Author Topic: G24 Parking - allegedly exceeding duration permitted -Townsmoor retail park Blackburn  (Read 444 times)

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24/05/2019 – Driver entered the parking lot during the day, parked up in a parking space to
shop. Driver returned to the car and left the car park within the permitted time.
Later that same day, in the evening driver retuned to the car park to shop, driver realised the
shop in question was closed and drove through the carpark without parking up (and well
after the no return within one hour time period) to exit the car park and access the road at
the other side.

G24 issued a fine stating car had been parked more than 180 minutes. Driver ignored all
letters from G24 and did not respond to them.

DCBL then started to send letters which the driver also ignored. They then issued a claim
form with 30 days to reply. (letter pictured) The letter has a picture showing the car arriving
at the carpark for the 1 st time during the day and a picture of the car leaving the carpark for
the last time but does not show the 1 st time the car left the carpark or the car returning in the
evening.
 



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The letter you have chopped is from DCB Legal, not from the allied debt collectors DCBL.

Regardless, you now wait for a letter of claim and file a defence of the “double dip” that the parking company missed, which you could have done at the start.

You can also reply to DCB Legal to the same effect now, but they will probably say it’s too late to appeal now, it won’t matter since you’re mainly doing it for the record.

Whatever the response, the claim will eventually be withdrawn provided you stay on top of the process.

In the meantime, DCB Legal will try and scare you into paying up, including increasingly desperate attempts to “settle” in due course, all of which you should ignore.
« Last Edit: April 02, 2025, 08:30:46 pm by jfollows »

That may well be a letter of claim. OP, please show us an uncropped version.

Well spotted, it does indeed appear to be a letter of claim.

Hi, it is a letter of claim.ive attached the letter.

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Here is the other side of the letter attached.

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DO NOT RESPOND TO THAT LETTER OF CLAIM!!!! You are getting duff advice.

If the alleged contravention occurred on 24/05/2019 the it becomes statute barred on 24/05/2025. We already had one of these yesterday.

OK. Put this date in your diary: Tuesday 22nd April. Do not miss this deadline.

On Tuesday 22nd April, you send the following response to info@dcblegal.co.uk and you CC in yourself:

Quote
Subject: Response to Letter of Claim dated 20 March 2025 – [Your Reference]

To: info@dcblegal.co.uk

Dear Sir/Madam,

I acknowledge receipt of your Letter of Claim dated 20 March 2025.

I am currently seeking debt advice and, in accordance with paragraph 7.2 of the Pre-Action Protocol for Debt Claims, I request that you place this matter on hold for 30 days from the date of this email.

Please confirm that no proceedings will be issued during this period.

For the avoidance of doubt, this response is made within the 30-day period required by paragraph 3.1 of the Protocol, taking into account the weekend and Easter Monday bank holiday pursuant to CPR 2.8(4).

Yours faithfully,

[Your Full Name]
[Your Postal Address]
[Your Reference Number]

You also need to put the following date in your diary and do not miss it... Wednesday 21st May. On that date you send the following to the same email address as the previous correspondence:

Quote
Dear Sirs,

Re:Letter of Claim dated 20 March 2025 – [Your Reference]

I refer to your Letter of Claim dated 20 March 2025 and to my earlier response dated 22nd April 2025 indicating that I was seeking debt advice. I now write further to request the following information...

I confirm that my address for service at this time is as follows, and I request that any outdated address be erased from your records to ensure compliance with data protection obligations:

[YOUR ADDRESS]

Please note that the alleged debt is disputed, and any court proceedings will be robustly defended.

I note that the sum claimed has been increased by an excessive and unjustifiable amount, which appears contrary to the principles established by the Government, who described such practices as “extorting money from motorists.” Please refrain from sending boilerplate responses or justifications regarding this issue.

In accordance with the Pre-Action Protocol for Debt Claims, I now request specific information and documentation in order to understand your client’s claim and to obtain further advice:

1. Does the additional £70 represent what you describe as a “Debt Recovery” fee? If so, is this figure net of or inclusive of VAT? If inclusive, I trust you will explain why I, as the alleged debtor, am being asked to cover your client’s VAT liability.

2. Regarding the principal sum of the alleged Parking Charge Notice (PCN): Is this being claimed as damages for breach of contract, or will it be pleaded as consideration for a purported parking contract?

3. Please provide a copy of the current, unredacted contract or chain of contracts between your client and the landowner that authorises your client to issue parking charges at the site and pursue them through litigation. If redacted, please ensure that the date, scope, and parties to the contract are visible.

4. Please provide all photographs relied upon, including time-stamped images of the vehicle and of the signage said to form the basis of the contract. Please also supply evidence of the ANPR system’s calibration and maintenance logs for the 30-day period surrounding the alleged contravention.

5. Please supply a site map or plan showing the location and layout of signage at the location on the material date, including evidence of visibility from the entry point and any alleged parking bay.

6. Please provide a copy of the original Notice to Keeper (NtK) and confirm whether your client intends to rely on the Protection of Freedoms Act 2012 to pursue the registered keeper.

7. Please confirm the date and lawful basis on which your client accessed my data from the DVLA and provide a copy of the DVLA request log relating to this vehicle.

8. Please supply a fully itemised breakdown of the amount claimed and identify the legal basis for each element of the claim (principal, interest, recovery fees, etc.).

9. Please clarify the cause of action relied upon: is this a claim in contract, breach of contract, or trespass? If contract is relied upon, please explain which terms are alleged to have been breached.

I would caution you against dismissing these questions with vague or boilerplate responses. For example, by claiming that PCNs are exempt from VAT while simultaneously inflating the debt recovery element, your client – with your assistance – appears to be evading VAT obligations owed to HMRC. Such conduct raises serious concerns regarding the legality and ethicality of these practices.

I strongly advise your client to cease and desist. Should this matter proceed to court, you can be assured that these issues will be brought to the court’s attention, alongside a robust defence and, if appropriate, a counterclaim for unreasonable conduct.

Yours faithfully,

[Your Name]

DO NOT send these email any earlier or later than the dates I have given you.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Thank you for the advice.