptively to the party with actual control over the enforcement (the management company or your landlord) is tactically better at this stage.

Here is a suggested letter to the management company and you should also CC in your landlord:

Quote
FORMAL COMPLAINT – Unauthorised Interference with Tenancy and Unlawful Issuance of Parking Charge Notices

Dear Sirs,

I write to raise a formal complaint regarding the actions of your appointed parking contractor, Parking and Property Management Ltd (PPM), and the impact on my quiet enjoyment of the property.

I am the lawful tenant of [full property address], under a tenancy agreement dated [insert date], granted directly by the landlord, [Landlord’s Name]. That agreement confers exclusive use of car parking space no.3, as confirmed in the First Schedule. There is no clause within the agreement requiring display of a parking permit or compliance with third-party signage.

At the time of entering into the tenancy, no parking enforcement scheme was in operation, and PPM had not been appointed. I have not agreed to any variation of the tenancy, nor has any such variation been proposed to me. The introduction of PPM occurred unilaterally and without consultation or consent.

My vehicle was parked lawfully in my allocated space while I was temporarily away for three weeks. Upon returning, I discovered that seven (7) Parking Charge Notices (PCNs) had been issued to my vehicle by PPM, on the sole basis that no permit was displayed — despite the fact that I retain a contractual right to use the space without condition.

Unlawful and Unenforceable Charges

PPM’s actions are entirely without legal basis. The parking charge notices:

• Are unenforceable in contract law, as I already hold a superior contractual right to use the space;
• Constitute a trespass on my demised premises;
• Represent an unjustified interference with my quiet enjoyment, and potentially a derogation from grant.

The signs erected by PPM are irrelevant to me as a lawful occupier. A third-party enforcement contractor cannot override my tenancy rights by way of unilateral signage.

Management Company Responsibility and Landlord Notification

As the party that appointed PPM and authorised enforcement across the site, you are jointly and severally liable for the conduct and oversight of your agents. Introducing enforcement on a demised parking space without the tenant’s consent or any contractual variation has resulted in unnecessary stress and risk of unlawful action.

Please note that I have copied my landlord into this correspondence solely to keep them informed, as the tenancy agreement grants me exclusive use of space no.3. I trust they will support the position that any third-party interference with demised property is wholly inappropriate unless properly incorporated into the tenancy terms with the tenant’s agreement.

Required Action

I now require the following:

1. Immediate cancellation of all outstanding PCNs issued by PPM in relation to my parking space;
2. Confirmation that BW Legal has been instructed to cease recovery action and that the matter will not be escalated to legal proceedings;
3. Confirmation that you have instructed PPM to cease enforcement in respect of space no.3, and to ensure a permanent exemption, whether by whitelisting or other administrative action, is applied to prevent any future PCNs being issued against my vehicle.

Reservation of Rights

If you fail to take immediate steps to resolve this matter, I reserve all rights to:

• Bring a claim for harassment and breach of the covenant of quiet enjoyment;
• Raise complaints with relevant regulatory bodies;
• Rely on this letter in any court proceedings to demonstrate that enforcement was knowingly and unlawfully pursued.

I expect written confirmation within 7 days of the date of this letter.

Yours faithfully,

[Your Full Name]
Tenant of [Property Address]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Parking and Property Management Ltd - 7 PCNs issued - BWlegal
« Reply #4 on: »
Thanks for the detailed reply and appreciate your support b789

Just to clarify... The First Schedule "attached". Where is that? Or, is the only reference to the First Schedule: "X1 car parking space, no. 3." that tiny bit before the signatures?
Yes, it is the only reference to the First Schedule , the tiny bit before the signatures.

Last situation and property management position: 
I have reached out to the property management agent via a series of emails since receiving the PCNs, requesting that they communicate with the parking management company to have the PCNs cancelled. Additionally, I submitted a complaint a few weeks ago. My email and their final response to my complaint are included below. In conclusion, they have stated that they cannot cancel the PCNs and have advised me to resolve this matter directly with PPM by contacting them and proposing a goodwill settlement.

I haven't reached out to PPM at this point ( Only via their appeal procedures, which were rejected).  Would you recommend that I get in touch with PPM directly at this stage and also include both the property management and the landlord in CC? in the same time replaying BW legal with the same reply, so they can be aware they are going no with their attempts?

My complaint email to the property management was: 

Quote
Dear Property mangment team,

The parking company rejected my appeals. So, I am writing to formally raise a complaint regarding the unjustified 7 Parking Charge Notices (PCNs) issued to me by this parking management company operating within the development. As you are aware, I am a resident of this building, and I pay monthly for the allocated parking space according to my tenancy agreement.

I parked in my allocated space but did not display my parking permit because I was on holiday at that time. While I routinely ensure my permit is displayed. However, I have sought legal advice about this situation, and I have been informed that this private parking company has no legal grounds to demand payment for failing to display the permit.

For the following reasons/evidence:

  • My tenancy agreement with the landlord does not mention any requirement to display a permit or any clause/reference to a parking enforcement scheme within the development. And, especially, I'm a resident who parked in his allocated space No.3 of this development and who has a permit, which is clearly stated in the tenancy agreement.
  • As a matter of contract law, the terms of my tenancy agreement take precedence over any signage placed by the parking management company requiring a permit to display, which this company imposed later after I moved in. My tenancy agreement grants me the right to park without any restrictions, and it does not impose any condition to display a permit. A third-party parking company cannot unilaterally enforce such a restriction; it would require an amendment by the landlord that explicitly indicates the condition of displaying a permit.
To support this, I have attached in pdf an approved judgement from a court for a similar case about failing to display a permit from a resident, which was dismissed because there were no provisions for parking enforcement stipulated in the tenancy agreement. This precedent clearly demonstrates that the parking company’s claim lacks legal merit, though I am certain they are already aware of this and are merely attempting to unfairly extract money from me.

I understand the importance of displaying a permit, which, as I mentioned earlier, I routinely ensure is displayed on my car. I also wish to emphasise that the role of the parking company should be to deter non-residents from using the parking spaces within the development, rather than unfairly trying to penalise residents like myself who are entitled to use their allocated spaces. Their focus should be on maintaining order and protecting residents’ rights, not targeting us. 

To end this, I kindly request that you or the landlord intervene in this matter, and I believe you will be able to direct the parking management company to cancel all the PCNs issued to me based on the previously mentioned reasons. This situation is causing unnecessary distress and is not the standard of living I expected when choosing to reside in the Gateway development.

I trust that this matter will be resolved promptly and fairly.

Thanks .


Property management reply was: 

Quote
Hi ,
 
Thank you for your patience while we review this matter about the Parking Charge Notices (PCNs) you have received. We completely understand how frustrating this situation must be for you, and we appreciate you taking the time to share your concerns with us.
 
We want to reassure you that we have carefully reviewed your complaint, including the points raised about your tenancy agreement and the legal considerations involved. While your Assured Shorthold Tenancy (AST) agreement may not specifically mention parking enforcement or the requirement to display a permit, all residents and users of the parking facilities must follow the building’s parking policies. These policies, which have been communicated multiple times by our lettings team, are in place to ensure fairness and consistency for everyone in the development.
 
The parking enforcement company has been appointed to help manage parking fairly for all residents. Their authority to issue PCNs is based on the clearly displayed signage and established policies, which help to prevent unauthorised parking and ensure that all residents have access to their allocated spaces. We understand that you were on holiday at the time and that you typically display your permit, but unfortunately, the requirement to have a valid permit visible at all times is a key part of ensuring the system works effectively.
 
We genuinely appreciate your frustration, and while we would like to be able to assist further, the parking enforcement company operates independently, and we are not able to cancel the fines on your behalf. We would encourage you to contact them directly to see if they can offer a resolution or a possible payment arrangement.
 
This matter has been reviewed by our senior management team, and we understand that this may not be the outcome you were hoping for. However, it is important that we allow the parking enforcement company to carry out their role, as their presence ensures that parking remains fair and accessible for residents. If we were to intervene in individual cases, it could create difficulties in maintaining an orderly parking system for the development.
 
We are truly sorry for any stress this situation has caused, and we do hope that you are able to come to a reasonable agreement with the parking enforcement company.
 
If I’m able to assist with anything else, please don’t hesitate to contact me.

Re: Parking and Property Management Ltd - 7 PCNs issued - BWlegal
« Reply #5 on: »
As the management company obviously have no idea of their position with regards to the law, I suggest the following response to them and CC in your landlord:

Quote
Subject: Your Liability for Unlawful PCNs – Final Warning Before Action

Dear [Name],

Your response is not only evasive — it exposes a staggering ignorance of basic contract and property law.

You refer to the parking charge notices (PCNs) as “fines.” That alone is alarming. These are not fines, and your inability to distinguish between a private invoice and a statutory penalty demonstrates a complete lack of understanding of the legal framework your organisation is attempting to operate within.

Let me make this clear:

• I have exclusive contractual rights to space no. 3 under my tenancy.
• There is no clause requiring permit display or compliance with signage.
• I have never agreed to any variation.
• You are not a party to my tenancy and have no authority to impose conditions or authorise enforcement on demised premises.

Your suggestion that you are powerless because the contractor is “independent” is ridiculous. You appointed PPM. They act on your authority. You are jointly and severally liable for their unlawful actions — which include issuing speculative invoices to a lawful occupier with superior rights.

You are now formally on notice:

Should PPM or their bulk litigators (who are frequently incompetent and routinely challenged for procedural abuse) issue a baseless claim, I will not hesitate to file a Part 20 counterclaim for harassment, unlawful interference with tenancy, and misuse of personal data. You will be joined as a co-defendant, and I will seek a costs order for unreasonable conduct under CPR 27.14(2)(g), as well as damages.

You have 7 days to confirm in writing that:

1. All PCNs have been cancelled;
2. PPM has been ordered to cease enforcement against space no.3; and
3. No further action will be taken.
4. That you have instructed PPM to cease enforcement entirely in respect of space no. 3.

If you fail to do so, I will treat this as wilful misconduct and begin preparing my legal response accordingly. I strongly recommend you seek legal advice before attempting another condescending and legally incorrect fob-off.

Yours,

[Your Full Name]
Tenant of [Property Address]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain