Author Topic: G24 Limited PCN - The Hough Retail Park, Stafford - Exceeded maximum duration  (Read 232 times)

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b789

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Can you evidence that you made two visits? Do you have any evidence that your car was elsewhere that day when they claim it was in the car park.

If you're adamant you were not in the car park for the duration they claim, it raises suspicion that just taking G24s word that they have only evidence of a single entrance and exit for that day is mendacious and that they have tampered with their system and or they are lying. By tampering, I mean they deleted the orphan images.

Their system is supposed to be tightly controlled with logs of every access to it. The DVLA will have asked them for evidence that they have only a single entry and exit for the vehicle that day and they will have accepted G24s word for it.

It also begs the question why G24 decided to cancel the PCN if they had no orphan images. As Marcellus said in Hamlet... "Something is rotten in the state of Denmark".

So, if you have anything, even a witness that could verify that you were elsewhere with your vehicle at the time they claim you were still in their car park, you should escalate this back to the DVLA and the IPC.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

dynamo77

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Thank you @b789
On a SAR and in my situation, if I ask for the photos of exits up to 15 mins after my first visit and entries up to 15 mins before my 2nd exit, do you know if they have to supply that, refuse it or redact registration plates from the pics?

Thanks in advance

dynamo77

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Can you evidence that you made two visits? Do you have any evidence that your car was elsewhere that day when they claim it was in the car park.

If you're adamant you were not in the car park for the duration they claim, it raises suspicion that just taking G24s word that they have only evidence of a single entrance and exit for that day is mendacious and that they have tampered with their system and or they are lying. By tampering, I mean they deleted the orphan images.

Their system is supposed to be tightly controlled with logs of every access to it. The DVLA will have asked them for evidence that they have only a single entry and exit for the vehicle that day and they will have accepted G24s word for it.

It also begs the question why G24 decided to cancel the PCN if they had no orphan images. As Marcellus said in Hamlet... "Something is rotten in the state of Denmark".

So, if you have anything, even a witness that could verify that you were elsewhere with your vehicle at the time they claim you were still in their car park, you should escalate this back to the DVLA and the IPC.
I have the day logged on my google account but basically the retail park is a 3-4 min walk from my house (where I have a driveway to put the car).  I was logged in at work all day (9-5pm) after returning from dropping the daughter off at school and I was then on a 1hr run from 6-7pm (logged on Strava) before visiting the retail park on the way home in the evening.  Theres something distinctly stinky aboubt G24s actions here.

Distance from retail park to home
« Last Edit: November 08, 2024, 08:52:26 pm by dynamo77 »

b789

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You would need to be able to evidence where the vehicle was, not where you were.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain