Author Topic: Letter of Claim received - DCB Legal  (Read 862 times)

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Letter of Claim received - DCB Legal
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Hi.
On 19/10/2023 the driver parked at a car park in Walsall Waterfront.

They parked their car and entered the registration number of the vehicle in the machine, selected the time period and paid £1.50 via contactless on the machine.

The contactless screen froze, and no ticket was provided.

The driver checked their banking app and £1.50 had been charged by Euro Carparks. Bank statements are available to prove this amount was taken.

The driver then left the carpark within the time period that was paid for - 2hr max. The driver then received a parking charge notice in the post dated 25/10/23.

The driver did try to appeal via euro carparks and POPLA, thinking that because they had paid and euro carparks had taken the payment the ticket would just be cancelled. The appeal via euro carparks and POPLA failed and euro carparks have pursued for payment.

I have the appeal responses if needed. No further communication has been made with euro carparks or any company asking for payment.

I am the registered keeper of the vehicle.
I have the following ready to upload somewhere if needed. Signage of carpark. Letter of claim and original notice (with personal details removed) 

Letter of claim letter received dated 23rd May 2025 and asked to respond within 30 days.

Thanks in advance.

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Re: Letter of Claim received - DCB Legal
« Reply #1 on: »
It normally helps if you read this first and we can see the relevant documents:

READ THIS FIRST - Private Parking Charges Forum guide

However, from what I can gather, you paid for parking but ECP say you didn't because of a keying error/failure of their payment machine to register your VRM. You appealed both to ECP and POPLA but were unsuccessful, unsurprisingly.  Now you've received a Letter of Claim (LoC) from DCB Legal and want to know how to respond.

Well, as long as you follow the advice, you won't be paying a penny to ECP but it is going to end up being a claim. However, we will provide a short defence when the claim is made and advise on all the steps you need to follow until the claim is either struck out or discontinued.

For now, you respond to the LoC with the following by email to info@dcblegal.co.uk and you also CC in yourself:

Quote
Dear Sirs,

Your Letter Before Claim contains insufficient detail of the claim and fails to provide copies of evidence your client places reliance upon and thus is in complete contravention of the Pre-Action Protocol for Debt Claims.

Because your letter lacks specificity and breaches the requirements of the Pre-Action Protocol for Debt Claims (paragraphs 3.1(a)-(d), 5.1 and 5.2) as well as the Practice Direction - Pre-Action Conduct (paragraphs 6(a) and 6(c)), you must treat this letter as a formal request for all of the documents/information that the protocol now requires your client to provide. Your client must not issue proceedings without complying with that protocol.

As solicitors you must surely be familiar with the requirements of both the Practice Direction and the Pre-Action Protocol for debt claims and your client, as a serial litigator of debt claims, should likewise be aware of them. As you (and your client) must know, the Practice Direction and Protocol bind all potential litigants, whatever the size or type of the claim. Its express purpose is to assist parties in understanding the claim and their respective positions in relation to it, to enable parties to take stock of their positions and to negotiate a settlement, or at least narrow the issues, without incurring the costs of court proceedings or using up valuable court time. It is embarrassing that a firm of Solicitors are sending a consumer a vague and un-evidenced 'Letter of Claim' in complete ignorance of the pre-existing Practice Direction and the Pre-Action Protocol.

I confirm that, once I am in receipt of a Letter Before Claim that complies with the requirements of para 3.1 (a) of the Pre-Action Protocol, I shall then seek advice and submit a formal response within 30 days, as required by the Protocol. Thus, I require your client to comply with its obligations by sending me the following information/documents:

1. An explanation of the cause of action
2. whether they are pursuing me as driver or keeper
3. whether they are relying on the provisions of Schedule 4 of POFA 2012
4. what the details of the claim are; for how long it is claimed the vehicle was parked, how the monies being claimed arose and have been calculated
5. Is the claim for a contractual breach? If so, what is the date of the agreement? The names of the parties to it and provide to me a copy of that contract.
6. If the claim is for a contractual breach, photographs showing the vehicle was parked in contravention of said contract.
7. Is the claim for trespass? If so, provide details.
8. Provide me a copy of the contract with the landowner under which they assert authority to bring the claim, as required by the BPA/IPC Private Parking Single Code of Practice (PPSCoP).
9. a plan showing where any signs were displayed
10. Photographs of the signs displayed (size of sign, size of font, height at which displayed) at the time of any alleged contravention.
11. Provide details of the original charge, and detail any interest and administrative or other charges added
12. Am I to understand that the additional £70 represents what is dressed up as a 'Debt Recovery' fee, and if so, is this nett or inclusive of VAT? If the latter, would you kindly explain why I am being asked to pay the operator’s VAT?
13. With regard to the principal alleged PCN sum: Is this damages, or will it be pleaded as consideration for parking?

I am clearly entitled to this information under paragraphs 6(a) and 6(c) of the Practice Direction. I also need it in order to comply with my own obligations under paragraph 6(b).

If your client does not provide me with this information then I put you on notice that I will be relying on the cases of Webb Resolutions Ltd v Waller Needham & Green [2012] EWHC 3529 (Ch), Daejan Investments Limited v The Park West Club Limited (Part 20) Buxton Associates [2003] EWHC 2872, Charles Church Developments Ltd v Stent Foundations Limited & Peter Dann Limited [2007] EWHC 855 in asking the court to impose sanctions on your client and to order a stay of the proceedings, pursuant to paragraphs 13, 15(b) and (c) and 16 of the Practice Direction, as referred to in paragraph 7.2 of the Protocol.

Until your client has complied with its obligations and provided this information, I am unable to respond properly to the alleged claim and to consider my position in relation to it, and it is entirely premature (and a waste of costs and court time) for your client to issue proceedings. Should your client do so, then I will seek an immediate stay pursuant to paragraph 15(b) of the Practice Direction and an order that this information is provided.

Yours faithfully,

[Your name]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Letter of Claim received - DCB Legal
« Reply #2 on: »
Thanks for the response. The copy of the LoC should be below.
Is the template response you provided still okay to be used?
Thanks


Re: Letter of Claim received - DCB Legal
« Reply #3 on: »
And the original notice if it helps. Thanks again.


Re: Letter of Claim received - DCB Legal
« Reply #4 on: »
Just send the LoC response as advised.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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