Author Topic: Euro Car Parks / Exceeded 3hr time / Peel Centre - Bracknell  (Read 125 times)

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Euro Car Parks / Exceeded 3hr time / Peel Centre - Bracknell
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Hi all,

I have received a PCN Letter from Euro Car Parks demanding £100 due to the driver allegedly overstaying the 3hr allotted time limit by 26 minutes when parked in "The Peel Centre" Bracknell Shopping Centre Carpark

I am the registered keeper of the vehicle and have its V5C doc

Date of Event: 13/12/25
Date of Letter: 18/12/25
40% Discounted Rate Deadline: 01/01/26

Link to PCN Letter (Dropbox link)
https://www.dropbox.com/scl/fi/fd934cugc6nhxdsijai59/ECP-PCN.pdf?rlkey=985vvalq307kwkzqn9jz1he34&dl=0

Google Maps Location
https://maps.app.goo.gl/ifoJeRPQ52FnWNie7

Parking Signage
https://ibb.co/spSZ7cFC


I appreciate your advice in this matter

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Re: Euro Car Parks / Exceeded 3hr time / Peel Centre - Bracknell
« Reply #1 on: »
Wait for others more knowledgeable than me but the PCN looks defective in so far as, at least, it doesn't invite the RK to pay the invoice.

Re: Euro Car Parks / Exceeded 3hr time / Peel Centre - Bracknell
« Reply #2 on: »
Any ECP PCN is easily defeated if you follow the advice you receive here. However, you first have to get the low-hanging fruit on the gullible tree notion that the 40% mugs discount is anything you should even be considering. That is precisely what they hope for, someone who is ignorant enough to think they are getting a bargain because of the discount!

This is simply a speculative invoice from an unregulated private larking firm and if you think you must pay it, especially because they are offering a discount, please give us your address as I could flood you with speculative invoices and offer you even grater discounts and I could profit from that.

As a matter of interest, was the driver a customer at the Peel Centre? I ask because if they weren't, there is no contract formed if they weren't. The sign you have shown us is capable of forming a contract, but only in a limited and fact-dependent way.

For someone who is a Peel Centre customer, the sign reads as an offer of parking on stated terms. It identifies the operator, states the conditions for parking, and states the charge that will be issued if those conditions are not complied with. A driver who parks and remains can be said to accept those terms by conduct, so a contract is capable of being formed with a customer.

However, the sign also uses “CUSTOMERS ONLY” language that is arguably prohibitive. If the driver is not a customer, the wording can be read as not offering parking to them at all. On that reading, there is no contractual offer for a non-customer to accept, so no contract is formed. The position then looks more like an allegation of trespass, which a parking company cannot pursue in its own name unless it has specific landholder rights to do so (it will not have that). In trespass, only damages for loss can be claimed and in this case, there is no loss.

Even where a contract is theoretically possible, the sign can still be challenged on enforceability in the usual ways, such as whether the parking charge term is sufficiently prominent (it isn't) compared to the large maximum stay wording, whether the meaning of “customer” is clear and objectively verifiable, and whether the full terms were properly brought to the driver’s attention at the point they were deciding whether to park.

Any initial appeal is never going to be accepted. Even a POPLA appeal is unlikely to succeed. If it does, great, all done but if it doesn't, it isn't binding on the Keeper and this would 99.9% for sure be won after they issue a county court claim and it is defended with our template defence. I can tell you that any claim issued by DCB Legal on behalf of ECP will either be struck out or discontinued before they are required to pay the £27 trial fee. However, that is many months down the line.

I repeat, as long as you follow the advice you receive here, you will not be paying a penny to ECP.

First step is to submit a minimal initial appeal which will get you a POPLA code once it is rejected. You can try and go to town with POPLA, for what it's worth, but as I said, there is not much chance that that would be successful.

There is no legal obligation on the known keeper (the recipient of the Notice to Keeper (NtK)) to reveal the identity of the unknown driver and no inference or assumptions can be made.

The NtK is not compliant with all the requirements of PoFA which means that if the unknown driver is not identified, they cannot transfer liability for the charge from the unknown driver to the known keeper.

Use the following as your appeal. No need to embellish or remove anything from it:

Quote
I am the keeper of the vehicle and I dispute your 'parking charge'. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

As your Notice to Keeper (NtK) does not fully comply with ALL the requirements of PoFA 2012, you are unable to hold the keeper of the vehicle liable for the charge. Partial or even substantial compliance is not sufficient. There will be no admission as to who was driving and no inference or assumptions can be drawn. ECP has relied on contract law allegations of breach against the driver only.

The registered keeper cannot be presumed or inferred to have been the driver, nor pursued under some twisted interpretation of the law of agency. Your NtK can only hold the driver liable. ECP have no hope at POPLA, so you are urged to save us both a complete waste of time and cancel the PCN.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Euro Car Parks / Exceeded 3hr time / Peel Centre - Bracknell
« Reply #3 on: »
Thanks so much - will send the verbatim appeal in the morrow
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Re: Euro Car Parks / Exceeded 3hr time / Peel Centre - Bracknell
« Reply #4 on: »
Appeal sent

FYI the ECP online appeal form had reached its max characters, cutting off at the last paragraph, so had to cut down wordings where possible (but retained the overall jist etc)

Just for keeping in mind when helping the next poor soul! :)

Let’s see what comes. I am just a worried as the last time this happened to me Horizons sent me 100 odd letters in the post, from them/debt agency asking for money and with trumped up charges.

That then went to court - which I won. But it was a stressful ordeal. Happy to head to Court this time, just don’t want them bothering me at home by post or other!

However that time I 100% ignored and did not make an appeal, so hopefully different this time

Re: Euro Car Parks / Exceeded 3hr time / Peel Centre - Bracknell
« Reply #5 on: »
You will get bombarded with debt collectors letters, that's how this works. They won't accept arguments over whether the detail of the PCN is allegedly compliant or not, with POFA (except if the 14 days hasn't been adhered to) and it's unlikely POPLA or IAS would adjudicate in favour of the motorist based on such nuanced appeal criteria. Once appeals are exhausted debt collector letters start, followed by a letter of claim and court proceedings. Usually they give up when they have to pay the court fee but that's months away.

Advice on here basically boils down to:

1. Try to get the land owner to cancel it.
2. Appeal to the PPC, if the PPC is BPA and you have a decent appeal reason, e.g. genuine customer, keying error, breakdown it might get cancelled but depends on the PPC.
3. Tough it out through the debt collectors letters.
4. Engage with the court process and hope they discontinue.
5. If they don't then you can try and unpick the wording of the PCN in court.

Re: Euro Car Parks / Exceeded 3hr time / Peel Centre - Bracknell
« Reply #6 on: »
Search the forum for ECP cases.
ECP usually uses DCB Legal, who discontinue cases before they are required to pay the court fee, and in the interim you just play the paperwork game, for which you will get advice here.

Re: Euro Car Parks / Exceeded 3hr time / Peel Centre - Bracknell
« Reply #7 on: »
Appeal sent

FYI the ECP online appeal form had reached its max characters, cutting off at the last paragraph, so had to cut down wordings where possible (but retained the overall jist etc)

Are you telling me there is no option to upload a file? All you had to do was upload the appeal, as is, as a pdf and just say in the text box: "See attached pdf file". Or, you can use their "Contact Us" webform and select the "General Enquiry" option and upload the file there.

As for the inevitable, eventual flow of some debt recovery letters, so what? Feel free to use them as hamster bedding or kindling or whatever. Even if. it was 100's of letters, which I seriously doubt it was anything even close to 10% of that number, they mean nothing. Debt recovery letters are meaningless. Debt collectors are powerless to do anything as they are not a party to any contract allegedly breached by the driver. They are a powerless third party and all they can do is try and intimidate the low-hanging fruit on the gullible tree into paying out of ignorance and fear.

With ECP you will likely get 2-4 from DCBL before they pass it to their sister company DCB Legal and you will receive a Letter of Claim (LoC0 from them before they eventually issue the N1SDT Claim Form through MCOL.

Nobody who follows the advice given here pays a penny to ECP and all we ask is that you show us the N279 Notice of Discontinuance when it arrives.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain