Hi all,
Very grateful for this resource after some other platforms have struggled and closed - I'm reassured with some of the names I see on here so I know us help seekers are in good hands.
I am trying to help a relative out. He had started sharing with me debt collector letters he was receiving from around Aug '23, relating to an alleged charge from ~Mar 22 for overstaying at a Euro Garage Heathrow South. At the time, and for the debt collector letters since, I had advised him to ignore them (as we were past the private charge appeal stage already) and only start taking action if he received a court claim, which has now eventually come around.
Here is a
post showing the debt collector letters from Aug/Sep 23 & Mar/Apr '24. Seems to have passed on from a company called ZZPS to GGCT then to DCBL who have brought the claim on behalf of Euro Car Parks.
Here is a
copy of the court claim paperwork.
I did probe what (if anything) the driver or the keeper remembers of the alleged offence, not a lot. He tells me that he vaguely remembers hearing that time limits for stopping at that garage had been lowered, but does not have copies or can remember clearly having received the original charge letters. If anything they have already been discarded.
Now that a court claim has been received how do I (on his behalf) proceed? Is it best I manage everything online?
Since the court claim paperwork has a date of 30 Jul 2024, am I correct in my understanding that I have until 16th August to acknowledge the claim and 30th August to defend the claim? Would someone be kind enough to phrase what I should be saying when acknowledging and/or defending the claim?
I had asked for the original letters to try and work out what the original charge may have been - the debt collector letters seem to have started from £160 and now the court claim is for £278!
Many thanks in advance for your guidance/help.