Invoice/PCN for leaving Car Park

• Invoice/PCN for leaving Car Park
  Posted by Jag84 on 15 Feb, 2026 21:16
• I was wondering if anyone could advise me on a PCN/Invoice  received for driver leaving the car park area in a Romford car park managed by UKPC
  
  Images for the car park, signs and invoice/PCN I have uploaded on https://www.dropbox.com/scl/fo/14fhyqoln0mqrbbn7e3d7/ANXo9btiB5puzvct0srEo_Q?rlkey=aksl1kk3g098vyy4ne9l2u5d2&st=o0z4ks5h&dl=0
  
  The photos they have provided do not show any evidence of the driver leaving the car park. I have also uploaded a copy of receipt showing that I did purchase from the Aldi store in the car park and I also visited the carpet store in the same retail space
  
  Any advice on how to handle would be much appreciated
  
  thank you
  
  ps On a sidenote when I got to my car there was a UKPC warden taking photos of another car near mine and I asked him is there any problem parking here ? He said no your car is fine but I didn't trust him so held on to the receipt and a week later I received a PCN/Invoice
  
  
• 
  
• #1 Reply
  Posted by Jag84 on 16 Feb, 2026 23:17
• Any advice on what I should put in my appeal ?
  
  I was planning to ask for evidence showing the driver had left the car park as the photos they have provided shows no such evidence...... Or is that the wrong approach ?
• 
  
• #2 Reply
  Posted by RichardW on 17 Feb, 2026 10:57
• What photos have they got on their website if you do go to appeal?
  
  Did the driver, or anyone else, actually leave the retail park....?
• 
  
• #3 Reply
  Posted by Jag84 on 18 Feb, 2026 20:55
• They have three photos of the car parked in the car park and one photo of the sign. No evidence from those photos of driver leaving the car park
• 
  
• #4 Reply
  Posted by RichardW on 19 Feb, 2026 09:17
• Looks like 3 points for appeal:
  
  1 - Driver was a genuine customer
  2 - No evidence presented of leaving site
  3 - NTK is not compliant with POFA to transfer liability to keeper - there is no period of parking specified
  
  Make sure you appeal as keeper only, and do not identify the driver, even inadvertently via a drop down box or by saying 'I did'.
• 
  
• #5 Reply
  Posted by DWMB2 on 19 Feb, 2026 09:20
• Before you appeal, have you tried escalating this with the Aldi management (with proof of purchase)? Anecdotally, supermarkets are better than most at intervening to cancel parking charges for genuine customers.
• 
  
• #6 Reply
  Posted by Jag84 on 19 Feb, 2026 17:37
• I did chat to Aldi but they said they do not own or manage the car park and can't do anything
• 
  
• #7 Reply
  Posted by Brenda_R2 on 19 Feb, 2026 17:50
• Quote from: Jag84 on 19 Feb, 2026 17:37

  I did chat to Aldi but they said they do not own or manage the car park and can't do anything
  

  
  Unfortunately this is common.
  
  These stores lease premises on land they don't own so can't intervene when this sort of thing happens.
  
  
•