Final notification, for the first time.
Hi all. Looking for a bit of help.
The Mrs received a Final notification (for the first time) for an alleged parking offence. She knows the alleged parking spot and doesn't recall parking there. It's a euro park carpark and I think it uses ANPR Cameras.
She never received any notice of the alleged contravention other than a final notification sent in the mail just over 1 month of the alleged contravention, saying that there is an outstanding balance and the discounted amount no longer applies.
When she received the letter I went online to see if there were any images, as she doesn't believe she parked there, and there are no images or even any details of the contravention.
Since then (after checking online) she had misplaced the final notification letter. She has recently found it but it as passed the 28 payment day with no appeal made so now she has received a 2nd letter in the form of a payment demand from Debt Recover Plus. Logging on to eurocarparks.com currently diverts the case to the Debt Recovery Plus website so it seems like appealing is no longer an option. However I did take a screenshot online before this.
Below I have provided a screenshot of the final notification letter (which is the initial notice received regarding the alleged incident).
I have also provided a screenshot of the case when I logged into eurocarparks.com Luckily I took a screen shot when I was able to login before the 28 days. The screen shot shows the only details I was able to find regarding the case. There were no images or available to view.
What can we do now that the issue is with Debt Recovery Plus?



Links to images incase they do not load:
https://drive.google.com/file/d/1l7dfmHxwLFYhc5fG1O6zpztMkRd-MD6O/view?usp=drive_linkhttps://drive.google.com/file/d/1hPZsYhlrBmArq2TaSi9MRPgcgZn9Alzp/view?usp=drive_linkhttps://drive.google.com/file/d/1pRU0yIuCoodRdveOrmN6dNyun0liwSfI/view?usp=drive_link