Good Value Parking PCN - Incorrect Reg - Burton Road

• Good Value Parking PCN - Incorrect Reg - Burton Road
  Posted by Trousers37 on 11 Oct, 2025 15:16
• Registered keeper received PCN from good value parking dated 8th October for parking on 6th October at burton Road, Lichfield
  
  Payment was made for all day parking of the registered vehicles car on Ring Go app.
  
  Payment had defaulted on app to vehicle reg of a car no longer owned by registered keeper rather than the registration of the vehicle that has received the PCN.
  
  Attached below PCN and parking charges.
  
  Any advice appreciated
  
  Thanks
  
  
  https://ibb.co/Z6cZ6tvh
  https://ibb.co/gLGwkVwL
  https://ibb.co/xkssccX
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• #1 Reply
  Posted by jfollows on 11 Oct, 2025 15:41
• Per https://www.britishparking.co.uk/write/Documents/AOS/NEW%20Redesigned%20Documents/sectorsingleCodeofPractice.pdf you could appeal on the basis of a “keying error” (6.3 & F.3) and agree to pay the reduced charge (£20?) as a result.
  
  Your mistake cost them something after all.
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• #2 Reply
  Posted by Trousers37 on 12 Oct, 2025 12:27
• Thanks
  
  Any advice on how best to respond? Should keep provider full evidence at this point?
  
  Thanks
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• #3 Reply
  Posted by jfollows on 12 Oct, 2025 13:28
• Personally, I’d reply as the registered keeper and state that the driver is prepared to pay the reduced rate due to a keying error per the referenced document, and see what they come back with. No need to identify the driver or anything else. If they come back and you’re happy to pay £20, end of story. If not, then report back here.
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• #4 Reply
  Posted by Trousers37 on 12 Oct, 2025 22:11
• Great thank you.
  
  Will see how we get on.
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• #5 Reply
  Posted by Trousers37 on 12 Oct, 2025 22:32
• Sorry, always getting a bit paranoid with these things.
  
  “I am appealing this charge as the registered keeper of the vehicle.
  
  Attached is a VAT receipt for payment at the Burton Road car park completed using the RingGO app. This payment was for £5.20 to cover all day parking at the Burton Road Car Park.  However, the RingGo app defaulted to a the registration of a different car previously owned by the driver.
  
  Therefore I appeal this charge as it represents a keying error and you have received appropriate payment for parking to cover the stated vehicle and its time of stay.
  
  Please let me know if you require further documents to evidence payment of the parking.
  
  Thanks”
  
  Planned to attach RingGo VAT Receipt, which doesn’t name anyone, but does include a customer ID which could be traceable.
  
  Thanks
  Would the above suffice?
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• #6 Reply
  Posted by Trousers37 on 15 Oct, 2025 07:25
• Just giving this a bump
  
  Would the proposed reply be ok?
  
  Thanks
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• #7 Reply
  Posted by jfollows on 15 Oct, 2025 07:46
• Up to you.
  
  The parking company very likely does not get the money you paid, which went to the land owner, in return for which it gets to keep all the money it extracts for people who break its rules.
  
  So they won’t be interested in your argument.
  
  Your mistake cost them money in contacting you, but they are likely to accept £20 as I already stated. Otherwise you can pay nothing and see what happens. Maybe they’re one of the companies that doesn’t go as far as taking you to court, or maybe they’ll accept your appeal above?
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• #8 Reply
  Posted by Trousers37 on 15 Oct, 2025 08:38
• Thanks appreciate it
  
  So specifically cite the link you referenced before. And say about the £20?
  
  Would you attach the RingGo receipt or not?
  
  Thanks so much again!
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• #9 Reply
  Posted by b789 on 15 Oct, 2025 15:36
• I wouldn't worry too much. this is a small firm and whilst they may try to litigate, they use DCB Legal to issue their claims and any claim issued by DCB Legal is eventually discontinued, if not struck out first, if defended.
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• #10 Reply
  Posted by Trousers37 on 15 Oct, 2025 20:44
• Thanks again will see what they come back with!
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