3. Horizon Parking charge at Iceland store
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Horizon Parking charge at Iceland store
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Would appreciate any help

This morning I received a parking charge for  'Failure to validate for the duration of stay' at an Iceland store. I had never heard of having to get your registration number 'validated' before. I bought goods in the shop, but do have the receipt, although I can prove it via my bank statement. Just wondered where I stand if I can prove I actually shopped there.

Many thanks

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Re: Horizon Parking charge at Iceland store
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It’s not necessarily uncommon, but the key thing is whether or not the signs describing the parking conditions are clear or not. If not, you can’t reasonably be expected to do as you say. If they are, you should have read them first.

In any case, the best approach is to contact Iceland and ask them to cancel. They can. Make sure you contact someone senior enough.

https://about.iceland.co.uk/our-owners/
« Last Edit: March 07, 2025, 08:28:54 pm by jfollows »
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Re: Horizon Parking charge at Iceland store
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Plan A... complain to Iceland about receiving an £85 speculative invoice from an unregulated private parking company for being a customer. Aim for the very top of the management food chain and email the CEO, Tarsem Dhaliwal, at Tarsem.Dhaliwal@iceland.co.uk and CC in yourself, showing evidence (receipt) that you were a customer on the day. Let him delegate it to one of his minions to handle for you.
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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: Horizon Parking charge at Iceland store
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Sent an email to this man as suggested and ticket was cancelled. Thank you very much   
Quote from: b789 on March 07, 2025, 08:31:48 pm
Plan A... complain to Iceland about receiving an £85 speculative invoice from an unregulated private parking company for being a customer. Aim for the very top of the management food chain and email the CEO, Tarsem Dhaliwal, at Tarsem.Dhaliwal@iceland.co.uk and CC in yourself, showing evidence (receipt) that you were a customer on the day. Let him delegate it to one of his minions to handle for you.
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