Author Topic: Letter of Claim from Moorside Legal  (Read 8150 times)

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Letter of Claim from Moorside Legal
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I was sent a parking charge / penalty letter / Notice by UKCPS on 17 October 2024. For me going into a car park managed by them and dropping somebody off. In fact, on their own photograph you can see the passenger alighting from the carr and the car not even in a parking bay. Also, the driver cannot be seen as the car rear is facing the camer.

I have ignored their letter and so they referred to Trace Debt Recovery. Agai, I have ignored and it was then passed to 'Moorside Legal' in March 2025. I continued to ignore the letter (and some how bothe Trace and Moorside have obtaine dmy mobile telephone number and have been making calls to me which I have not answered and simply ignored and blocked.

Moorside legal on 23 April 2025 sent me a "Letter of Claim' more or less telling me to reply within 30 days. I have not done so. Should I submit a reply suc as a dispute etc or just continue to ignore.

In the meantime the original cgarge of £60.00 has now increased to £170.00 with a suggestion in the letter that is will increase to £277.00 when it goes to the County Court.

Any suggestions / ideas as to what I should or should not do?     

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Re: Letter of Claim from Moorside Legal
« Reply #1 on: »
Would a reply in the following terms suffice - if it is suggested I reply:

"I am writing in response to your Letter of Claim dated [date] in relation to the alleged parking charge (Reference: [Reference Number]) at [Car Park Location]. I dispute this charge in its entirety and set out below my full and detailed reasons for doing so.

Firstly, I wish to make it absolutely clear that at no point was my vehicle parked in your client's car park. I was briefly stopping to drop off a passenger, a manoeuvre that took mere moments and during which the vehicle remained attended at all times. My vehicle did not enter any designated parking bays, nor was it left unattended in a manner that could constitute parking. Your client's signage, even if compliant (which I do not concede), would only apply to vehicles that were actually parked, not those engaged in a brief drop-off or pick-up. The distinction is crucial, as no contractual parking terms could possibly have been formed under these circumstances.

Furthermore, I must emphasise that your client has suffered no loss whatsoever as a result of this brief stop. The principle established in ParkingEye Ltd v Beavis [2015] UKSC 67 does not apply in this situation, as that case specifically concerned vehicles that were parked, not those momentarily stopping. Your client's demand for what appears to be an arbitrary sum of £100 or more is grossly disproportionate when there has been no occupation of a parking space, no prevention of other customers from parking, and no financial loss incurred by the landowner. A parking charge must represent a genuine pre-estimate of loss to be enforceable, and in this case, there is simply no loss to estimate.

I also note with concern the evidential shortcomings in your client's case. The photographic evidence provided shows only the rear of my vehicle, failing to demonstrate that the vehicle was actually parked or left unattended. There is no visible proof of any parking contravention having occurred. In fact, the images conspicuously fail to show the driver or any activity that might constitute parking. Without clear evidence that my vehicle was parked in breach of any terms, your client's claim lacks any substantive foundation.

Additionally, should your client be attempting to pursue me as the registered keeper under the Protection of Freedoms Act 2012, I must remind you that strict compliance with the Act is required. This includes the obligation to serve a Notice to Keeper within 14 days of the alleged incident, containing all prescribed information in the correct format. Should your client have failed in any aspect of these statutory requirements, which I believe may well be the case, then I cannot be held liable as the keeper. I require your client to provide unequivocal evidence of full compliance with the Act before this matter can proceed any further.

In light of the above points, all of which I am prepared to argue robustly in court should it become necessary, I consider this matter to be closed. Should you choose to disregard this comprehensive defence and proceed with legal action, please be advised that I will not only defend the claim vigorously but will also seek to recover all associated costs incurred in doing so. I trust that upon proper consideration of the facts set out above, your client will recognise that this claim is entirely without merit and will discontinue it without further delay.

I look forward to your confirmation that this matter has been dropped. Should you fail to provide such confirmation within 14 days of the date of this letter, I will have no alternative but to assume that your client intends to pursue the matter unreasonably, and I will prepare my defence accordingly".

Re: Letter of Claim from Moorside Legal
« Reply #2 on: »
Read https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/ and then post all documents you’re talking about to enable us to come to our own conclusions and give you good advice.

Just talking about what you’ve received without showing us isn’t very helpful!

Every case is different.

Re: Letter of Claim from Moorside Legal
« Reply #3 on: »

Further to the above messages I am enclosing copies of all letters received in chronological order (personal details redacted) to date.

I have to date not responded to any of these letter.

Somhow Trace and Moorside Legal have managed to get my mobile number and I have not answered them. In fact, I have blocked the various calls made to me.

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Re: Letter of Claim from Moorside Legal
« Reply #4 on: »

Further to the above. I am also enclosing a copy of the photograph I was sent with the initial letter from UKCPS from which it can be seen the vehicle is still running at the entrance of the car park, the rear passenger is alighting from the vehicle and the car is not even in a car parking bay.

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Re: Letter of Claim from Moorside Legal
« Reply #5 on: »
Don't send the letter you drafted. It hurts your defence.  Wait for advice.

Re: Letter of Claim from Moorside Legal
« Reply #6 on: »
DO NOT respond to the Letter of Claim (LoC) with what you have drafted. The Notice to Keeper (NtK) was not PoFA compliant with paragraph 9(2)(a) and will be backed up by the persuasive appellate case of Brennan v Premier Parking Solutions (2023) [H6DP632H].

Additionally, you will rely on Jopson v Homeguard (2016) [B9GF0A9E] should this ever get as far as a hearing (extremely unlikely if you follow the advice).

All the waffle about CCTV or ANPR images is useless. Even if they had a close up HD image of the driver, they would still have no idea who that person was. There is no magical unicorn database where an image of a person can be input and out spurts all the personal details of that person.

Respond to the LoC with the following by email to help@moorsidelegal.co.uk and also CC in yourself:

Quote
Dear Sirs,

Your Letter Before Claim contains insufficient detail of the claim and fails to provide copies of evidence your client places reliance upon and thus is in complete contravention of the Pre-Action Protocol for Debt Claims.

I am the registered keeper of the vehicle. I am not obliged to identify the driver and I decline to do so. As there is no legal presumption that the keeper of a vehicle was its driver on any particular occasion, your client cannot pursue me as driver as per VCS v Edward (2023) [H0KF6C9C].

If your client is seeking to rely on Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) in order to hold me liable as keeper, they are unable to do so. As your client cannot pursue me as driver or keeper, it would be an abuse of the court’s process for your client to issue a claim against me and I will defend any such claim vigorously and seek costs in relation to your client’s unreasonable and vexatious conduct under Part 27.14(2)(g)

Because your letter lacks specificity and breaches the requirements of the Pre-Action Protocol for Debt Claims (paragraphs 3.1(a)-(d), 5.1 and 5.2) as well as the Practice Direction - Pre-Action Conduct (paragraphs 6(a) and 6(c)), you must treat this letter as a formal request for all of the documents/information that the protocol now requires your client to provide. Your client must not issue proceedings without complying with that protocol.

As solicitors you must surely be familiar with the requirements of both the Practice Direction and the Pre-Action Protocol for debt claims and your client, as a serial litigator of debt claims, should likewise be aware of them. As you (and your client) must know, the Practice Direction and Protocol bind all potential litigants, whatever the size or type of the claim. Its express purpose is to assist parties in understanding the claim and their respective positions in relation to it, to enable parties to take stock of their positions and to negotiate a settlement, or at least narrow the issues, without incurring the costs of court proceedings or using up valuable court time. It is embarrassing that a firm of Solicitors are sending a consumer a vague and un-evidenced 'Letter of Claim' in complete ignorance of the pre-existing Practice Direction and the Pre-Action Protocol.

I confirm that, once I am in receipt of a Letter Before Claim that complies with the requirements of para 3.1 (a) of the Pre-Action Protocol, I shall then seek advice and submit a formal response within 30 days, as required by the Protocol. Thus, I require your client to comply with its obligations by sending me the following information/documents:

1. An explanation of the cause of action
2. whether they are pursuing me as driver or keeper
3. whether they are relying on the provisions of Schedule 4 of POFA 2012
4. what the details of the claim are; for how long it is claimed the vehicle was parked, how the monies being claimed arose and have been calculated
5. Is the claim for a contractual breach? If so, what is the date of the agreement? The names of the parties to it and provide to me a copy of that contract.
6. If the claim is for a contractual breach, photographs showing the vehicle was parked in contravention of said contract.
7. Is the claim for trespass? If so, provide details.
8. Provide me a copy of the contract with the landowner under which they assert authority to bring the claim, as required by the BPA/IPC Private Parking Single Code of Practice (PPSCoP).
9. a plan showing where any signs were displayed
10. Photographs of the signs displayed (size of sign, size of font, height at which displayed) at the time of any alleged contravention.
11. Provide details of the original charge, and detail any interest and administrative or other charges added
12. Am I to understand that the additional £70 represents what is dressed up as a 'Debt Recovery' fee, and if so, is this nett or inclusive of VAT? If the latter, would you kindly explain why I am being asked to pay the operator’s VAT?
13. With regard to the principal alleged PCN sum: Is this damages, or will it be pleaded as consideration for parking?

I am clearly entitled to this information under paragraphs 6(a) and 6(c) of the Practice Direction. I also need it in order to comply with my own obligations under paragraph 6(b).

If your client does not provide me with this information then I put you on notice that I will be relying on the cases of Webb Resolutions Ltd v Waller Needham & Green [2012] EWHC 3529 (Ch), Daejan Investments Limited v The Park West Club Limited (Part 20) Buxton Associates [2003] EWHC 2872, Charles Church Developments Ltd v Stent Foundations Limited & Peter Dann Limited [2007] EWHC 855 in asking the court to impose sanctions on your client and to order a stay of the proceedings, pursuant to paragraphs 13, 15(b) and (c) and 16 of the Practice Direction, as referred to in paragraph 7.2 of the Protocol.

Until your client has complied with its obligations and provided this information, I am unable to respond properly to the alleged claim and to consider my position in relation to it, and it is entirely premature (and a waste of costs and court time) for your client to issue proceedings. Should your client do so, then I will seek an immediate stay pursuant to paragraph 15(b) of the Practice Direction and an order that this information is provided.

Yours faithfully,

[Your name]
« Last Edit: June 01, 2025, 02:55:42 am by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Letter of Claim from Moorside Legal
« Reply #7 on: »
Thank you appreciate. Will do and will keep you guys posted.

Re: Court Claim following a letter of Claim from Moorside Legal
« Reply #8 on: »
Further to your assistance and letter sent to Moorside Legal by email (copy attached (redacted). I have seen received the Court Claim (Copy attached (redacted) but no response to the email.

Interestingly, the claim form suggests "... 4. The driver agreed to pay within 28 days but did not. D Is liable as the driver or keeper".

I have had no communications with anyone before other than the email sent and so have never agreed to pay.

Can you assist.

What should I now do given they have now issued a claim?

Await your response.

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Re: Letter of Claim from Moorside Legal
« Reply #9 on: »
Quote
I have had no communications with anyone before other than the email sent and so have never agreed to pay.
Just to quickly clarify this point... They aren't claiming you have. They're claiming that the driver, by parking, agreed to the terms and conditions of parking at the site, and thereby agreed to pay a parking charge.

Re: Letter of Claim from Moorside Legal
« Reply #10 on: »
Typical claim issued by the incompetents at Moorside Legal. With an issue date of 3rd June, you have until 4pm on Monday 23rd June to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Monday 7th July to submit your defence.

If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Otherwise, here is the defence and link to the draft order and relevant transcripts that go with it. You only need to edit your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order.

When you're ready you send all the documents as a single PDF attachment (in the order of 'defence', 'draft order' and then the 2 'transcripts') in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of UKCPS Ltd v [your full name] Claim no.: [claim number]."

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

UKCPS Ltd

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4(1)(a).

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant cites the cases of CEL v Chan 2023 [E7GM9W44] and CPMS v Akande 2024 [K0DP5J30], which are persuasive appellate decisions. In these cases, claims were struck out due to identical failures to comply with CPR 16.4(1)(a). Transcripts of these decisions are attached to this Defence.

5. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4.(1)(a). The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Failed to explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

6. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4(1)(a).

7. Further, the Defendant responded in full to the Claimant’s Letter of Claim, raising detailed questions and requesting disclosure in accordance with the Pre-Action Protocol for Debt Claims (PAPDC). The Claimant’s solicitor failed to respond at all to that letter, thereby breaching paragraphs 3.1(a)–(d), 5.1, and 5.2 of the PAPDC. The Claimant's failure to engage meaningfully or provide the requested information denied the Defendant the opportunity to understand the claim or consider settlement, frustrating the Protocol's objectives and wasting court resources.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence

CEL v Chan Transcript

CPMS v Akande Transcript
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Notice to Pay from Court & Letter from Moorside Legal with docs
« Reply #11 on: »
Further to sending the defence and response pack to the Court. I attach a copy of the response and the subsequent letter / Notice to pay I received from the Court. I have taken no action to date.

I have on 11 July now received a letter dated 7 July 2025 with payment instructions, a defence to the counter-claim and a questionnaire from Moorside Legal.

What are the next steps?

Await your responses.


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Re: Letter of Claim from Moorside Legal
« Reply #12 on: »
Who on earth advised you to counterclaim??????????

In post #10 you were instructed on how to respond to the claim and how ti submit an AoS if you needed extra time. Why did you complete the paper AoS when you were given explicit instructions on how to file it using MCOL??????
« Last Edit: July 13, 2025, 06:34:46 pm by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Letter of Claim from Moorside Legal
« Reply #13 on: »
 :'( Apologies. Did I get in=t wrong? I thought I had to complete the response pack as well together with your  proposed documents. I only put on that I expected any legal and out of pocket expenses to be reimbursed. Does that now affect the case?

Re: Letter of Claim from Moorside Legal
« Reply #14 on: »

Hi,

Are you able to assist?

I sent everything to court by email and by post as - I believe - was suggested as I did not have access to a Govt Gateway account.

As stated, I only put on the response that they should reimburse my costs and out of pocket expenses but I have not done anything about that and left it.

I have not heard anything back form the court as yet other than the Notice to Pay as sent to you to review / consider.

The only other documents were from Morside Legal again as sent to you for review / consideration.

Please help!!! (pretty please).

Again, apologies if I did anything wrong in the submission of the papers to the court. 


 :'(  :'(  :'(  :'(  :'(  :'(