Author Topic: dcbl parking charge letter  (Read 2035 times)

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dcbl parking charge letter
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Hi all,

Hoping for some advice on this one. I’ll give as much detail as possible.
Parked at an Excel carpark but took longer than the allowed 10 minutes to purchase a ticket. We never noticed the signage.

Letters were sent by Excel but I hadn’t changed address on the v5 so I didn’t receive them. First I heard of it was a letter from dcbl. I phoned them after the first letter and got a very rude gentleman told me there’s nothing I can do as I didn’t buy a ticket. All the letters from dcbl state that I did not buy a ticket. I did buy one and can prove it.
I now have a letter of claim from dcbl. The one phone call is the only correspondence I’ve had with them.

What should I do now?

Thanks in advance

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Re: dcbl parking charge letter
« Reply #1 on: »
Here’s the claim letter

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Re: dcbl parking charge letter
« Reply #2 on: »
Do nothing for now. When they issue the N1SDT Claim Form through the CNBC, show it to us redacting only personal details, the claim number and the MCOL password. We need to see the Particulars of Claim (PoC) and the issue date of the claim.

We will provide a suitable defence. As long as the claim is defended, it will eventually be discontinued.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: dcbl parking charge letter
« Reply #3 on: »
Thanks for the response.

Presumably PoC is the original letter? I don’t have one due to the incorrect address. I should’ve mentioned in my opening message that Excel have refused contact with me. All I have is 3 letters from dcbl.
I could contact dcbl and ask them for the details.

Re: dcbl parking charge letter
« Reply #4 on: »
No. The PoC will be in the N1SDT Claim Form issued by the CNBC. They have not sent you one yet. You should receive a Letter of Claim (LoC) from DCB Legal before they issue a claim.

You do nothing for now. You certainly don’t get in touch with DCBL who are simply useless debt collectors with no powers to do anything.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: dcbl parking charge letter
« Reply #5 on: »
Good morning, I have the same issue in this thread and I  received the LOC letter some days ago

I have been following this thread and I am at the same stage with the person that started this thread.

Re: dcbl parking charge letter
« Reply #6 on: »
If you would also like advice please start your own thread.

Re: dcbl parking charge letter
« Reply #7 on: »
Hi all, I have now received a letter from Gladstones and a claim form. Advice welcomed.

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Re: dcbl parking charge letter
« Reply #8 on: »
I’ve noticed that the claim form states that I didn’t purchase the ticket in the allowed time. The previous letters stated that I did not purchase a ticket.

Re: dcbl parking charge letter
« Reply #9 on: »
The letter from Gladstones and the claim form from the court appear to relate to entirely different cases. The claim form relates to the case with Excel Parking, represented by DCB Legal.

The letter from Gladstones relates to a case involving Minster Baywatch, represented by Gladstones.

To avoid undue confusion, I recommend starting a new thread to deal with the Letter of Claim from Gladstones re. Minster Baywatch.

Re: dcbl parking charge letter
« Reply #10 on: »
So it is. Thanks for pointing that out.

Any advice on the fine in question would be much appreciated

Re: dcbl parking charge letter
« Reply #11 on: »
So, the Gladstones/Minster Baywatch Letter of Claim (LoC) has nothing to do with this.

With a claim issue date of 4th February, you have until 23rd February to submit an Acknowledgement of Service (AoS). To submit the AoS, follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

By submitting an AoS, you then have until 4pm on Monday 10th March to submit your defence.

If you don't want to bother with the AoS, then you can submit this defence and draft order by 4pm on Friday 21st February. You only need to edit your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order.

When you're ready you send both documents as PDF attachments in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of Excel Parking Services Ltd v [your full name] Claim no.: [claim number]."

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

Excel Parking Services Ltd

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4. The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Adequately explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather
than permitting an amendment.

5. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: dcbl parking charge letter
« Reply #12 on: »
Hi,

I’d just like to make sure that responding to this claim via email is the correct way? The email you have provided is not offered on the claim form and the government website suggests i should respond like for like.

I’m not suggesting anyone is wrong i just want to be totally sure before I do it.
Cheers and I appreciate all the help.

Re: dcbl parking charge letter
« Reply #13 on: »
It is entirely acceptable to send your defence by email, and indeed is preferable to using the MCOL system. This forum advises on several of these cases each week.

The email address suggested is from here:
https://www.find-court-tribunal.service.gov.uk/courts/civil-national-business-centre-cnbc

Re: dcbl parking charge letter
« Reply #14 on: »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain