Hi, I received a parking ticket from Smart Parking Ltd for "insufficient paid time". I have sent them a receipt on the ringo app of my payment for a full 24 hours, as I caught a train and returned to my car the same day. A month later they sent me the ticket, and when I appealed to them they refused my appeal still saying I had not paid for enough time. Interestingly on the parking ticket they indicate a completely different car park to where I was parked, and I paid for the ticket on my phone stood next to the machine a few paces from my vehicle.
I don't want to pay as they are clearly trying to scam me, and have given one sided evidence to the IAS and therefore they have dismissed my case.
I am happy to go to court for this and have not only pictures of the location and machine, but also videos showing where my car was and the signage for the car park I paid for.
I was hoping for some assistance with my defence statement as I know they will try to take me to court.
Until you receive an actual N1SDT Claim Form, there is nothing to "defend". However, if (not so) Smart use DCB Legal to issue their claim, you will not be paying a penny to them.
Until then, you can safely ignore all debt recovery letters. Debt collectors are powerless to do anything except to try and intimidate the low-hanging fruit on the gullible tree into paying out of ignorance and fear.
Come back when you receive a Letter of Claim (LoC) issued by DCB Legal (not DCBL) and we can take it from there. You can search the forum for a multitude of other DCB Legal and (not so) Smart cases to get an idea of how they are progressed.