Author Topic: Notice of enforcement - Debt recovery plus  (Read 943 times)

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Notice of enforcement - Debt recovery plus
« on: »
Received a enforcement letter from Debt recover plus.

Creditor : UK Parking Patrol Office

I am going to email for a subject access request but was not sure on the email to request this too?

Could anyone assist?

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Re: Notice of enforcement - Debt recovery plus
« Reply #1 on: »
Have you checked the privacy policy/privacy notice on their website?

Re: Notice of enforcement - Debt recovery plus
« Reply #2 on: »
Got it - dataprotection@parkingpatrol.co.uk

Re: Notice of enforcement - Debt recovery plus
« Reply #3 on: »
Hi,

I've received the following email with an attachment of my details in the email. The attachment is as follows in this link :
( few extras which I don't think are relevant to upload )



Data Protection
Attachments
Tue, Aug 8, 10:57 AM
to me

Dear Sir/Madam,  




Thank you for your Subject Access Request.





Please find attached a copy of all of your personal data of which UK Parking Patrol Office Ltd is the data controller.





The sole purpose(s) for which we process your personal data is for the issuing of a PCN and collection of the fees associated with that PCN. All of your personal of which
we are the data controller is processed within the European Economic Area.





We have disclosed your personal to the following third parties:





·         The DVLA (to enable us to identify the registered keeper of the vehicle)





·         Debt Recovery Plus Ltd (a debt collection agent we instructed to collect unpaid fees from yourself)





·         Our solicitors (to issue proceedings in the Courts on our behalf).





All of the above organisations are data controllers in their own right of your personal data.





With respect to the other questions, you may have asked to which we have not provided a specific answer, this is either because we are not the data controller and cannot answer
for a third party, or the question does not apply in the circumstances under which we process your personal data.
« Last Edit: September 18, 2023, 09:19:22 pm by privates »

Re: Notice of enforcement - Debt recovery plus
« Reply #4 on: »
You may want to remove the PCN reference number from the 1st image. You've also covered up your registration in the 3rd image, but not the 1st.

Their wording on the notice isn't ideal, and one could argue they have failed to meet the strict criteria required in order to hold the registered keeper liable under Schedule 4 of the Protection of Freedoms Act (link in my signature). But, the wording isn't seriously wrong, so relying on that alone would be a risky move in court I would suggest.

A couple of questions:
  • Any reason the notice didn't come to you, and you needed to make a Subject Access Request to get it?
  • Any info on the circumstance around the parking event, and how the driver ended up contravening the terms?


Re: Notice of enforcement - Debt recovery plus
« Reply #5 on: »
I had an issue with this vehicles logbook as it had not included my flat number which was sorted on a later date. Other then that post in my building has been an ongoing issue.

No reason but from the location it seems I was shopping on this day which may have caused some delay

Re: Notice of enforcement - Debt recovery plus
« Reply #6 on: »
Unless there are any issues with the signage, I can't see any obvious avenues of appeal here. You could try contacting the retail park to see if they will intervene for a genuine customer.