Author Topic: PCN Horizon Parking - Travelodge London City Airport  (Read 799 times)

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PCN Horizon Parking - Travelodge London City Airport
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Driver was looking for JustPark carpark and the satnav sent to this carpark (which incidentally doubles as a JustPark carpark, but was not the one the driver was looking for)

Driver drove in and spent approximately 20 minutes in the carpark whilst trying to verify that this was indeed the correct carpark.  When the driver realised it wasn't, they left.

What are the best steps forward for this?

Many thanks

https://imgur.com/a/VLiuCt6

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Re: PCN Horizon Parking - Travelodge London City Airport
« Reply #1 on: »
The good news is that Horizon have failed to comply with the requirements of Schedule 4 of the Protection of Freedoms Act (if it's within the land covered by airport byelaws, then they could not comply), and are therefore unable to hold you liable as the registered keeper. You could therefore appeal along the lines of the below:

Dear Sirs,

I have received your Parking Charge Notice (Ref: ________) for vehicle registration mark ____ ___, in which you allege that the driver has incurred a parking charge. I note from your correspondence that you are not seeking to hold me liable as the registered keeper, under Schedule 4 of the Protection of Freedoms Act 2012 ("The Act"). You have chosen not to issue a Notice to Keeper in accordance with The Act, and it is now too late for you to do so.

There is no obligation for me to name the driver and I will not be doing so. I am therefore unable to help you further with this matter, and look forward to your confirmation that the charge has been cancelled. If you choose to decline this appeal, you must issue a POPLA code.

Yours,

If appealing online, be careful there are no drop down/tick boxes that cause you to identify who was driving, and keep a close eye on your spam folder for their response. If they do not respond within 35 days, chase them.

Re: PCN Horizon Parking - Travelodge London City Airport
« Reply #2 on: »
The good news is that Horizon have failed to comply with the requirements of Schedule 4 of the Protection of Freedoms Act (if it's within the land covered by airport byelaws, then they could not comply), and are therefore unable to hold you liable as the registered keeper. You could therefore appeal along the lines of the below:

Dear Sirs,

I have received your Parking Charge Notice (Ref: ________) for vehicle registration mark ____ ___, in which you allege that the driver has incurred a parking charge. I note from your correspondence that you are not seeking to hold me liable as the registered keeper, under Schedule 4 of the Protection of Freedoms Act 2012 ("The Act"). You have chosen not to issue a Notice to Keeper in accordance with The Act, and it is now too late for you to do so.

There is no obligation for me to name the driver and I will not be doing so. I am therefore unable to help you further with this matter, and look forward to your confirmation that the charge has been cancelled. If you choose to decline this appeal, you must issue a POPLA code.

Yours,

If appealing online, be careful there are no drop down/tick boxes that cause you to identify who was driving, and keep a close eye on your spam folder for their response. If they do not respond within 35 days, chase them.

Thank you, I've completed the appeal (selected I am the keeper) and will await a response.