Author Topic: Letter of claim received from dcb legal, parking on Sports Direct during lockdown  (Read 10653 times)

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Hi just an update on the mediation call, I did as you said, the claimant’s attendee was named as Ariba Kamal, her position was Litigation Support. The mediator confirmed she had authority. After my offer, she stated that the claimant would not discontinue, they would’ve done so already if that was the case.

Can I also mention, after reading another thread, their N180 form was signed ‘DCB Legal Ltd’. Is this significant?

Thank you for the update. I advised you to ask who was attending, their role and whether they had authority so you wouldn’t be left relying later on an oral claim by a non-lawyer. Mazur v Charles Russell Speechlys LLP confirms that reserved steps in litigation must be taken by an authorised person or authorised entity; “supervision” of an unauthorised employee is not enough on its own.

Those questions were asked to force identification on the record so we could assess lawful authority there and then. That creates contemporaneous evidence (mediator note + your note) you can rely on later.

If the attendee is only “Litigation Support”, they may not personally be authorised to conduct litigation. Any substantive step they take (e.g. accepting/rejecting settlement, agreeing discontinuance, signing a document that carries legal responsibility) is open to challenge unless adopted by an authorised person.

A mediator’s statement that someone “said they had authority” is not the same as proof of authorisation. Documentary proof of status (or a signed adoption by a named authorised solicitor) is what matters.

About the N180 signed “DCB Legal Ltd”:
Filing an N180 is a step in the conduct of litigation. The form can be completed “by or on behalf of” a party/representative. A firm-name signature is often treated as the authorised entity acting. However, because the step is reserved, you are entitled to request who at the authorised firm approved and caused it to be filed. You’re not asserting automatic invalidity; you’re putting them to strict proof of authorised conduct.

What you should do now is put DCB Legal to strict proof (48-hour deadline) for:
• the attendee’s full name, role and regulatory status; and
• either (a) confirmation with evidence that the individual is personally authorised to conduct litigation, or (b) a short signed adoption by a named authorised solicitor (with SRA number) confirming they exercised professional judgment and adopted any substantive stance taken on the call.
• Identify the N180 decision-maker. Request confirmation of the named authorised person (name, role, SRA number) who approved and caused the N180 to be filed, and a short statement from them confirming that they adopted/authorised its contents at the time of filing. (If they prefer, they can file a brief corrective statement rather than re-issuing the N180.)

Until you receive the identification/adoption above, treat any settlement position from the call as provisional. Reserve all rights.

If they fail to respond, you can (a) write to the court for short directions requiring identification/ratification of the reserved steps, and (b) consider a regulatory report. Keep a time log for costs.

Send the following email to info@dcblegal.co.uk and c yourself:

Quote
Subject: Urgent — Strict proof of authority (mediation attendee & N180 signatory); Legal Services Act 2007; Mazur v Charles Russell Speechlys LLP — 48-hour deadline
To: info@dcblegal.co.uk
Cc: [court email if desired]

Dear Sirs

Re: [Claimant] v [Defendant] — Claim No. [XXXXXXXX]
Strict proof of authority: mediation attendee and N180 Directions Questionnaire


I write as the litigant in person defendant. This email puts you to strict proof on two separate issues of conduct of litigation (a reserved activity under the Legal Services Act 2007).

1. Mediation attendee — authority to conduct litigation
At the court-referred mediation on [date], your attendee was identified as Ariba Kamal — “Litigation Support”. The only substantive purpose of the call was to communicate settlement positions (my offer was £0; no agreement was reached). Making, accepting, or rejecting settlement offers within extant proceedings is a reserved litigation step.

Further to Mazur v Charles Russell Speechlys LLP, “supervision” by an authorised solicitor does not itself authorise an unauthorised employee to conduct reserved activities. Accordingly, within 48 hours please provide:
(a) Documentary proof of individual authorisation for Ms Kamal to conduct litigation: full name as registered, regulator, authorisation category/status, and authorisation/reference number; or
(b) If no such individual authorisation exists, a signed adoption from a named authorised solicitor (full name and SRA number) confirming they personally exercised final professional judgment at the time of the mediation call and that they adopt and ratify any substantive stance communicated by Ms Kamal during that call.

For the avoidance of doubt, a mediator’s informal statement that an attendee “had authority” is not proof of authorisation to conduct a reserved activity.

2. N180 signed “DCB Legal Ltd” — identification and ratification
Lodging an N180 Directions Questionnaire is a step in the conduct of litigation. The N180 on this claim bears only “DCB Legal Ltd” as signatory. Within 48 hours please provide:
(a) The full name, role, and SRA number of the authorised person who approved and caused the N180 to be filed on behalf of the claimant; and
(b) A short signed statement from that authorised person confirming they personally authorised/adopted the contents of the N180 at the time of filing.

If any unauthorised employee handled submission, provide a signed adoption from the authorised person as above.

Scope and evidence preservation
This request concerns the mediation attendee’s authority and the N180 only. I have retained a contemporaneous note of the mediation (time/date; attendee name/role; authority confirmed by the mediator; settlement positions). Please preserve your own notes/records accordingly.

Non-compliance
If you fail to comply fully within 48 hours of this email, I will, without further notice and without prejudice to other remedies:
• Write to the Court seeking short directions requiring immediate identification/ratification of these reserved steps;
• Seek appropriate costs for the time and expense caused; and
• Consider a regulatory report to the SRA regarding potential breaches of the Legal Services Act 2007 and your regulatory obligations.

Please acknowledge receipt and provide full, substantive compliance within 48 hours.

Yours faithfully
[Your full name]
[Postal address]
[Email]
Defendant — Claim No. [XXXXXXXX]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Thank you, I have forwarded the email. I really appreciate the time you have put in to advise me on this. I did think it was odd for a support staff member to attend the call. It would be easier for them to just discontinue rather than go through all this for the sake of a relatively small amount. It was disheartening to read about another poster being taken all the way to court today by DCB Legal, and losing. :o

Try not to get too disheartened by that. There are a couple of important points to note:
  • If you look at other cases, you'll see that DCB cases progressing to a hearing are still very much a tiny minority of cases seen on here (I think we're still at fewer than 5 total)
  • Even if you are one of the few unlucky ones, going to a hearing doesn't mean you'll lose
  • Even if you do lose, there's a good chance you'll pay less than the total the claimant is seeking. This happened in the case you are referencing, where the judge did not award some of the additional costs, like the spurious debt recovery fee
This forum cannot offer guarantees. The only way you could have guaranteed an outcome would have been to pay up, in which case you would have guaranteed yourself a loss. Fighting it gives you a good chance of a win.

Yes absolutely, it’s a chance worth taking, we have to stand up to these bullies.
Can I just ask, does the witness statement stage happen after the court fee has been paid? What is likely to happen next in my case?

It is extremely unlikely you will have to submit a Witness Statement (WS) because in well over 99% of cases, they will discontinue before that stage, You do not submit any WS before you have seen the claimants.

The case you have referenced where there defendant was not successful is not the usual. In that case the defendant was sued for around £280 and ended up only having to pay £135. It cost the claimant much much more to progress that far and they are not going to be happy about it. It was pyrrhic victory for the incompetents at Excel and DCB Legal. They are sulking in some corner licking their wounds.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Hi, to update, I sent the email about proof of authority to DCBLegal a week ago, not had a response. What do you advise please?

Report them to the SRA.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

I’ve received the notice of allocation to the small claims track. It says the hearing will be conducted by telephone. I wasn’t expecting this. Is this usual?
Written evidence must be filed at court by 17th December. I will try to upload the letter, I’m having trouble doing it at the moment

It says the hearing will be conducted by telephone.
At St. Helens by any chance? If so, this is a repeated issue where cases that should be allocated for an in-person hearing get transferred to St. Helens and listed via phone.

Yes, it’s the one I requested

Yes, it’s the one I requested
What did you put in your N180 submission?
Per Reply #27?

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« Last Edit: November 20, 2025, 11:42:55 am by jfollows »

I used this letter template to get a hearing listed act St Helens sent to the defendants local court, Adapt as necessary:

Quote
Dear xxxxx.

Thank you for your response.

While I note the Judge has listed the matter for a Telephone Hearing, I must respectfully maintain my position that this case has been misallocated, in breach of CPR 26.2A(2) and Practice Direction 26, paragraph 7.1, which state that a defended claim against an individual must be transferred to the defendant’s local court.

Whether the hearing is by telephone or in person is not the issue; the allocation itself is procedurally incorrect. I ask again that this matter be put before a Judge for judicial reconsideration under CPR 3.3(4) and that I receive written confirmation of the outcome, including reasons if the request is refused.

In parallel, I have:
* Filed a formal complaint via the HMCTS service, and
* I’ve raised this matter with my MP, as it reflects a broader pattern of systemic court allocation errors linked to bulk litigation by private parking firms. These errors, along with the aggressive legal tactics used, suggest a deliberate misuse of the civil justice system to pressure individuals into unfair settlements.

I respectfully ask the Court to correct the allocation error without placing further burden on me as a litigant in person and without requiring an N244 application, given the clear language of the Rules.

Yours sincerely,
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

St Helens is my local court, am I at a disadvantage if its over the phone?

It's potentially less hassle for them to 'attend' when it's via phone, vs having to foot the bill of sending a legal rep to court.