NPE are a vexatious and nasty little company of ex-clampers. You obviously have an outstanding Parking Charge Notice (PCN) from them. One of the most likely reasons you know nothing about this until now is that your V5C document has not been updated with your current address. If you moved at any time and updated your drivers licence with the DVLA, did you also update the agrees on your V5C?
Check now and you can update it online. If it hadn't been updated, you must immediately send a Data Rectification Notice to the DPO at NPE
instructing them to
update your address
for service with your current address and to
erase any other address they may hold for you. The highlighted words should be used.
You should log onto the NPE website and see what details they hold about the PCN. You have the number on that letter.
It is way too late to appeal this and your only options are to either pay them or wait and see if they do actually issue a claim and defend it. Without seeing the rest of the letter, it is impossible to tell whether it is a valid Letter of Claim (LoC).
The letter you've attached is labelled as a "Letter Before Action," which suggests it is intended to be a formal notice before commencing legal proceedings. However, for it to qualify as a compliant Letter of Claim under the Pre-Action Protocol for Debt Claims (PAP), it must include certain details. A compliant Letter of Claim typically requires:
Sufficient Information about the Claim: This includes a detailed explanation of the alleged debt, including dates, times, and nature of the alleged parking contravention.
Breakdown of Costs: It should provide a clear and itemised breakdown of the amounts claimed, including the basis for any administration or additional charges beyond the original parking charge amount.
Relevant Documents: It should enclose or refer to key documents relied upon in the claim, such as the original Notice to Keeper (NtK) or any images of the alleged parking contravention, to allow the recipient to understand and consider the claim fully.
Reply Form and Financial Statement: PAP requires that the letter includes a Reply Form and Information Sheet, as well as a Financial Statement form (if applicable), to allow the recipient to respond appropriately, which you must not use).
N
otice of Intentions: It must clearly outline the consequences of non-payment, including the specific intention to issue a County Court Claim if payment or a response is not received.
From what you've shown us, the letter includes basic information about the outstanding balance and a demand for payment, but it does not contain or refer to the specific forms required under the PAP, nor does it include a detailed breakdown or relevant documents for full consideration.
Based on this, it appears that the letter may not be fully compliant with the requirements of the PAP for Debt Claims and may lack the necessary documentation and forms to be considered a compliant Letter of Claim.
Here are the requirements for a compliant LoC:
https://www.justice.gov.uk/documents/debt-pap.pdfSection 3 applies.
