Author Topic: DCB Legal/ParkingEye - Claim Form Received  (Read 4259 times)

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DCB Legal/ParkingEye - Claim Form Received
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Received the attached claim form today from DCB Legal on behalf of Parkingeye. This was for parking in a hotel car park in 2023 and not paying/keying in registration. I parked here for a genuine reason, an interview conducted at the hotel with a client and keyed my registration at reception. At the time when I received the initial notice from Parkingeye, I had appealed and informed them of me keying in the correct registration and being there for a valid reason, they replied denying the appeal and admittedly, I did not follow up or have not heard anything since then. Only receiving the claim form today.

Claim form and rejection of appeal in 2023 here: https://imgur.com/a/wYrq0A4

Can you please assist with next steps? Thanks in advance.

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Re: DCB Legal/ParkingEye - Claim Form Received
« Reply #1 on: »
Lucky you. When ParkingEye know they are on thin ice regarding any chance of successfully claiming against an outstanding Parking Charge Notice (PCN), instead of using their in-house legal team to issue a claim, they will farm it out to the utter incompetents at DCB Legal.

As can be seen from the Particulars of Claim (PoC), DCB Legal have failed to comply with CPR 16.4(1)(a) which means that a defence highlighting this is likely to be struck out at allocation stage.

With an issue date of 18th March, you have until 4pm on Monday 7th April to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Monday 21st April to submit your defence.

If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Otherwise, here is the defence and link to the draft order and relevant transcripts that go with it. You only need to edit your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order.

When you're ready you send all the documents as a single PDF attachment (in the order of 'defence', 'draft order' and then the 2 'transcripts') in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of ParkingEye Ltd v [your full name] Claim no.: [claim number]."

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

ParkingEye Ltd

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4(1)(a).

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant cites the cases of CEL v Chan 2023 [E7GM9W44] and CPMS v Akande 2024 [K0DP5J30], which are persuasive appellate decisions. In these cases, claims were struck out due to identical failures to comply with CPR 16.4(1)(a). Transcripts of these decisions are attached to this Defence.

5. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4.(1)(a). The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Failed to explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

6. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4(1)(a).

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence

CEL v Chan Transcript

CPMS v Akande Transcript

If you want an editable MS Word file with everything in a single document which you can then save/export as a single PDF file when ready to send, use this:

MS Word .docx file for defence [CPR 16.4(1)(a)]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: DCB Legal/ParkingEye - Claim Form Received
« Reply #2 on: »
Thank you ever so much, defence, draft order and transcripts sent to the email today.

Will await anything else that comes through, many thanks for the super help.

Re: DCB Legal/ParkingEye - Claim Form Received
« Reply #3 on: »
Had the following from DCB Legal via email today and the attached :

Quote
Good afternoon


Having reviewed the content of your defence, we write to inform you that our client intends to proceed with the claim.

 

In due course, the Court will direct both parties to each file a directions questionnaire. In preparation for that, please find attached a copy of the Claimant's, which we confirm has been filed with the Court.

 

Without Prejudice to the above, in order to assist the Court in achieving its overriding objective, our client may be prepared to settle this case - in the event you wish to discuss settlement, please call us on 0203 434 0433 within 7 days and make immediate reference to this correspondence.

 

If you have provided an email address within your Defence, we intend to use it for service of documents (usually in PDF format) hereon in pursuant to PD 6A (4.1)(2)(c). Please advise whether there are any limitations to this (for example, the format in which documents are to be sent and the maximum size of attachments that may be received). Unless you advise otherwise, we will assume not.

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Re: DCB Legal/ParkingEye - Claim Form Received
« Reply #4 on: »
All as expected. You've shown us the claimants N180 DQ.

Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: DCB Legal/ParkingEye - Claim Form Received
« Reply #5 on: »
Thank you as always, will do so when I receive and then provide update when I next receive any communications.

Re: DCB Legal/ParkingEye - Claim Form Received
« Reply #6 on: »
Just to keep updated, have filed the N180 to the emails today and copied myself in.
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Re: DCB Legal/ParkingEye - Claim Form Received
« Reply #7 on: »
To update, have a mediation call on 9th July. I had an email from DCBL offering settlement (attached), which I have ignored.

On the mediation call, I just reiterate the same points and decline any offer of payment?

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Re: DCB Legal/ParkingEye - Claim Form Received
« Reply #8 on: »
The mediation call is a complete waste of time. It is not part of the judicial process and no judge is involved. Your only obligation is to "attend the call". Do not discuss your case. You offer £0 and it is over in minutes. It is without prejudice and has no bearing on your case.

DCB Legal will try and make settlement offers all the way up to the point they discontinue.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: DCB Legal/ParkingEye - Claim Form Received
« Reply #9 on: »
Thanks for all of the assistance so far.

By way of an update, did the mediation where I offered £0 and that was over in 5 minutes.

Then had an email from DCBL with an offer of settling to which I declined.

Then had the case assigned to the local county court with a date coming up in October, it's been a while and not heard anything at all from them.

Letter attached.

https://imgbox.com/jApIFJDz

Re: DCB Legal/ParkingEye - Claim Form Received
« Reply #10 on: »
Would I need to call the court to check if they have paid the trial fee? I've heard absolutely nothing from DCBL for a while.

Re: DCB Legal/ParkingEye - Claim Form Received
« Reply #11 on: »
I would.

Re: DCB Legal/ParkingEye - Claim Form Received
« Reply #12 on: »
Yes. Call Birmingham county court. I will eat my hat if they've paid the trial fee.

If/when you receive the N279 Notice of Discontinuance, please show it to us, especially the signature on it. There is more to come as you may be able to claim costs for their unreasonable behaviour, especially if the form has not been signed by an authorised person to litigate.

What was the deadline for parties to submit their documents that they intend ti rely on at the hearing? It is usually 14 days before the hearing date but could be longer. You have only shown the first page of the order.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: DCB Legal/ParkingEye - Claim Form Received
« Reply #13 on: »
Will give them call shortly in that case.

On the back of that letter it stated for documents, 14 days before the heating which was set to 8th October so that's been missed.

They had until 29th September to pay the trial fee.
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Re: DCB Legal/ParkingEye - Claim Form Received
« Reply #14 on: »
If they have failed to send you a copy of the N279, you have them for costs under unreasonable behaviour. Let us know the outcome of your call to the court.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain