Author Topic: Fined for exceeding time limit, no time limit on sign  (Read 1311 times)

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Fined for exceeding time limit, no time limit on sign
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Hello, I read through how to post, so sorry if i do it wrong.

Yesterday I got a ticket for exceeding the parking time limit at tesco. I was parked in a disabled bay, and my blue badge was on display. I checked the signs previously, as I was worried it would be longer than I intended, and there was no time limit on the signs.so i knew id be ok.

Yesterday I went out, took some pics, there is still no time limit on the signs.

Yesterday I lodged an appeal, i sent them the pics, and explained the above.

they refused my appeal, saying the time limit is clearly stated on all signs, and i breached the rules.

i called cab, who told me i can contact popla and launch an appeal. im so stressed and upset, as i didnt do anything wrong.

i dont want to send them my disabled badge front and back, as its none of their business, and its about a time limit. if it comes to it and it makes the ticket go away i will, but its the principle. they are telling me the photo i sent states a time limit, when it doesnt.

im gonna go later today and see if there are any signs on the way in that state a time limit. even if there are, surely the signs by the disabled bay should say that?

thankyou in advance for any help. theres so much other stress going on, and this was the final straw, ya know?

hopefully i can add attachements, thankyou

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Re: Fined for exceeding time limit, no time limit on sign
« Reply #1 on: »
sorry i need to add each separately

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Re: Fined for exceeding time limit, no time limit on sign
« Reply #2 on: »
sorry

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Re: Fined for exceeding time limit, no time limit on sign
« Reply #3 on: »
dont hate me

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Re: Fined for exceeding time limit, no time limit on sign
« Reply #4 on: »
last one, sorry im rubbish

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Re: Fined for exceeding time limit, no time limit on sign
« Reply #5 on: »
It's a shame you didn't come here before lodging your appeal, Horizon can be easily beat as long as you don't reveal who was driving, but that ship may have sailed...

A couple of questions to help us help you:
  • What exactly did you send in your appeal?
  • Which Tesco store is it?

Aside from the above, another good step is to speak to the manager of the Tesco store explaining the issue, taking along a copy of your receipt from the shopping done on that day (presumably quite a large shop if the vehicle was in the customer car park for 4 and a half hours?).

Re: Fined for exceeding time limit, no time limit on sign
« Reply #6 on: »
hi, ty for the reply.

yeah, i honestly didnt think last night as i was so upset. i stupidly thought sending a pic of the sign with no time limit would make them go, oops, youre right, you win the appeal.

i dont recall verbatim what i said, but i said i checked the sign by the space, there was nothing about time limit, i displayed my badge the whole time, and heres proof the sign doesnt mention time. i sent them two pics of the sign. the ones i posted here.

theres a photo of me in the space sat behind the driving wheel which they used as evidence, so they can see there was no one else, so i dont think i can say it wasnt me.

i looked for the receipt last night, i didnt think id find it, and couldnt, as annoyingly last week i finally cleaned my bag out, and chucked a mountain of receipts. idk if itd be on my clubcard?

i wasnt in tesco the entire time. id parked in one of the furthest spaces, even tho there were bags of spaces, as i didnt want anyone who was just nipping in to have to walk too far. they could just say i should've moved, which i wouldve done had i known there were a time limit.

the tesco is in england.

turns out there's a sign on the way in, that mentions the time limits, but none of the signs by the bays where i parked do.

thankyou

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Re: Fined for exceeding time limit, no time limit on sign
« Reply #7 on: »
The initial sign you posted asks you to comply with the conditions on that sign.

It doesn't mention a time limit. It also doesn't seem to ask you to refer to other signs for additional conditions.

Re: Fined for exceeding time limit, no time limit on sign
« Reply #8 on: »
The initial sign you posted asks you to comply with the conditions on that sign.

It doesn't mention a time limit. It also doesn't seem to ask you to refer to other signs for additional conditions.

hi,

no it doesnt have either of those things. i checked both sides of the sign too just incase. thats why i thought the appeal would work, but nope.  :-[

Re: Fined for exceeding time limit, no time limit on sign
« Reply #9 on: »
There is little they will accept. Ultimately it is down a judge.

The sign states "of the above terms and conditions".

It's reasonable you couldn't digest the sign on the way in. It is reasonable in my view not to search it out given the nearby sign.

Whether a judge would agree it is compelling is a different question.

The fact you were offsite part of the time won't help in terms of trying Tesco to cancel, but there wasn't a specific condition requiring you to stay on site. The entry on your card statement of bank statement will help evidence your patronage.

Do you have a popla code. That is another possible route. Otherwise it's wait for court.

Don't rush to send anything to anybody without posting it for comment.
« Last Edit: December 13, 2023, 06:05:12 pm by slapdash »

Re: Fined for exceeding time limit, no time limit on sign
« Reply #10 on: »
hi,

thankyou.

i have just taken a screenshot of the tesco transaction from my credit card statement. do i just go in and ask for the manager, and hope they dont ask about where i was? idk what to say. i dont wanna make it even worse.

if this had happened any other year, id be right, lets go to court, but i dont think i have the strength or energy with everything else going on. especially if i get a grumpy judge.

i havent done the popla form yet, as i was waiting for any advice. i already messed up once by appealing without thinking, so dont wanna mess up again.

also to add, the sign at the front is rows and rows away from the disabled area where i parked, so theres no way someone with mobility issues couldve gone looking for it. also, it was in a really dodgy location, on a corner, with no pavement, and i had to walk into traffic and climb into a hedge to get the pic. got some funny looks clambering in with my walking stick in the pouring rain lol

thankyou for all your help  :)

Re: Fined for exceeding time limit, no time limit on sign
« Reply #11 on: »
Politely ask for the manager, you need somebody with authority.

Explain as you have here, armed with the picture of the sign you relied on.

Explain that with your mobility issues you can't go tramping around, in any event the sign was complete.

Just deflect questioning around location in my view. Everything takes you linger etc, in any event theres no mention of a limit etc

Try and get confirm via email or something if they agree.

For info, it's not a fine. It's an invoice for the contract they alleged you agreed (but that's not really relevant with your chat with the store. Elsewhere it is).

Your blue badge has no specific meaning on private land, but the equalities act does. So if time does become mentioned the could possibly be mentions as to how it's a reasonable adjustment to allow you more time.
« Last Edit: December 13, 2023, 09:28:45 pm by slapdash »

Re: Fined for exceeding time limit, no time limit on sign
« Reply #12 on: »
hi,

thats brilliant, thankyou. i dont think i can get in today, especially as feeling wiped out from the stress of it, and going up there twice on rest days. i dont think my brain will do well with it, maybe after a nap. if not will try tomorrow on the way to visit dad, or on the way home.

so if the manager agrees to cancel the fine, do they contact horizon, or do i with my proof? or do they contact head office, who contact horizon?

thats excellent info about it being an invoice, and the equalities act. i would never have known.

thankyou so much :)

Re: Fined for exceeding time limit, no time limit on sign
« Reply #13 on: »
Quote
so if the manager agrees to cancel the fine, do they contact horizon
That is what you want them to do, yes.

Opinions may differ here but personally I'd be reluctant to bring up the Equality Act. The Equality Act requires businesses to make 'reasonable adjustments', so that those with protected characteristics, such as disabled people, are not placed at a substantial disadvantage compared to those without the protected characteristic. One of these adjustments, is the provision of parking spaces for disabled people, which are closer to the store, and generally wider to allow wheelchair access etc.

Another reasonable adjustment might be allowing a longer parking time, if disabled people are likely to take significantly longer to shop in the store. The issue here is that by your own admission you also went elsewhere (exactly the sort of thing the max stay time is probably there to prevent) - allowing you extra time so that you can go and shop elsewhere is unlikely to be considered a reasonable adjustment. With this in mind, I'd be reluctant to mention it, stick to the other points.

Re: Fined for exceeding time limit, no time limit on sign
« Reply #14 on: »
Quote
so if the manager agrees to cancel the fine, do they contact horizon
That is what you want them to do, yes...

brilliant, ty.

i understand your points. if i had known i would be that long, or couldnt leave it there atall, i wouldnt have done it. ppl leave there cars there all the time, so i honestly thought it was ok, as i also shopped there.

lesson defo learnt.