hello,
ty all for ure your help.
tldr: tesco manager gonna sort it.
i just got back. i went to customer service, explained why i was there, and asked to see a manager. the guy went they dont help with parking tickets. i explained i had been told they do, he again said they dont, i said ok, but id still like to talk to the manager.
the manager came, i explained everything, he was like, ok give me all the info, i will get it cancelled. i gave him a photo copy of the letter they sent me. i started to shown him my disabled badge, and my credit card statement, but he didnt want to see em.i asked if he could confirm in writing, and he said he couldnt,they dont do that, but gave me his name. he said i wouldnt hear from horizon again, they wouldnt say it had been cancelled. it would all just dissapear. kinda a mafia boss vibe.
he then said he would take me out to show me the sign by the entrance that shows the time limit. there was no sign. there used to be one. so then we walked around the side, so he could show me the other sign. it wasnt there. there was a sign like i had taken the photo of, with no limit. then someone else came, and they found a sign at the end of a row, two rows over from the disabled row. it had a time limit.
manager said hes totally on my side, as there are no signs by the store, and he will flag it up. he said the signs had recently been changed.
a cynical person might say it was done by the parking ppl to catch more people out. especially as the manager said theyd started to get lots of people in asking for parking tickets to be cancelled. especially as its the run up to xmas.
anyway, hopefully this is an end to it.
i really appreciate all your help, youre all truly amazing! tysm
