HI there,
I received a letter of claim for a parking ticket not paid back in 2022
I responded with your standard template I saw in another thread and they have now come back with following reply
Thank you for your email.
Please note that DCB Legal were solely instructed to send the Solicitor Reminder Letter in this matter. DCBL (Direct Collections Bailiffs Limited) continue to remain instructed on the matter, and as such, all further correspondence should be sent to them directly.
That’s because you did not receive an LoC and simply responded to DCB Legal acting as a debt collector. However, you have now shown us a claim. Did you ever receive an actual LoC after the one, that wasn’t one, you responded to?
Before I provide advice on how to respond, answer the question. This is important, because what you imagined was an LoC, wasn’t.
Did you ever receive an actual Letter of Claim? If you’re unsure, show us what you received.