Author Topic: MET parking fine Krispy Kreme Donuts New Malden - parked within time limit but they say driver was not a customer  (Read 5376 times)

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I've redacted personal details and uploaded the claim form and PoC in this dropbox link below:

https://www.dropbox.com/scl/fi/y0x7fz9n8n02lvhf5rpwd/claim-form-201025.pdf?rlkey=p097jznpg8yl116tysgs4ruyl&st=a11z84wi&dl=0

Thanks for all your help

The car is no longer in existence as it was written off shortly after  and I was never the registered keeper. Just thought I'd point this out in case it is relevant.

It's not relevant what the status of the vehicle is now. With an issue date of 15th October you have until 4pm on Monday 3rd November to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Monday 17th November to submit your defence.

You only need to submit an AoS if you need extra time to prepare your defence. If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

MCOL CPR16.4 only defence

Until very recently, we never advised using the MCOL to submit a defence. However, due to recent systemic failures within the CNBC, we feel that it is safer to now submit a short defence using MCOL as it is instantly submitted and entered into the "system". Whilst it will deny the use of some formatting or inclusion of transcripts etc. these can always be included with the Witness Statement (WS) later, if it ever progresses that far.

You will need to copy and paste it into the defence text box on MCOL. It has been checked to make sure that it will fit into the 122 lines limit.

Quote
1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not adequately comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with PD 16, para 7.3(1);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts);

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant submits that courts have previously struck out materially similar claims of their own initiative for failure to adequately comply with CPR 16.4, particularly where the Particulars of Claim failed to specify the contractual terms relied upon or explain the alleged breach with sufficient clarity.

5. In comparable cases involving modest sums, judges have found that requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, strike-out was deemed appropriate. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim due to the Claimant’s failure to adequately comply with CPR 16.4, rather than permitting an amendment. The Defendant proposes that the following Order be made:

Draft Order:

Of the Court's own initiative and upon reading the particulars of claim and the defence.

AND the court being of the view that the particulars of claim do not adequately comply with CPR 16.4(1)(a) because: (a) they do not set out the exact wording of the clause (or clauses) of the terms and conditions of the contract which is (or are) relied on; and (b) they do not adequately set out the reason (or reasons) why the claimant asserts that the defendant was in breach of contract.

AND the claimant could have complied with CPR 16.4(1)(a) had it served separate detailed particulars of claim, as it could have done pursuant to PD 7C, para 5.2, but chose not to do so.

AND upon the Court determining, having regard to the overriding objective (CPR 1.1), that it would be disproportionate to direct further pleadings or to allot any further share of the Court’s resources to this claim (for example by ordering further particulars of claim and a further defence, with consequent case management).

ORDER:

1. The claim is struck out.

2. Permission to either party to apply to set aside, vary or stay this order by application on notice, which must be filed at this Court not more than 7 days after service of this order, failing which no such application may be made.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Although the NTK is no longer visible, I assume it was issued based upon ANPR cameras.

Therefore the NTK was sent to the person whose details were held by DVLA on their register of keepers.

But you now say: I was never the registered keeper

Then how did you receive a Notice to Keeper in your name in the first place?
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My husband was the registered keeper, he received the letter

Just to try and prevent a huge FUBAR here, in whose name has the claim been filed? We know that the NtK will have been sent to the keeper. The driver, if different from the Keeper, cannot just take over the PCN. If the Keeper wants to throw the driver under the proverbial bus, then all the have to do is give MET the drivers details and that is the end of the matter as far as they are concerned.

We never advise anyone to do that. As the Keeper, with the driver remaining unidentified, there are more protections available.

So, at any point in this process, gas the driver been identified? If not, then everything to now will have been in the Keepers name. It is the Keeper who is defending the claim. If you were the driver and want to take responsibility for this, it is far too late now. Whilst you can do all the work and even sign any documents as your husband (only need to the full name to electronically sign a document) as him. You cannot do ti "on behalf" of him.

As I stated a ling time back, this will never actually reach a hearing as DCB Legal will issue a Notice of Discontinuance (N279) before the trial fee has to be paid.

So, in whose name is the claim?
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

The claim is in my name as my husband told MET that I was the driver, which is true.
We both know now he shouldn't have done this but we weren't sure what to do at the time and we understood they can still pursue the keeper in the event they weren't told who the driver was

So you are going through the process and having filed your defence, you are now waiting for a response acknowledgingnreceitp of your defence.

It would be worthwhile you searching through the forum for any of the countless other DCB Legal issued claims to see what happens next and when
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

I submitted the defence as stated in your post of 21st October and have received an acknowledgement from the CNBC. I have also received an email from MET parking with all the evidence they have - which is basically the copies of the original PCN and my responses, copy of the POPLA appeal and refusal and photos of the car (but the photos are all dark and just show the registration number - there is no evidence of where the car was parked but the photos are date stamped).
As MET parking has now responded, do I now need to reply to this and submit another defence to the court (i.e. stating my reasons why I believe the PCN was issued incorrectly?
Thanks

Has the claim been allocated to your local county court yet? Is what you've received part of a Witness Statement (WS) from MET? I doubt it.

You will have no more direct contact with MET once the claim was issued. You will only be dealing with DCB Legal.

The normal steps in the process are exchange of N180 DQs to the court, a waste of time mediation call, transfer to your local court, directions from the judge with deadlines and eventually, just before their deadline to pay the £27 trial fee, discontinuation.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

My apologies, it was an email addressed to me from DCB legal (not MET parking) with attachments of all correspondence to date.
The claim has not yet been assigned to a county court.
Thank you so much for outlining the process, so it sounds like I now wait for the N180 DQs before I state the reasons why I think the PCN was issued incorrectly. Is that right?
Thank you


You will not have to explain anything from now on. Once you have received and then submitted your N180 DQ, you will receive a date for your waste of time mediation call and after that, it will be wait for the discontinuation.

Just keep checking your MCOL history and when it updates to show that your DQ has been sent, just follow this advice:

Having received your own N180 (make sure it is not simply a copy of the claimants N180) or been notified on MCOL that yours has been sent, do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own N180 DQ here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and [claimant to their legal representative]and CC in yourself. Make sure that the claim number is in the subject field of the email.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Thanks
N180 DQ now completed and submitted.
I will await the mediation call next
Best wishes
Nicole
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For the mediation call, the only requirement is for you "attend" the call. It is not part of the judicial process and no judge is involved.

This is what I advise you to say when you receive the call from the mediator:

Before I set out my position, please confirm from the claimant’s side:

• the full name of the person attending for them;
• their role/position at their legal representative’s firm; and
• whether they hold written authority to negotiate and settle today.

Please relay that back to me before we continue.

After the mediator calls back...

If identified and authority confirmed:

Thank you. I’m content to proceed on that basis. My settlement offer is £0, or I invite the claimant to discontinue with no order as to costs.

If no/unclear authority:

Please record that the claimant’s attendee has not confirmed settlement authority. My position remains that liability is denied and my offer is £0, subject to prompt approval by an authorised solicitor if they choose to discontinue.

If the mediator probes your defence:

In what capacity are you asking that question? Are you legally trained?  If not, please refrain from offering opinions. I will be reporting any attempt to do so as inappropriate.”

All you need to know is the name and the position of the person acting for the claimant and report that back to us. It will be over within minutes. Complete waste of time otherwise.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain