3. dcbl PCN – overstayed on free parking – Sainsburrys - Bath Main Store Car Park
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dcbl PCN – overstayed on free parking – Sainsburrys - Bath Main Store Car Park
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Hi,
As the registered owner of the vehicle, I have received a "notice of debt recovery" letter (dated 1st Oct 2025) from Direct Collections Bailiffs LTD becasue the vehicle has overstayed the maximum time period allowed at a customer car park on the 1st of March, 2025.

The car park is operated by Euro Car Parks but I have not received any letters from them (prior to the above letter) because my driving license and V5C has the wrong address on it (my bad, I will go correct that now). As a result, I have not seen any proof of the overstay, and dcbl have said on a phone call that they will not provide any.

Photos of the letter (sorry about the images being rotated 90degrees):
Front: https://www.imagebam.com/view/ME16PYGM
Back: https://www.imagebam.com/view/ME16PYGN

Any advice would be much appreciated!
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Re: dcbl PCN – overstayed on free parking – Sainsburrys - Bath Main Store Car Park
« Reply #1 on: »
Hi filfil65

I have also received a dcbl PCN last month, ie. 09/2025 mentioned I had a contravention 3 months ago in a car park running by G24 LTD. As I didn't receive the original PCN from G24 LTD, I called dcbl 3 times in last two weeks to ask them to resend the original PCN (either from them or from G24 LTD). But dcbl refused to do so, only said that they are unable to do it. Urged me to pay £170 or split the payment into £85 x 2.

Same as you, we had no chance to see what exactly the contravention was, no chance to see any proof of that. Even, no chance to appeal, or pay (if I found I am liable).
 
Could anyone here have similar experience to handle a PCN from dcbl without seeing the original one from car park?
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Re: dcbl PCN – overstayed on free parking – Sainsburrys - Bath Main Store Car Park
« Reply #2 on: »
Hi TS and others,

From reading other threads, it is too late to appeal and such letters can be ignored for now as they are trying to threaten us into paying.

We have to wait for Letter of Claim (LoC) from DCBLs sister company DCB Legal, and then we can start fighting it.

For now, we need to update the address on license and V5C. We also need to send a data rectification notice to the Data Protection Officer at Euro Car Parks Limited and "tell them to update their records with your current address for service and to erase your old address. The highlighted words must be used in the notice."

Sources:
https://www.ftla.uk/private-parking-tickets/dcbl-multiple-parking-pcn-old-quay-park-gate/msg42397/#msg42397
https://www.ftla.uk/private-parking-tickets/euro-car-park-only-final-notification-no-images-passed-28-days/msg93153/#msg93153
https://www.ftla.uk/private-parking-tickets/fine-received-1-year-after-parking-tesco-extra-yeovil-horizon-parking-ltd/msg83274/#msg83274

Alternatively, chat with the store manager and try to get them to get the charge removed or at least reduced to original amount.

Sounds about right?
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Re: dcbl PCN – overstayed on free parking – Sainsburrys - Bath Main Store Car Park
« Reply #3 on: »
Quote from: filfil65 on October 09, 2025, 11:46:01 am
Alternatively, chat with the store manager and try to get them to get the charge removed or at least reduced to original amount.
Not "alternatively" per se, I'd say "in addition". Always worth trying to get the landowner to intervene.
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Re: dcbl PCN – overstayed on free parking – Sainsburrys - Bath Main Store Car Park
« Reply #4 on: »
Okay, data rectification notice sent to tr@dcbltd.com and DPO@eurocarparks.com. I'll try to talk to the store manager but I don't have high hopes. Thanks for the help so far!
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Re: dcbl PCN – overstayed on free parking – Sainsburrys - Bath Main Store Car Park
« Reply #5 on: »
Hope you find a way to the solution
« Last Edit: October 25, 2025, 05:20:21 pm by TS »
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Re: dcbl PCN – overstayed on free parking – Sainsburrys - Bath Main Store Car Park
« Reply #6 on: »
Please start your own thread, do not “hijack” a different thread like you have done. Every case is different.
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Re: dcbl PCN – overstayed on free parking – Sainsburrys - Bath Main Store Car Park
« Reply #7 on: »
Quote from: jfollows on October 25, 2025, 05:04:30 pm
Please start your own thread, do not “hijack” a different thread like you have done. Every case is different.

Right, my case is reposted as a new thread
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