Author Topic: CPM - PCN online appeal denied - advice for IAS  (Read 6311 times)

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Re: CPM - PCN online appeal denied - advice for IAS
« Reply #30 on: »
Quote
Am I missing something very basic?
From the "Read this first" thread:
Quote
There is some upload space on this site but it's quite limited, so it's best to upload to a picture hosting site (such as https://imgbb.com/ or similar) and post links - see Posting Images for more info

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #31 on: »
Quote
Am I missing something very basic?
From the "Read this first" thread:
Quote
There is some upload space on this site but it's quite limited, so it's best to upload to a picture hosting site (such as https://imgbb.com/ or similar) and post links - see Posting Images for more info

Ok, thank you for that!

This is the parking zones of the area (as I tried to post previously)


https://ibb.co/gZC050x8

BLUE - side of the road where is free parking. The car was parked at the end of that blue line, just before the pillars at the start of pink zone.
PINK - CPM zone (sign for this zone is a few meters inside it, away from the station, "inside" the housing estate, where only a person walking into that area would have seen it)
YELLOW - the 3 station car parks, run by NCP company - when BLUE road is full, a non resident (aka, someone without CPM permit) would have to park in one of these.

Hope image works now!

Let me know if you need more info please :)


Re: CPM - PCN online appeal denied - advice for IAS
« Reply #32 on: »
As all the old images have been deleted, please post a copy of the ori*inal PCN and any other evidential photos they have plus your own images, if any. Also, please show us the LoC.
« Last Edit: November 07, 2025, 12:49:43 pm by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain


Re: CPM - PCN online appeal denied - advice for IAS
« Reply #34 on: »
Ok, trying to post all images here:


The parking zones:

https://ibb.co/gZC050x8

Here the green arrows show the pillars and where the sign is.

https://ibb.co/kVNpTfwF

The original PCN:

https://ibb.co/YFgpshpn

Are you able to see these?

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #35 on: »
Just use this generic appeal for the IAS. They are a kangaroo court and will invariably side with their paymasters. However, you have to fp through the motions and they will have to supply their evidence:

quote]I am the registered keeper of the vehicle. I deny any liability for this parking charge and appeal in full.

The parking operator bears the burden of proof. It must establish that a contravention occurred, that a valid contract was formed between the operator and the driver, and that it has lawful authority to operate and issue Parking Charge Notices (PCNs) in its own name. I therefore require the operator to provide the following:

1. Strict proof of clear, prominent, and adequate signage that was in place on the date in question, at the exact location of the alleged contravention. This must include a detailed site plan showing the placement of each sign and legible images of the signs in situ. The operator must demonstrate that signage was visible, legible, and compliant with the IPC Code of Practice that was valid at the time of the alleged contravention, including requirements relating to font size, positioning, and the communication of key terms.

2. Strict proof of a valid, contemporaneous contract or lease flowing from the landowner that authorises the operator to manage parking, issue PCNs, and pursue legal action in its own name. I refer the operator and the IAS assessor to Section 14 of the PPSCoP (Relationship with Landowner), which clearly sets out mandatory minimum requirements that must be evidenced before any parking charge may be issued on controlled land.

In particular, Section 14.1(a)–(j) requires the operator to have in place written confirmation from the landowner which includes:

• the identity of the landowner,
• a boundary map of the land to be managed,
• applicable byelaws,
• the duration and scope of authority granted,
• detailed parking terms and conditions including any specific permissions or exemptions,
• the means of issuing PCNs,
• responsibility for obtaining planning and advertising consents,
• and the operator’s obligations and appeal procedure under the Code.

These requirements are not optional. They are a condition precedent to issuing a PCN and bringing any associated action. Accordingly, I put the operator to strict proof of compliance with the entirety of Section 14 of the PPSCoP. Any document that contains redactions must not obscure the above conditions. The document must also be dated and signed by identifiable persons, with evidence of their authority to act on behalf of the parties to the agreement. The operator must provide an agreement showing clear authorisation from the landowner for this specific site.

3. Strict proof that the enforcement mechanism (e.g. ANPR or manual patrol) is reliable, synchronised, maintained, and calibrated regularly. The operator must prove the vehicle was present for the full duration alleged and not simply momentarily on site, potentially within a permitted consideration or grace period as defined by the PPSCoP.

4. Strict proof that the Notice to Keeper complies with the Protection of Freedoms Act 2012 (PoFA), if the operator is attempting to rely on keeper liability. Any failure to comply with the mandatory wording or timelines in Schedule 4 of PoFA renders keeper liability unenforceable.

5. Strict proof that the NtK was posted in time for it to have been given within the relevant period. The PPSCoP section 8.1.2(d) Note 2 requires that the operator must retain a record of the date of posting of a notice, not simply of that notice having been generated (e.g. the date that any third-party Mail Consolidator actually put it in the postal system.)

6. The IAS claims that its assessors are “qualified solicitors or barristers.” Yet there is no way to verify this. Decisions are unsigned, anonymised, and unpublished. There is no transparency, no register of assessors, and no way for a motorist to assess the legal credibility of the individual supposedly adjudicating their appeal. If the person reading this really is legally qualified, they will know that without strict proof of landowner authority (VCS v HMRC [2013] EWCA Civ 186), no claim can succeed. They will also know that clear and prominent signage is a prerequisite for contract formation (ParkingEye v Beavis [2015] UKSC 67), and that keeper liability under PoFA is only available where strict statutory conditions are met.

If the assessor chooses to overlook these legal requirements and accept vague assertions or redacted documents from the operator, that will speak for itself—and lend further weight to the growing concern that this appeals service is neither independent nor genuinely legally qualified.

In short, I dispute this charge in its entirety and require full evidence of compliance with the law, industry codes of practice, and basic contractual principles.[/quote]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #36 on: »
Hi,

Thank you for this.

I will do the appeal in IAS, as you recommend.
In the meantime, as the letter I got took its time to arrive to me, I have only until the 22nd of Nov to reply to the LoC. Do I need to contact them saying I refute these charges and have appealed to IAS?

Thank you :)

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #37 on: »
You should not have received a Letter of Claim for a PCN you are appealing, including the appeal to the IAS. The Letter of Claim should only be issued once all appeal avenues have been closed, and usually after a number of letters from debt collectors. Something is wrong if you have a Letter of Claim for a PCN which is still under an appeal process.

Are you conflating two different PCNs here?
« Last Edit: November 08, 2025, 09:32:30 am by jfollows »

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #38 on: »
You should not have received a Letter of Claim for a PCN you are appealing, including the appeal to the IAS. The Letter of Claim should only be issued once all appeal avenues have been closed, and usually after a number of letters from debt collectors. Something is wrong if you have a Letter of Claim for a PCN which is still under an appeal process.

Are you conflating two different PCNs here?

Hi,

I 1st appeal directly to the PCN website, to which they said they "understood my position but that the PCN stands".
After that, i was also advised here there was no point to appeal to IAS as it always sided with the PCN.
I then received several debt collectors letters, which I ignored, as following advise here. I moved addresses, and I told them about it (again, following advise here :) ). I was told here to wait for LoC.

LoC is now here, with the BWLegal firm.

I'm now looking for advise again to what I should do next :)

Is there anything I can say to them to show the PCN should not have been issued in the 1st place, and that I won't pay for a fine when the car was lawfully parked?

Thank you in advance!




Re: CPM - PCN online appeal denied - advice for IAS
« Reply #39 on: »
So when you say
Quote
I will do the appeal in IAS, as you recommend.
you are far too late in the process to do this.

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #40 on: »
So when you say
Quote
I will do the appeal in IAS, as you recommend.
you are far too late in the process to do this.


I said I would do the IAS appeal that was just now advise, on the 7th November.

If it is too late to do this now, then what is the advise now?

Thank you.

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #41 on: »
Please show us the content of the LoC and anything they included as “evidence”. We do not need to see any of the other forms they may have included with it. Just the wording of their claim.

Ignore the advice I gave about the IAS appeal. I was under the impression you had received an appeal rejection just recently.

Once you’ve shown us the content of the LoC, we can advise on the response.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #42 on: »
Please show us the content of the LoC and anything they included as “evidence”. We do not need to see any of the other forms they may have included with it. Just the wording of their claim.

Ignore the advice I gave about the IAS appeal. I was under the impression you had received an appeal rejection just recently.

Once you’ve shown us the content of the LoC, we can advise on the response.

No problem, thank you for giving another look. I really appreciated!!

LoC1:

https://ibb.co/3YFxy7YB

LoC2:

https://ibb.co/mrMLpRLx

LoC3:

https://ibb.co/Fk9FgcWw

Do I need to resend the original PCN and the images of the parking area?
Let me know if you need anything else :)

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #43 on: »
Respond to that LoC as follows:

Quote
Subject: Response to your Letter of Claim – Ref: [reference number]; PCN: [xxxxx]; VRM: [ABC123]; Site/Date: [site], [dd/mm/yyyy]

Dear Sirs,

This is my formal response under the Pre-Action Protocol for Debt Claims. I dispute the debt. Your Letter of Claim contains insufficient detail and omits documents you intend to rely upon, contrary to PAPDC 3.1(a)–(d) and 3.1(3), and Practice Direction – Pre-Action Conduct (PD-PAC) 6(a) and 6(c).

The Protocol requires sufficient information and disclosure of key documents to enable an informed response. Your template refers to a “contract” but encloses none.

Pursuant to PAPDC/PD-PAC, please provide:
1. The Notice to Keeper (and any prior NtD) with all pages, dates of posting, and proof of service.
2. Confirmation whether you rely on PoFA 2012 Schedule 4; if so, a point-by-point explanation of compliance.
3. Contemporaneous, legible photographs of the signage in place on the material date, and a site plan marking sign locations.
4. The precise contractual wording allegedly accepted and the clause(s) said to be breached, and whether you plead a contractual sum or damages.
5. The landowner authority/chain permitting UKCPM to issue PCNs and to litigate in its own name at Brooklands Court, New Haw.
6. An up-to-date statement of account from the original PCN to the claimed total, identifying each item (parking charge, any “debt recovery”/“legal costs”/interest), the date applied, and the legal/contractual basis for each; confirm whether interest is claimed and the rate and start date.
7. If any sum above £100 is sought, the precise term said to permit it and whether any part represents VAT.

Protocol hold: Under PAPDC 5.2 and 7.1–7.2, confirm that (i) the matter is placed on hold immediately and (ii) no proceedings will be issued for at least 30 days after you supply the above documents/evidence.

Until compliant disclosure is given, I cannot respond substantively. On receipt of a compliant LoC bundle, I will respond within 30 days as the Protocol contemplates.

If you issue regardless of these requests, I will place this correspondence before the Court and seek appropriate case-management orders (including a stay) and costs for unreasonable non-compliance (PD-PAC 15).

I do not consent to using any web portal. Correspondence by email to: [your email] and by post to: [your postal address] only.

Yours faithfully,

[Your name]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #44 on: »
Respond to that LoC as follows:

Quote
Subject: Response to your Letter of Claim – Ref: [reference number]; PCN: [xxxxx]; VRM: [ABC123]; Site/Date: [site], [dd/mm/yyyy]

Dear Sirs,

This is my formal response under the Pre-Action Protocol for Debt Claims. I dispute the debt. Your Letter of Claim contains insufficient detail and omits documents you intend to rely upon, contrary to PAPDC 3.1(a)–(d) and 3.1(3), and Practice Direction – Pre-Action Conduct (PD-PAC) 6(a) and 6(c).

The Protocol requires sufficient information and disclosure of key documents to enable an informed response. Your template refers to a “contract” but encloses none.

Pursuant to PAPDC/PD-PAC, please provide:
1. The Notice to Keeper (and any prior NtD) with all pages, dates of posting, and proof of service.
2. Confirmation whether you rely on PoFA 2012 Schedule 4; if so, a point-by-point explanation of compliance.
3. Contemporaneous, legible photographs of the signage in place on the material date, and a site plan marking sign locations.
4. The precise contractual wording allegedly accepted and the clause(s) said to be breached, and whether you plead a contractual sum or damages.
5. The landowner authority/chain permitting UKCPM to issue PCNs and to litigate in its own name at Brooklands Court, New Haw.
6. An up-to-date statement of account from the original PCN to the claimed total, identifying each item (parking charge, any “debt recovery”/“legal costs”/interest), the date applied, and the legal/contractual basis for each; confirm whether interest is claimed and the rate and start date.
7. If any sum above £100 is sought, the precise term said to permit it and whether any part represents VAT.

Protocol hold: Under PAPDC 5.2 and 7.1–7.2, confirm that (i) the matter is placed on hold immediately and (ii) no proceedings will be issued for at least 30 days after you supply the above documents/evidence.

Until compliant disclosure is given, I cannot respond substantively. On receipt of a compliant LoC bundle, I will respond within 30 days as the Protocol contemplates.

If you issue regardless of these requests, I will place this correspondence before the Court and seek appropriate case-management orders (including a stay) and costs for unreasonable non-compliance (PD-PAC 15).

I do not consent to using any web portal. Correspondence by email to: [your email] and by post to: [your postal address] only.

Yours faithfully,

[Your name]

THANK YOU!!!

I get in touch again, once I have a response :)