Author Topic: OLD Unpaid Parking - Post POPLA Appeal - Notice of Debt Recovery - Nov 2020  (Read 1880 times)

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Hey Guys,

I received a Notice to Keeper back in Jan 2021 where the vehicle was parked for 'longer than the maximum period allowed'. I posted an appeal with POPLA but I can't remember the outcome it was so long ago and can no longer log into that particular appeal. I think it may have been rejected but advice given back on the old 'FightBack Forums' was to reject the charge due to:

  • 1) The Notice to Keeper (NTK) was delivered outside of the relevant period specified under sub-paragraph 9 (5) of the Protection of Freedoms Act 2012 (POFA)
  • 2) The required statement 9 2 (e)(i) inviting the keeper to pay the unpaid parking charges was not given.

The charge was passed to a debt recovery company (Debt Recovery Plus) and I sent a letter to them explaining why I wasn't going to pay and didn't hear anything back until recently when I got a Notice Of Debt Recovery' letter from 'Direct Collection Bailiffs Ltd'.

Could you give me your thoughts on resending the letter I originally sent Debt Recovery Plus or should draft something new?

Happy to post all the docs I still have but this is limited now.

Many thanks as always!

Tim

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You never, ever, ever contact a debt collection company. They are powerless to do anything. DRP and DCBL are useless time wasters. Ignore them.

We don’t need to know about them and you don’t need to worry about them. Use their letters as kindling or to line the bottom of a litter tray.

If/when you get a real Letter of Claim (LoC) come back and tell us. An LoC will give you 30 days to pay, not 14 as in the debt collector rubbish.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Awesome... thanks so much for the advice

Hey guys,

So I have now received a 'Letter of Claim' from a company dcb legal so coming back as suggested. Is there anything I should do?

Thanks!

Tim




Respond as follows:

Quote
DCB Legal
Direct House
Greenwood Drive
Manor Park
Runcorn
Cheshire
WA7 1UG

By email to: info@dcblegal.co.uk

[Date]

Dear Sirs,

Re: Letter of Claim dated 20th February 2025

I refer to your Letter of Claim.

I confirm that my address for service at this time is as follows, and I request that any outdated address be erased from your records to ensure compliance with data protection obligations:

[YOUR ADDRESS]

Please note that the alleged debt is disputed, and any court proceedings will be robustly defended.

I note that the sum claimed has been increased by an excessive and unjustifiable amount, which appears contrary to the principles established by the Government, who described such practices as “extorting money from motorists.” Please refrain from sending boilerplate responses or justifications regarding this issue.

Under the Pre-Action Protocol for Debt Claims, I require specific answers to the following questions:

1. Does the additional £70 represent what you describe as a “Debt Recovery” fee? If so, is this figure net of or inclusive of VAT? If inclusive, I trust you will explain why I, as the alleged debtor, am being asked to cover your client’s VAT liability.

2. Regarding the principal sum of the alleged Parking Charge Notice (PCN): Is this being claimed as damages for breach of contract, or will it be pleaded as consideration for a purported parking contract?

I would caution you against simply dismissing these questions with vague or boilerplate responses, as I am fully aware of the implications. By claiming that PCNs are exempt from VAT while simultaneously inflating the debt recovery element, your client – with your assistance – appears to be evading VAT obligations due to HMRC. Such mendacious conduct raises serious questions about the legality and ethics of your practices.

I strongly advise your client to cease and desist. Should this matter proceed to court, you can be assured that these issues will be brought to the court’s attention, alongside a robust defence and potentially a counterclaim for unreasonable conduct.

Yours faithfully,


[YOUR NAME]

Save as a PDF file and attach to an email addressed to info@dcblegal.co.uk and also CC in yourself.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Thanks @b789,

I'll send that on. One question though, should I not confirm why the debt is disputed? eg:

1) The Notice to Keeper (NTK) was delivered outside of the relevant period specified under sub-paragraph 9 (5) of the Protection of Freedoms Act 2012 (POFA)
2) The required statement 9 2 (e)(i) inviting the keeper to pay the unpaid parking charges was not given.

I can share all the docs that I've been able to find from the original communication if you want. 

Many thanks!


You can but it is not going to make any difference. They are going to respond with a boilerplate answer and still issue the claim. Their M.O. is well known and documented and your case will be no different.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Hi guys,

The debt collection company have come back to my email with the following:

Quote
We write in response to your correspondence received in our office dated 09/03/2025.

We now respond to the same as follows.

As payment was not made, either within 14 or 28 days of the Parking Charge being issued, the creditor was entitled to instruct debt resolution agents/Solicitors to pursue payment and is entitled to recover the costs of doing so.  It would have been made clear in the terms and conditions set out in the signs that additional enforcement costs may be incurred in the event of non-payment.
In accordance with the British Parking Association (BPA) Code of Practice, where the Parking Charge (PC) becomes overdue and before Court proceedings have commenced, a reasonable sum may be added for the debt recovery fees. The correct recovery fees have been added and will not be removed. As such, the outstanding balance of £170.00 remains payable to prevent further action. The HMRC ‘VAT Supply and Consideration manual’ (VATSC06140), confirmed that parking charge falls out of the scope of VAT.
Please note, the amount owed is a genuine pre-estimate of the losses incurred in managing the parking location to ensure compliance with the clearly displayed terms and conditions.

You now have 30 days from the date of this email to make payment of £170.00. Failure to make payment will result in a Claim being issued against you without any further reference.
Payment can be made via bank transfer to our designated client account: -

Account Name: DCB Legal Ltd Client Account   
Sort Code: 20-24-09   
Account Number: 60964441

You must quote the correct case reference (120673.82110D) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.

Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at https://dcblegal.co.uk/response/pay-online/.

Kind Regards,

Is there anything I should do at this stage or let things run there course?

Many thanks.

dCB Legal are not the “debt collection company”. They are the bulk litigation company. DCBL, a sister company are the debt collectors.

What you do now is report DCB Legal for suspected VAT fraud to HMRC. Takes a few minutes online, and you wait for the N1SDT Claim Form to arrive.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Hi there, I've submitted a report to HMRC but at the end I didn't get a notification that a claim form will be send.

I went through several pages of who & what I was reporting but at the end posted this as the 'report'

Due to DCB Legal Ltd's reply to my questions about VAT, where DCB Legal have replied trying to have me believe the £170 is exempt, rightly or wrongly I suspect them of possibly not applying VAT on the £70 DRA fee (added on top of their client's £100 parking charge, which is VAT exempt).  DRA fees are certainly not exempt and DCB Group (Ltd and Legal) has collected multi-millions of £170 in the past 5 years or more.

They are suspected by many consumers of treating their extortionate £70 fee (per PCN) wrongly as if it's a parking charge. If this is the case, it will be hundreds of millions of times.


I only got the following...

HMRC will:

  • review your submitted report
  • not provide updates due to confidentiality
  • not provide updates due to confidentiality

HMRC will only contact you if necessary. You will hear from HMRC if:

  • we need further information about your report
  • you are suitable for a reward

Rewards are not guaranteed.

Is this to be expected?

Yes. You will not hear any more from HMRC regarding this. Job done as far as this bit is concerned.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Hey there, I've now received a Claim Form from HM Courts & Tribunals service...











Can you advise next steps please?

Many thanks!!

Tim
« Last Edit: May 08, 2025, 07:29:53 am by timmytimster »

Obscure the password from your most recent post.
Otherwise someone with malice or mischief could cause problems for you with it.
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With an issue date of 2nd May, you have until 4pm on Wednesday 21st May to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Wednesday 4th June to submit your defence.

If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Otherwise, here is the defence and link to the draft order that goes with it. You only need to edit your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order.

When you're ready you combine both documents as a single PDF attachment and send as an attachment in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of Euro Car Parks Ltd v [your full name] Claim no.: [claim number]."

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

Euro Car Parks Ltd

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4. The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Adequately explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

5. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Hi Team,

Quick FYI that I sent the defence email off to claimresponses.cnbc@justice.gov.uk and received the following, automated, response:

Quote
Thank you for emailing the Claim Responses Team in the Civil National Business Centre. Please expect a response to your enquiry in 10 days

When sending us documents please ensure you comply with the Practice Direction 5B

https://www.justice.gov.uk/courts/procedure-rules/civil/rules/part05/pd_part05b

Documents not complying will not be accepted, in particular if it is over 10MB or 25 printed pages in size.

Cheers.