Thank you for your replies.
Initially I received an email from the leasing company telling me a penalty charge had been issued. The email had attached a document headed the Parking Charge - Notice to Keeper. This document explained the alleged offence and detailed the following:
“The driver of the above vehicle is liable for a Parking Charge in the above amount which, at the date of this notice, remains unpaid in full and for which the Balance Due remains outstanding.
This charge relates to the period of parking specified above, the charge having been incurred for the reason stated and liability for the same having been brought to the attention of the driver by clear signage in and around the Site at the time of parking.
Payment is now required in the sum of £100. However, if payment is received within 14 days of this notice then a reduced amount of £60 will be accepted in full and final settlement.
We, the above named company, are the creditor. You have been named as the keeper of the vehicle at the time the PCN was issued.
YOU ARE NOW INVITED TO:
(1) Pay the unpaid Parking Charge:
(i) If you were not the driver of the vehicle, to notify us (in writing using the form attached) of the name of the driver and a current
address for service for the driver AND pass this Notice on to the driver
Please be warned: that if, after the period of 28 days beginning with the day after that on which the Notice i s given and the creditor does not know the name/address o f the driver. Then the operator will have the right to recovery from the keeper.”
The lease company did pass on the notice via email (and charged me an admin fee for doing so)
I then used the link in the document to appeal the fine providing my name and address. I cannot remember the exact wording of the appeal web page as to whether I was asked for my name as the person appealing or as the driver.
My appeal statement read:
“Please find attached a picture of the visitors pass that was given to me to display in the vehicle when it was parked at Riverside Yard. I am sorry your operative did not see it. If you need confirmation that this pass was on display please contact the resident I was visiting. His details are:Mr xxxxx Riverside Yard Southwick Brighton BN42 4AW
We will respond within 28 days of your last contact with us.”
I then received an email stating the appeal had been rejected. The appeal rejection stated:
“Following your letter of Appeal received on 04/02/2026 for the contravention at site Riverside Yard on 17/01/2026 11:54:53 for
Parking Charge Number 155169 a decision has been taken to decline your Appeal.
The vehicle concerned was observed parked unauthorised to do so, The signage on site including two you must pass either
side of the entrance to the site, clearly state the terms and conditions of parking, by continuing to park, the driver is deemed
to have accepted the terms and conditions displayed on the signage accordingly.
If you believe this decision is incorrect, you are entitled to appeal to the independent appeals service (IAS). In order to appeal
you will need your Parking charge number and your vehicle registration. Appeals must be submitted to the IAS within 28 days
of the date of this letter.
If you appeal to the IAS, you forfeit the right to pay the reduced amount.
Please note the reduced charge of £60 must be paid by 02/03/2026 If after 28 days the charge remains unpaid and an appeal
to the IAS has not been submitted, a Final Demand will be issued, this will incur an additional charge of £70.”
As to date I have received no correspondence through the post. Everything has been via email.
