HI
I received a claim form from the CNBC court about two weeks ago. The issue date however, was the 29 May 2025, I managed to get an AOS online completed to give me another two weeks, but here I am not knowing exactly what to do with submitting a defence and now hoping someone on here can please help me.
-Issue Date 29 May. I was told I have until 4pm on 1/07/2024 (Tuesday) to file a defence by the CNBC helpline (they said they had also emailed me the deadline and where to send the defence, but nothing came)
-Amount claimed £257.55
-Date of alleged contravention 23/09/2023
Background
On the day in question, I used the Finchley Memorial Hospital walk-in centre. It's free to park as long as you enter the details into the machine, which I did and have done before and after that date without incident.
I got some letters (I missed or ignored any previous), rang DCBL, told I was too late to appeal, I was wrong and I had been there for 45 minutes. Rang pals, was given details of NHS property services, spoke to someone called Sarah who took details and said herself £150 odd was a joke and she would speak to the car parking people and get it cancelled. Never heard back until today. Yes, I didn't follow up and keep track of everything...
I pointed out to everyone I spoke to that I put my details into the computer/machine by inside next to the walk-in centre, check the CCTV. Also, check the comp/machine to see if it was calibrated or working properly and then come back to me and say I owe £150 (now £257). Even if I made a mistake, and I didn't, it doesn't warrant such an amount for what is a free car park if using the hospital.
Please could someone advise me on what defence I could submit? I see there is a template defence, which I am trying to get my head around, but I am not clear if it applies fully in my case and if I need to modify it because they've put a specific reason in their claim ("not authorised to park"). Also, I haven't been to that hospital site in over a year and I don't know what the signs now say (its difficult to do a "reconnaissance" now due to health reasons, though I will have to at some point).
Thanks for reading and any help offered, and apologies if its too much to read!
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