Author Topic: Napier Parking - fine less than 10 mins,  (Read 94 times)

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Napier Parking - fine less than 10 mins,
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Hi I am new to the forum and was wondering if anyone could please give me some advice on challenging a parking fine from Napier Parking

The town where I live has many council run car parks that are free on Sundays. Sadly Napier are 24/7 chargeable.

I parked in their car park, I have Arthritis in my toes and knee so I am not the quickest, I hobbled to the ticket machine, then noticed their long list of terms and conditions that they don't really want anyone to read. I decided to give it a miss and park elsewhere.

Then just days before Christmas I received a £100 fine, £60 if paid within 14 days. I was there 9 minutes total. Even if I had stayed for an hour the charge would have been 70 pence.

 I did appeal the charge, explaining the situation. I even offered to pay £30 fee as a gesture of goodwill, as that is the charge than local council car parks charge for non payment. Which due to the circumstances I thought was reasonable.

The appeal was rejected, they didn't even acknowledge any of the mitigating circumstances.

I have been to the car park to take photos of signage etc. In all their lengthy terms and conditions there is no mention of grace period from entry of the car park, I have looked online and the general grace period mentioned seems to be 10 minutes.
When a private car park has such lengthy terms and conditions surely they should allow people the time to read them and decide if they wish to park, as they hide behind the fact when you leave your car you have entered a contract with them.

I was going to write to the land owner to ask them to rescind he fine, however it seems to be the land owner is 'Lincoln and Boston Ltd' which according to companies house is owned by the same James De Savary of Napier Parking, so this seems to be a waste of time.

Could someone please advise what my next step should be, I have been given the 14 day notice to make payment and this payment will increase to £100 if not paid.

Regards
Dan

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Re: Napier Parking - fine less than 10 mins,
« Reply #1 on: »
The “grace period” is at the end of a paid parking period, it’s the “consideration period” that applies to considering and rejecting the terms and conditions. Depending on the size and type of the car park it can be 5 minutes.

See https://www.britishparking.co.uk/write/Documents/AOS/Sector%20Code%20Templates/sectorsingleCodeofPracticeVersion1.1130225.pdf
« Last Edit: January 14, 2026, 10:30:11 am by jfollows »

Re: Napier Parking - fine less than 10 mins,
« Reply #2 on: »
Worth noting it is a minimum of 5 minutes. In this case where the driver is disabled by virtue of arthritis there would seem to be a case to argue that the driver might reasonably need longer than 5 minutes to stop the car, read and consider the terms, and then leave.

OP - please can you show us your photos of the signage, the notice you have received, and exactly what you said in your appeal? Guide: Posting Images

I note your comments re. the landowner, but nothing lost by trying to contact them. When you do so, I would point out that the driver ought to be entitled to reasonable adjustments as a disabled person under the Equality Act 2010, requiring longer than the minimum 5 minutes to properly consider the terms. A rigid cut-off of 5 minutes places disabled motorists at a clear disadvantage compared to non-disabled motorists, and if argued well, I would hope a judge would take a dim view of a parking company who failed to make such a reasonable adjustment once the requirement to do so was pointed out to them.

Re: Napier Parking - fine less than 10 mins,
« Reply #3 on: »
Thank you both for your help.

The consideration time surely should allow time to park your car safely (as their terms and conditions). Then to walk to and from the machine, also read their terms and conditions which are quite substantial. I have attached the sign at the pay and display, plus the rejection letter.

They have actually attached an image of the sign with the terms and conditions on their rejection letter. This image clearly shows a sign that will take time to read. as well as parking and getting to and from your vehicle.

link below.

https://www.imagebam.com/view/ME19R72Z https://www.imagebam.com/view/ME19R730

https://www.imagebam.com/view/ME19R7CB
« Last Edit: January 14, 2026, 11:14:58 am by bluedanW »

Re: Napier Parking - fine less than 10 mins,
« Reply #4 on: »
Just so you understand, the parking code of practice sets the consideration period and whether we think it is reasonable or not there aren't really many grounds to challenge other than carpark size and possibly disability discrimination. The latter though is far from a slam dunk defence. Your condition may or not be considered a relevant disability. Do you have a blue badge?

Napier Parking is an IPC affiliated car parking company so the rejection of your rather uninformed appeal is not particularly surprising and I would expect any second stage appeal to the (not so) independant appeals service will be similarly rejected.

You can probably avoid paying this if you are prepared to wait it out. Next stage will be letters from a debt collection agency which can be ignored followed by the start of court proceedings which you can't ignore. If you defend the claim they will most likely discontinue before the actual court hearing.

Re: Napier Parking - fine less than 10 mins,
« Reply #5 on: »
I have sent a further appeal listing many points in the IPC code of practice concerning the consideration period, suitable time scales to read terms and conditions and how they should make adaptions to allow for people with disabilities in line with the Equality Act and the ECHR statutory code. Which is stated in the code of practice section 4.

I have also pointed out there actual photographic evidence of entry and exit have not been time stamped, which breaches the IPC code of practice section 7.3.

I have said if my appeal is rejected then I ask them to proceed straight to court proceedings as I do not deal with debt collectors and will not be intimidated by them, as they cannot just turn up at you door. as the legislation below.


"There is only an implied license under English Common Law for people to be able to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v. Sheppard and Short Ltd [1959] 2 Q.B. per Lord Evershed M.R.)."

My question now is, is there any point going to IAS to dispute their rejection letter? my worry is if I go down that route and they do not rule in my favour, does that make give the parking company the upper hand in court and result in a more likely poor outcome?

Dan

Re: Napier Parking - fine less than 10 mins,
« Reply #6 on: »
No, the IAS costs the parking company £23 and its ruling has no bearing on you.

In the unlikely event it actually got to court, the outcome would be based on the facts as presented and the IAS has little impact.

Re: Napier Parking - fine less than 10 mins,
« Reply #7 on: »
The IAS is, as noted, rather useless, but I generally recommend appealing to them anyway for 3 key reasons:
  • You might win. Although the success rate at the IAS is appallingly low, it's more than 0%
  • You show to the parking company you're not a pushover, and that you understand your position. They'll probably press on regardless, but you might get lucky and get put in the "too much effort" pile
  • You show yourself to be reasonable. Particularly in a case where you are making the point that as a disabled person you are entitled to reasonable adjustments, if you can show that at every stage of the process you have brought your disability (and need for reasonable adjustments) to their attention, they can't subsequently argue they were unaware.