Author Topic: DCB Legal LoC Euro Car Parks  (Read 1865 times)

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DCB Legal LoC Euro Car Parks
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Hello,

I received this letter (see attachment) dated 24 June 2025, I haven’t acknowledged anything prior to or this letter either.
The apparent offence occurred 16/01/2021 of which I have no recollection of.

Please would you be able to advise me on the correct course of action to proceed.

Thank you for reading this.

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Re: DCB Legal LoC Euro Car Parks
« Reply #1 on: »
Follow the advice and you won't be paying a penny to ECP. First, respond that Letter of Claim (LoC) by email to info@dcblegal.co.uk and also CC yourself with the following:

Quote
Dear Sirs,

Your Letter Before Claim contains insufficient detail of the claim and fails to provide copies of evidence your client places reliance upon and thus is in complete contravention of the Pre-Action Protocol for Debt Claims.

I am the registered keeper of the vehicle. I am not obliged to identify the driver and I decline to do so. As there is no legal presumption that the keeper of a vehicle was its driver on any particular occasion, your client cannot pursue me as driver as per VCS v Edward (2023) [H0KF6C9C].

Because your letter lacks specificity and breaches the requirements of the Pre-Action Protocol for Debt Claims (paragraphs 3.1(a)-(d), 5.1 and 5.2) as well as the Practice Direction - Pre-Action Conduct (paragraphs 6(a) and 6(c)), you must treat this letter as a formal request for all of the documents/information that the protocol now requires your client to provide. Your client must not issue proceedings without complying with that protocol.

As solicitors you must surely be familiar with the requirements of both the Practice Direction and the Pre-Action Protocol for debt claims and your client, as a serial litigator of debt claims, should likewise be aware of them. As you (and your client) must know, the Practice Direction and Protocol bind all potential litigants, whatever the size or type of the claim. Its express purpose is to assist parties in understanding the claim and their respective positions in relation to it, to enable parties to take stock of their positions and to negotiate a settlement, or at least narrow the issues, without incurring the costs of court proceedings or using up valuable court time. It is embarrassing that a firm of Solicitors are sending a consumer a vague and un-evidenced 'Letter of Claim' in complete ignorance of the pre-existing Practice Direction and the Pre-Action Protocol.

I confirm that, once I am in receipt of a Letter Before Claim that complies with the requirements of para 3.1 (a) of the Pre-Action Protocol, I shall then seek advice and submit a formal response within 30 days, as required by the Protocol. Thus, I require your client to comply with its obligations by sending me the following information/documents:

1. An explanation of the cause of action
2. whether they are pursuing me as driver or keeper
3. whether they are relying on the provisions of Schedule 4 of POFA 2012
4. what the details of the claim are; for how long it is claimed the vehicle was parked, how the monies being claimed arose and have been calculated
5. Is the claim for a contractual breach? If so, what is the date of the agreement? The names of the parties to it and provide to me a copy of that contract.
6. If the claim is for a contractual breach, photographs showing the vehicle was parked in contravention of said contract.
7. Is the claim for trespass? If so, provide details.
8. Provide me a copy of the contract with the landowner under which they assert authority to bring the claim, as required by the BPA/IPC Private Parking Single Code of Practice (PPSCoP).
9. a plan showing where any signs were displayed
10. Photographs of the signs displayed (size of sign, size of font, height at which displayed) at the time of any alleged contravention.
11. Provide details of the original charge, and detail any interest and administrative or other charges added
12. Am I to understand that the additional £70 represents what is dressed up as a 'Debt Recovery' fee, and if so, is this nett or inclusive of VAT? If the latter, would you kindly explain why I am being asked to pay the operator’s VAT?
13. With regard to the principal alleged PCN sum: Is this damages, or will it be pleaded as consideration for parking?

I am clearly entitled to this information under paragraphs 6(a) and 6(c) of the Practice Direction. I also need it in order to comply with my own obligations under paragraph 6(b).

If your client does not provide me with this information then I put you on notice that I will be relying on the cases of Webb Resolutions Ltd v Waller Needham & Green [2012] EWHC 3529 (Ch), Daejan Investments Limited v The Park West Club Limited (Part 20) Buxton Associates [2003] EWHC 2872, Charles Church Developments Ltd v Stent Foundations Limited & Peter Dann Limited [2007] EWHC 855 in asking the court to impose sanctions on your client and to order a stay of the proceedings, pursuant to paragraphs 13, 15(b) and (c) and 16 of the Practice Direction, as referred to in paragraph 7.2 of the Protocol.

Until your client has complied with its obligations and provided this information, I am unable to respond properly to the alleged claim and to consider my position in relation to it, and it is entirely premature (and a waste of costs and court time) for your client to issue proceedings. Should your client do so, then I will seek an immediate stay pursuant to paragraph 15(b) of the Practice Direction and an order that this information is provided.

Yours faithfully,

[Your name]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: DCB Legal LoC Euro Car Parks
« Reply #2 on: »
Thanks very much, I’ll copy and send that and then come back as and when I receive a response.
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Re: DCB Legal LoC Euro Car Parks
« Reply #3 on: »
@b789

I have received a response via email today, along with some photographs of parking signs, the vehicle, a copy of the Euro Car Parks NTK, and another pdf LOA which doesn’t open. I should add the time stamps on the photos vary through years. The also sent a map showing sign locations but that isn’t dated.

The email is as follows:
Dear xxxx

We write in response to your recent correspondence in response to our Letter of Claim (LOC) and will now respond as follows.

It is our position that the Letter of Claim (“LOC”) is compliant with the Pre-Action Protocol for Debt Claims (“the Protocol”). The LOC provides adequate information for you to identify the debt that our Client is seeking to recover. We would respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately.

For the avoidance of doubt, please note that the timeframe in which to appeal the Parking Charge has expired. You were given the opportunity to lodge an appeal when the initial Notice was issued to you. Given that the case has been escalated to this firm for recovery action, the time to appeal has now elapsed and payment of the Parking Charge(s) is now required.

The amount owed is a genuine pre-estimate of the losses incurred in managing the parking location to ensure compliance with the clearly displayed terms and conditions. Further, in accordance with the British Parking Association (BPA)/International Parking Community (IPC) Code of Practice, where the Parking Charge becomes overdue and before Court proceedings have commenced, a reasonable sum may be added for the debt recovery fees. The correct recovery fees have been added and will not be removed, for completeness we would advise that the fee is not inclusive of any VAT, as it does not pertain to a supply of goods/services between you and our Client.

To clarify, when parking on private land, the contractual terms of the site are set out on the signs. You are thus entering into a contract (by way of conduct) and agreeing to the terms by parking and staying on the site. Parking in breach of the terms as stipulated on the signage means that you are then breaking the terms of the contract.

Attached are copies of evidence pertaining to the matter, however, if there are any documents that you have requested, but that are not attached, it is because we have deemed the request to be disproportionate and/or not relevant to the substantive issues in dispute. We respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately.

You now have 30 days from the date of this email to make payment of the amount as per our Letter of Claim. Failure to make payment will result in a Claim being issued against you without any further reference.

Payment can be made via bank transfer to our designated client account: -

Account Name: DCB Legal Ltd Client Account
Sort Code: 20-24-09
Account Number: 60964441
You must quote the correct case reference (xxxxxxxxxxxxxxxxx) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.

We would ask that you kindly furnish us with your most up to date telephone number and email address, this can be emailed to us at info@dcblegal.co.uk.

Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at https://dcblegal.co.uk/response/pay-online/.

Please note that in the absence of payment in the next 30 days, our position remains as previously advised. As such, should our client instruct us to proceed with further legal action, we reserve the right to do so without any further reference to you.

If you are at all unsure of your legal position, we recommend that you seek your own independent legal advice

Kind Regards,



Alexandria Owens

Litigation Support Associate

DCB Legal Ltd



Tel: 0203 838 7038 | DX 23457 Runcorn

What’s the next step to take
« Last Edit: August 07, 2025, 11:55:39 am by AEF101 »

Re: DCB Legal LoC Euro Car Parks
« Reply #4 on: »
Respond with the following by email:

Quote
Subject: Re: Response to Letter of Claim

Dear Ms Owens,

Thank you for your response dated [insert date] and for the documents attached.

I acknowledge receipt of the following documents:

• A copy of the Notice to Keeper (NtK) issued by Euro Car Parks
• Photographs of signage and the vehicle
• A site plan showing the location of signs
• A file labelled "LOA" which could not be opened due to format or corruption

Having reviewed your reply and the accompanying material, I must reiterate that your client’s Letter of Claim remains non-compliant with the Pre-Action Protocol for Debt Claims and the Practice Direction – Pre-Action Conduct. Your reply has not adequately addressed the deficiencies I previously raised.

1. The map showing the location of signs is undated and unsupported by any evidence that it reflects the signage layout at the time of the alleged contravention.

2. The photographs provided contain inconsistent and historical timestamps from various years. This raises serious doubt as to whether they reflect the signage in place at the material time. If your client intends to rely on signage as the basis of a contractual charge, it must provide time-relevant evidence.

3. You have still failed to confirm whether your client is pursuing me as the driver or the keeper, and whether it is seeking to rely on Schedule 4 of the Protection of Freedoms Act 2012. As confirmed in VCS v Edward (2023) [H0KF6C9C], there is no presumption in law that the registered keeper was the driver.

4. You have not provided a copy of the contract with the landowner which your client must rely on to establish standing. This is required under the Private Parking Single Code of Practice and remains a key document that must be disclosed before proceedings are considered.

5. The “LOA” file you have provided is unreadable. If this was intended to demonstrate landowner authority, please resend a working copy. Otherwise, the absence of this document further undermines your client’s standing.

6. You have failed to properly explain or evidence the additional £70 surcharge. You confirm it does not relate to any supply of goods or services between the parties and is not subject to VAT, yet you have not provided an invoice or any evidence of work undertaken to justify this amount. This charge has been widely rejected by courts and cannot be recovered in addition to the parking charge.

7. The original Notice to Keeper is not PoFA-compliant, as it fails to meet the strict requirements under Paragraph 9 of Schedule 4. If your client is unable to rely on PoFA, then there is no keeper liability and the matter ends there.

Your letter dismisses my detailed requests as disproportionate without explaining which items were withheld or why. This obstructive stance does not satisfy the requirements of the Protocol, which requires both parties to act reasonably and proportionately. I remind you that I am entitled to request documents and information needed to understand and respond to the claim.

Unless and until your client complies with its obligations under the Protocol, I remain unable to respond substantively. If your client proceeds to issue a claim without first supplying the requested information and documents, I will seek an immediate stay of proceedings pursuant to paragraph 15(b) of the Practice Direction and ask the court to impose appropriate sanctions under paragraphs 13, 15(c), and 16.

For the avoidance of doubt, no payment will be made on the basis of the current Letter of Claim. If a compliant Letter of Claim is issued with the information previously requested, I will respond within 30 days of receipt as required.

Yours faithfully,

[Your full name]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: DCB Legal LoC Euro Car Parks
« Reply #5 on: »
Thanks very much, I’ve sent the response and copied myself in.
I really do appreciate your help and assistance with this.

Re: DCB Legal LoC Euro Car Parks
« Reply #6 on: »
@b789 following on from the previous advice given, I sent the email as advised and did not receive a response.

Today I have received a claim form Issue date 15 September 2025.

Would you be able to advise on the next steps I need to take please?

Re: DCB Legal LoC Euro Car Parks
« Reply #7 on: »
The first step is to show us the claim form. We need to see that to advise on how to respond to it.

Redact your address, claim number and MCOL password. 

Re: DCB Legal LoC Euro Car Parks
« Reply #8 on: »
Hello and thanks for replying.
This may sound like a daft question, but where’s can I find the tab to add attachments?

Re: DCB Legal LoC Euro Car Parks
« Reply #9 on: »
Hello and thanks for replying.
This may sound like a daft question, but where’s can I find the tab to add attachments?
https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
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Re: DCB Legal LoC Euro Car Parks
« Reply #10 on: »
https://imgur.com/a/az4xbGh

@b789 and @DWMB2

Please find documentation in link above, please would you be able to advise on the next step to take?

Thanks very much.

« Last Edit: September 23, 2025, 07:41:45 pm by AEF101 »

Re: DCB Legal LoC Euro Car Parks
« Reply #11 on: »
You do not fill in any of the forms that came with the Claim pack. With an issue date of 15th September you have until 4pm on Monday 6th October to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Monday 20th October to submit your defence.

You only need to submit an AoS if you need extra time to prepare your defence. If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Until very recently, we never advised using the MCOL to submit a defence. However, due to recent systemic failures within the CNBC, we feel that it is safer to now submit a short defence using MCOL as it is instantly submitted and entered into the "system". Whilst it will deny the use of some formatting or inclusion of transcripts etc. these can always be included with the Witness Statement (WS) later, if it ever progresses that far.

You will need to copy and paste it into the defence text box on MCOL. It has been checked to make sure that it will fit into the 122 lines limit.

Quote
1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not adequately comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with PD 16, para 7.3(1);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts);

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant submits that courts have previously struck out materially similar claims of their own initiative for failure to adequately comply with CPR 16.4, particularly where the Particulars of Claim failed to specify the contractual terms relied upon or explain the alleged breach with sufficient clarity.

5. In comparable cases involving modest sums, judges have found that requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, strike-out was deemed appropriate. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim due to the Claimant’s failure to adequately comply with CPR 16.4, rather than permitting an amendment. The Defendant proposes that the following Order be made:

Draft Order:

Of the Court's own initiative and upon reading the particulars of claim and the defence.

AND the court being of the view that the particulars of claim do not adequately comply with CPR 16.4(1)(a) because: (a) they do not set out the exact wording of the clause (or clauses) of the terms and conditions of the contract which is (or are) relied on; and (b) they do not adequately set out the reason (or reasons) why the claimant asserts that the defendant was in breach of contract.

AND the claimant could have complied with CPR 16.4(1)(a) had it served separate detailed particulars of claim, as it could have done pursuant to PD 7C, para 5.2, but chose not to do so.

AND upon the Court determining, having regard to the overriding objective (CPR 1.1), that it would be disproportionate to direct further pleadings or to allot any further share of the Court’s resources to this claim (for example by ordering further particulars of claim and a further defence, with consequent case management).

ORDER:

1. The claim is struck out.

2. Permission to either party to apply to set aside, vary or stay this order by application on notice, which must be filed at this Court not more than 7 days after service of this order, failing which no such application may be made.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: DCB Legal LoC Euro Car Parks
« Reply #12 on: »
@b789 thank you for the information above.

I have just submitted the defence via MCOL.

What is likely to happen next?

Re: DCB Legal LoC Euro Car Parks
« Reply #13 on: »
I would suggest browsing the forum for other cases involving DCB Legal and/or Euro Car Parks - you will get a sense of the general way these cases play out, and is one of the main benefits of a forum.
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Re: DCB Legal LoC Euro Car Parks
« Reply #14 on: »
@b789

Hello, I have just received this email and an attached copy of DCB Legals filed N180:

Good Morning

Having reviewed the content of your defence, we write to inform you that our client intends to proceed with the claim.

In due course, the Court will direct both parties to each file a directions questionnaire. In preparation for that, please find attached a copy of the Claimant's, which we confirm has been filed with the Court.

Without Prejudice to the above, in order to assist the Court in achieving its overriding objective, our client may be prepared to settle this case - in the event you wish to discuss settlement, please call us on 0203 434 0433 within 7 days and make immediate reference to this correspondence.

If you have provided an email address within your Defence, we intend to use it for service of documents (usually in PDF format) hereon in pursuant to PD 6A (4.1)(2)(c). Please advise whether there are any limitations to this (for example, the format in which documents are to be sent and the maximum size of attachments that may be received). Unless you advise otherwise, we will assume not.

 

Kind Regards,

Litigation Support

DCB Legal Ltd

Do I need to respond to this and should I make the phone call to offer £0 ?
I’m also assuming I will now need to submit my own N180 or should I wait for the Court to send me a letter?

Thank you for your assistance.
« Last Edit: October 21, 2025, 12:20:38 pm by AEF101 »