3. DCB Legal – Unpaid Parking Charge 5 Years Old
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Re: DCB Legal – Unpaid Parking Charge 5 Years Old
« Reply #15 on: »
That is very clear. Thank you. This is turning into a foundation course for me in law!
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Re: DCB Legal – Unpaid Parking Charge 5 Years Old
« Reply #16 on: »
Following your advice I emailed the defence to ClaimResponses.CNBC@justice.gov.uk. We received an email back which began ‘Thank you for emailing the Claim Responses Team…’.

Several days later, for the abundance of caution, I called (0300 123 1056) to confirm the defence had been successfully lodged. I was call number 36 in the queue but eventually spoke to someone. They had no record of the defence or indeed the claim number (8 characters beginning M4K). I was advised to email the defence a second time. We have done so and received a reply as above.

My wife has created a moneyclaim.gov.uk account but the Claim Number / Defence Pack Password is not recognised by the website. We tried multiple browsers.

I remain concerned we are lost in the system with a deadline of 4pm on the 17th June to submit our defence. My wife will call the above number again this afternoon and try to establish who, if anyone can actually find the Claim Number issued by HM Courts & Tribunals Service (29th May 2025),  on their own system.

Is there anything else you would recommend to ensure we do not miss the deadline for filing our defence? I am happy to pay for recorded delivery of the paper copy... or even visit the Civil National Business Centre in Northampton!
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Re: DCB Legal – Unpaid Parking Charge 5 Years Old
« Reply #17 on: »
It can take weeks sometimes for them to process a defence. You only submitted yours a week ago. Of course they have no record of it yet.

You have the acknowledgment email. Just wait for a letter from them stating that they have received the defence and passed it to the claimant. You have no idea when they passed it to the claimant and they have, I think, 21 days to respond. You will eventually receive a letter from the claimants representative confirming that their client intend to proceed.

You can't rush it and the system is backlogged with these spurious claims.
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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
Re: DCB Legal – Unpaid Parking Charge 5 Years Old
« Reply #18 on: »
Thanks b789. I'll wait for a reply as you suggest.
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Re: DCB Legal – Unpaid Parking Charge 5 Years Old
« Reply #19 on: »
Hi b789,

My wife just received the following email:

___________
Good morning

Having reviewed the content of your defence, we write to inform you that our client intends to proceed with the claim.
 
In due course, the Court will direct both parties to each file a directions questionnaire. In preparation for that, please find attached a copy of the Claimant's, which we confirm has been filed with the Court.
 
Without Prejudice to the above, in order to assist the Court in achieving its overriding objective, our client may be prepared to settle this case - in the event you wish to discuss settlement, please call us on 0203 434 0433 within 7 days and make immediate reference to this correspondence.
 
If you have provided an email address within your Defence, we intend to use it for service of documents (usually in PDF format) hereon in pursuant to PD 6A (4.1)(2)(c). Please advise whether there are any limitations to this (for example, the format in which documents are to be sent and the maximum size of attachments that may be received). Unless you advise otherwise, we will assume not.

Kind Regards, 
___________________

An N180 form was attached to the email. I noticed at 'D' that the Claimant ticks 'Yes' against the statement, 'Suitability for determination without a hearing'.

As always your help is very much appreciated.
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Re: DCB Legal – Unpaid Parking Charge 5 Years Old
« Reply #20 on: »
Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
Re: DCB Legal – Unpaid Parking Charge 5 Years Old
« Reply #21 on: »
Thanks again b789,

I will draft the N180 and follow your advice.
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Re: DCB Legal – Unpaid Parking Charge 5 Years Old
« Reply #22 on: »
Hello again. After numerous attempts to send our N180 to HM Courts as an email attachment (PDF, Word doc with plain text email) I gave up. They claimed their system could not open any of them! Anyway I finally sent a paper version and we just received a date for mediation. I presume DCB will not participate but I’ll prepare for the call in any event. If you have any tips do let me know? Many thanks.
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Re: DCB Legal – Unpaid Parking Charge 5 Years Old
« Reply #23 on: »
DCB Legal will participate in the mediation because they have to, but you will not talk to them directly. Search the forum for many discussions, but you offer £0 to settle and that will be the end of it.
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Re: DCB Legal – Unpaid Parking Charge 5 Years Old
« Reply #24 on: »
Ok. Thanks. I'll complete the 'Delegation Of Authority to Mediate' form and expect the call.
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Re: DCB Legal – Unpaid Parking Charge 5 Years Old
« Reply #25 on: »
I have just received a letter from the County Court (following unsuccessful mediation). It is a General Form of Judgement or Order dated 6 January 2026 and reads;

IT IS ORDERED THAT

1. Unless the Defendant files a full Defence to the Claim by 4pm on the 20 January 2026, Judgement shall be entered for the Claimant absolutely with costs as sought, the Court is satisfied that Claim is sufficient as decided.

2. The Court has made this order of its own initiative without a hearing. You are entitled to apply to have this order set aside, varied or say but you must do so within 7 days from the day which this order is served upon you or such other period as may be directed above.

Dated 11 December 2025

How should we file the full defence, which I believe is the template with Strikeout Order previously prepared with your assistance?

Many thanks.

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Re: DCB Legal – Unpaid Parking Charge 5 Years Old
« Reply #26 on: »
Can you show us the letter?

It sounds like the judge is of the belief that the template defence you have filed does not properly respond to the particulars of claim. You'll need to file a new one that responds to each point specifically or G24 will win without a hearing.

Are you able to show us:
  • The original PCN
  • The Claim Form showing the Particulars of Claim

You'll need to use a third party site to upload them as this site does not support attachments.
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Re: DCB Legal – Unpaid Parking Charge 5 Years Old
« Reply #27 on: »
Hi DWMB2,

I would be happy to upload the documents, or email them. How would you like me to do so?

Thanks as always.

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Re: DCB Legal – Unpaid Parking Charge 5 Years Old
« Reply #28 on: »
Please upload redacted versions to this thread. If images, there's a guide here: Posting Images. If other file formats, use a service such as Google Drive or Dropbox
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Re: DCB Legal – Unpaid Parking Charge 5 Years Old
« Reply #29 on: »
Thanks for the Images Guide.

Please find a link to a folder containing the redacted Claim Form and PCN.

https://www.dropbox.com/scl/fo/w7cq2wkywzzwt93tr0t8l/AEQcu_KNlbQjg6SsaFmTWiU?rlkey=eyf28qoqupmd7vz3msn3wqipk&dl=0
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  3. DCB Legal – Unpaid Parking Charge 5 Years Old